Customer Surveys

ICR 199704-2139-001

OMB: 2139-0007

Federal Form Document

Forms and Documents
Document
Name
Status
No forms / supporting documents in this ICR. Check IC Document Collections.
IC Document Collections
IC ID
Document
Title
Status
26916 Migrated
ICR Details
2139-0007 199704-2139-001
Historical Active
DOT/RITA
Customer Surveys
New collection (Request for a new OMB Control Number)   No
Regular
Approved without change 05/06/1997
Retrieve Notice of Action (NOA) 04/01/1997
  Inventory as of this Action Requested Previously Approved
05/31/2000 05/31/2000
1 0 0
683 0 0
0 0 0

The BTS customer surveys will determine the kind and quality of products and services desired by customers; determine level of satisfaction with existing services and products; and match customer ideas with the best customer service achieved in the private sector. BTS will use the data to meet or exceed customer expectations to improve products and services.

None
None


No

1
IC Title Form No. Form Name
Customer Surveys BTS-GS97

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1 0 0 1 0 0
Annual Time Burden (Hours) 683 0 0 683 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
No

$0
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
04/01/1997


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