3170-0054 60-day FRN (published)

3170-0054 60-day FRN (published).pdf

Consumer Complaint Intake System Company Portal Boarding Form

3170-0054 60-day FRN (published)

OMB: 3170-0054

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4570

Federal Register / Vol. 87, No. 19 / Friday, January 28, 2022 / Notices

Portal’’ and the ‘‘Congressional Portal,’’
respectively).3
Through the Government Portal,
government users can view consumer
complaint information in a user-friendly
format that allows easy review of
complaints currently active in the
Bureau process, complaints referred to a
prudential Federal regulator, and other
closed/archived complaints.
Through the Congressional Portal,
members of Congress and authorized
congressional office staff can view data
associated with consumer complaints
they submit on behalf of their
constituents with the consumer’s
express written authorization for the
release of their personal information.
The Congressional Portal only displays
information about complaints submitted
by the individual congressional office.
This is a routine request for OMB to
extend its approval of the information
collection currently approved under this
OMB control number. For this renewal,
the Bureau has updated the Privacy Act
Statement to the form and is not
proposing any other revised updates to
the collection.
Request for Comments: Comments are
invited on: (a) Whether the collection of
information is necessary for the proper
performance of the functions of the
Bureau, including whether the
information will have practical utility;
(b) The accuracy of the Bureau’s
estimate of the burden of the collection
of information, including the validity of
the methods and the assumptions used;
(c) Ways to enhance the quality, utility,
and clarity of the information to be
collected; and (d) Ways to minimize the
burden of the collection of information
on respondents, including through the
use of automated collection techniques
or other forms of information
technology. Comments submitted in
response to this notice will be
summarized and/or included in the
request for OMB approval. All
comments will become a matter of
public record.
Anthony May,
Paperwork Reduction Act Officer, Consumer
Financial Protection Bureau.
[FR Doc. 2022–01803 Filed 1–27–22; 8:45 am]
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3 In addition to the boarding forms for
congressional and government users, the Bureau
utilizes a separate OMB-approved form to board
companies onto their own distinct portal to access
complaints submitted against them, through OMB
Control Number 3170–0054 (Consumer Complaint
Intake System Company Portal Boarding Form
Information Collection System).

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BUREAU OF CONSUMER FINANCIAL
PROTECTION
[Docket No. CFPB–2022–0005]

Agency Information Collection
Activities: Comment Request
Bureau of Consumer Financial
Protection.
ACTION: Notice and request for comment.
AGENCY:

In accordance with the
Paperwork Reduction Act of 1995
(PRA), the Consumer Financial
Protection Bureau (Bureau or CFPB) is
requesting to extend the Office of
Management and Budget’s (OMB’s)
approval for an existing information
collection titled ‘‘Consumer Complaint
Intake System Company Portal Boarding
Form.’’
DATES: Written comments are
encouraged and must be received on or
before March 29, 2022 to be assured of
consideration.
ADDRESSES: You may submit comments,
identified by the title of the information
collection, OMB Control Number (see
below), and docket number (see above),
by any of the following methods:
• Federal eRulemaking Portal: http://
www.regulations.gov. Follow the
instructions for submitting comments
• Email: [email protected].
Include Docket No. CFPB–2022–0005 in
the subject line of the email.
• Mail/Hand Delivery/Courier:
Comment Intake, Consumer Financial
Protection Bureau (Attention: PRA
Office), 1700 G Street NW, Washington,
DC 20552. Please note that due to
circumstances associated with the
COVID–19 pandemic, the Bureau
discourages the submission of
comments by mail, hand delivery, or
courier. Please note that comments
submitted after the comment period will
not be accepted. In general, all
comments received will become public
records, including any personal
information provided. Sensitive
personal information, such as account
numbers or Social Security numbers,
should not be included.
FOR FURTHER INFORMATION CONTACT:
Documentation prepared in support of
this information collection request is
available at www.regulations.gov.
Requests for additional information
should be directed to Anthony May,
PRA Officer, at (202) 435–7278, or
email: [email protected]. If you
require this document in an alternative
electronic format, please contact CFPB_
[email protected]. Please do not
submit comments to these email boxes.
SUPPLEMENTARY INFORMATION:
SUMMARY:

