Generic Customer Satisfaction Surveys/You Are Our Client - Grant Applicant Satisfaction Survey

ICR 200608-2535-001

OMB: 2535-0116

Federal Form Document

Forms and Documents
Document
Name
Status
Form
Modified
Justification for No Material/Nonsubstantive Change
2006-08-15
IC Document Collections
IC ID
Document
Title
Status
27702 Modified
ICR Details
2535-0116 200608-2535-001
Historical Active 200511-2535-001
HUD/OA
Generic Customer Satisfaction Surveys/You Are Our Client - Grant Applicant Satisfaction Survey
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 09/26/2006
Retrieve Notice of Action (NOA) 08/15/2006
  Inventory as of this Action Requested Previously Approved
12/31/2008 12/31/2008 12/31/2008
117,248 0 99,248
13,229 0 12,779
0 0 0

Survey of HUD's grant applicants to assess customers' satisfaction with their interactions with HUD to determine the public's assessment of dealing with the Department and how grant servicing might be improved.

EO: EO 12862 Name/Subject of EO: EO 12862
  
None

Not associated with rulemaking

No

1
IC Title Form No. Form Name
Generic Customer Satisfaction Surveys HUD-2994-A You are our client

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 117,248 99,248 0 18,000 0 0
Annual Time Burden (Hours) 13,229 12,779 0 450 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
This ICR is increasing due to the addition of another customer satisfaction survey. The survey will rate the service received by callers to the FHA Resource Center which services Single Family Housing's public and industry clients. The feedback will be very valuable.

$0
No
No
Uncollected
Uncollected
Uncollected
Uncollected
Lillian Deitzer 202-708-0614 ext. 8048 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
08/15/2006


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