OMB control number
Consumer Complaint Intake System Company Portal Boarding Form
OMB 3170-0054 · CFPB.
Section 1013(b)(3)(A) of the Dodd-Frank Wall Street Reform and Consumer Protection Act, Public Law 111-203, requires the Bureau of Consumer Financial Protection (“the Bureau”) to “facilitate the centralized collection of, monitoring of, and response to consumer complaints regarding consumer financial products or services.” In furtherance of its statutory mandates related to consumer complaints, the Bureau utilizes a Consumer Complaint Intake System Company Portal Boarding Form (Boarding Form) to sign up companies for access to the secure, web-based Company Portal.
The latest form for Consumer Complaint Intake System Company Portal Boarding Form expires 2029-03-31 and can be found here.
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Form and Instruction |
Form and Instruction |
Public Comments |
Public Comments |
Public Comments |
Public Comments |
Supporting Statement A |
Public Comments |
Public Comments |
Public Comments |
Public Comments |
Public Comments |
Public Comments |
Public Comments |
Public Comments |
Public Comments |
Public Comments |
Supplementary Document |
Supplementary Document |
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Approved without change |
Reinstatement without change of a previously approved collection | 2025-12-05 | |
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Approved without change |
Extension without change of a currently approved collection | 2022-05-24 | |
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Approved without change |
Revision of a currently approved collection | 2018-08-31 | |
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Approved without change |
New collection (Request for a new OMB Control Number) | 2015-04-21 |