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Title of Collection: Consumer
Complaint Intake System Company
Portal Boarding Form.
OMB Control Number: 3170–0054.
Type of Review: Extension of a
currently approved information
collection.
Affected Public: Private sector.
Estimated Number of Respondents:
400.
Estimated Total Annual Burden
Hours: 85.
Abstract: Section 1013(b)(3)(A) of the
Dodd-Frank Wall Street Reform and
Consumer Protection Act, Public Law
111–203, requires the Bureau to
‘‘facilitate the centralized collection of,
monitoring of, and response to
consumer complaints regarding
consumer financial products or
services.’’ 1 In furtherance of its
statutory mandates related to consumer
complaints, the Bureau utilizes a
Consumer Complaint Intake System
Company Portal Boarding Form
(Boarding Form) to sign up companies
for access to the secure, web-based
Company Portal (Company Portal). The
Company Portal allows companies to
view and respond to complaints
submitted to the Bureau, supports the
efficient routing of consumer
complaints to companies, and enables a
timely and secure response by
companies to the Bureau and
consumers.2
This is a routine request for OMB to
extend its approval of the information
collection currently approved under
OMB Control Number 3170–0054. For
this extension, the Bureau is proposing
to decrease the annual number of
unboarded companies who will
complete this form for the first time
from 550 to 400. The Bureau is also
updating the Privacy Act Statement on
the form.
Request for Comments: Comments are
invited on: (a) Whether the collection of
information is necessary for the proper
performance of the functions of the
Bureau, including whether the
information will have practical utility;
(b) The accuracy of the Bureau’s
estimate of the burden of the collection
1 Codified at 12 U.S.C. 5493(b)(3)(A). See also
Dodd-Frank Act, section 1034 (discussing responses
to consumer complaints), codified at 12 U.S.C.
5534; section 1021(c)(2) (noting that one of the
Bureau’s primary functions is ‘‘collecting,
investigating, and responding to consumer
complaints’’), codified at 12 U.S.C. 5511(c)(2).
2 In addition to the Boarding Form for companies,
the Bureau utilizes separate OMB-approved forms
to board government agencies and congressional
offices onto their own distinct portals to access
certain complaint information through OMB
Control Number 3170–0057 (Consumer Response
Government and Congressional Boarding Forms;
expires 6/30/2022).

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Federal Register / Vol. 87, No. 19 / Friday, January 28, 2022 / Notices
of information, including the validity of
the methods and the assumptions used;
(c) Ways to enhance the quality, utility,
and clarity of the information to be
collected; and (d) Ways to minimize the
burden of the collection of information
on respondents, including through the
use of automated collection techniques
or other forms of information
technology. Comments submitted in
response to this notice will be
summarized and/or included in the
request for OMB approval. All
comments will become a matter of
public record.
Anthony May,
Paperwork Reduction Act Officer, Consumer
Financial Protection Bureau.
[FR Doc. 2022–01758 Filed 1–27–22; 8:45 am]
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CONSUMER PRODUCT SAFETY
COMMISSION
CPSC Artificial Intelligence and
Machine Learning Test and Evaluation
Forum
Consumer Product Safety
Commission.
ACTION: Announcement of forum.
AGENCY:

Consumer Product Safety
Commission (CPSC) staff is hosting a
test and evaluation (TE) forum on
consumer products employing artificial
intelligence-related (AI) technologies,
such as Machine Learning (ML). This
forum will identify current TE of AI and
ML capabilities. CPSC staff invites
interested parties to attend or
participate in this forum via webinar.
DATES: The forum will take place from
9 a.m. to 4 p.m., Eastern Standard Time
(EST) on Thursday, March 31, 2022.
Individuals interested in serving on
panels or presenting information at the
forum should register by February 25,
2022, submit abstracts for consideration
by February 28, 2022, and if selected,
provide final presentation slides by
March 14, 2022. All other individuals
who wish to attend the forum should
register by March 21, 2022.
ADDRESSES: The forum will be held via
webinar. Attendance is free of charge.
Persons interested in attending the
forum should register online at: https://
attendee.gotowebinar.com/register/
1626522265242906123. After
registering, you will receive a
confirmation email containing
information about joining the webinar.
FOR FURTHER INFORMATION CONTACT:
Nevin Taylor, Chief Technologist, 4330
East-West Highway, Bethesda, MD

