Generic Customer Satisfaction Surveys/Survey of Multifamily Assisted Housing Properties that are Eligible for HUD's Service Coordinator Grant Program

Forms and Documents

Document	Type	Status	Availability

No forms / supporting documents in this ICR. Check IC Document Collections.

IC Document Collections

IC ID	Collection	Type	Status	Form
27703	Generic Customer Satisfaction Surveys/Survey of Multifamily Assisted Housing Properties that are Eligible for HUD's Service Coordinator Grant Program		Migrated

ICR Details

OMB Control No: 2535-0116	ICR Reference No: 200605-2535-001
Status: Historical Inactive	Previous ICR Reference No: 200511-2535-001
Agency/Subagency: HUD/OA	Agency Tracking No:
Title: Generic Customer Satisfaction Surveys/Survey of Multifamily Assisted Housing Properties that are Eligible for HUD's Service Coordinator Grant Program
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Withdrawn and continue	Conclusion Date: 07/06/2006
	Date Received in OIRA: 05/25/2006
Terms of Clearance: Although this survey is withdrawn, the Generic Clearance for Customer Satisfaction Surveys will remain active. HUD is reminded that program evaluation studies do not fall within the approved criteria for this generic clearance.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	12/31/2008	07/31/2009	12/31/2008
Responses	99,248	0	99,248
Time Burden (Hours)	12,779	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: This project is a survey of HUD's Multifamily assisted housing properties that are eligible for the Service Coordinator Program. The study will be administered to a statistical sampel of properties. This study involves a telephone survey of Multifamily property managers. The survey will assess the level of satisfaction with the provision of service coordination that links residents of Multifamily assisted housing to the needed supportive services.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:

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Federal Register Notices & Comments

Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
Generic Customer Satisfaction Surveys/Survey of Multifamily Assisted Housing Properties that are Eligible for HUD's Service Coordinator Grant Program

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Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? Uncollected

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Uncollected

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? Uncollected

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 05/25/2006

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