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SUMMARY:

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20814; telephone: 301–509–0264; email:
[email protected].
SUPPLEMENTARY INFORMATION: CPSC is
hosting a technical forum to collect
information on the TE, certification, and
product specification efforts associated
with products employing AI/ML-related
technologies.1 The information
collected from the forum will assist staff
in making recommendations for
improving TE capabilities associated
with the safety of consumer products.
I. Background
With the growing use of AI/MLrelated technologies to increase
capabilities and mitigate potential
harms, assessing the functionality and
reliability of these technologies is
important to ensure they do not present
unreasonable risks of injury associated
with consumer products. Methods for
testing and evaluating AI/ML-related
technologies are important in
determining whether these capabilities
contribute to creating an unreasonable
risk of injury to consumers.
As AI/ML-related technologies
dramatically change the nature of
consumer products, their abilities to act
and react automatically, and, in some
cases, to learn and evolve, have brought
to the forefront significant concerns for
potential impacts to product safety. The
inherent learning abilities of some ML
presents unique product testing
challenges. CPSC seeks to understand
existing and future testing capabilities
for evaluating AI/ML-related
components, such as sensors, data,
software, networks, and related
hardware, as well as their integration for
AI/ML-enabled products. CPSC seeks
information on foreseeable interactions
between these components and features
with users and the environment in
addition to information on testing how
these features and components
contribute to machine learning-based
evolution of products.
II. Forum Topics
Manufacturers and test laboratories
may already employ in-product
development testing and evaluation
capabilities to ensure safety is built into
products with AI/ML-related
technologies. There may also be test
capabilities used to evaluate changes to
products after purchase, to monitor and
measure the potential impact on
consumers, given the evolution of AI/
ML-related technologies within
products. These evaluations may or may
not use existing standards, which are
evolving, but they are needed to
1 The Commission voted 4–0 to approve this
notice.

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determine whether AI/ML-related
technologies are to contribute to
consumer product hazards throughout
their lifecycle and to inform standard
development. This forum will focus on
existing testing and evaluation
capabilities and the need to establish an
adequate methodology to determine if
AI/ML-related technologies contribute
to an unreasonable risk that could injure
consumers. It will explore existing and
future testing and evaluation
capabilities related to the following four
topics:
• Components: Identify and test
components of AI in isolation, including
sensors/data, algorithms, connectivity
(including communications and
actuation), and computational
capabilities.
• Products: Evaluate AI-enabled
consumer products as a system, by
monitoring, measuring, and modeling
their characteristics.
• Assessment: Leverage current riskassessment methodologies to identify
the potential for AI and ML to
contribute to an unreasonable risk of
harm in consumer products.
• SYNOPSIS and Q&A: Round-table
discussion with subject matter experts
interacting with the participants
regarding the previously presented
panels.
III. Forum Details
A. Forum Time and Place
CPSC staff will hold the forum via
webinar from 9 a.m. to 4 p.m., EST on
Thursday, March 31, 2022.
B. Forum Registration
If you would like to attend the forum,
but you do not wish to make a
presentation or participate on a panel,
please register online by March 21,
2022. (See the ADDRESSES portion of this
document for the website link and
instructions to register.)
If you would like to present at the TE
Forum, or you wish to be considered as
a panel member for a specific topic or
topics, please register by February 25,
2022, and email an electronic version of
your abstract to Nevin Taylor, ntaylor@
cpsc.gov, by February 28, 2022. (See the
ADDRESSES portion of this document for
the website link and instructions to
register.) Abstracts should be relevant to
the forum topic and no longer than two
pages. Staff will select panelists and
individuals to make presentations at the
forum, based on considerations such as:
• Submitted abstract information
• Individual’s demonstrated familiarity
or expertise with the topic to be
discussed
• Practical application of the
information to be presented

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