Change Worksheet

83-c.doc

Generic Customer Satisfaction Surveys/You Are Our Client - Grant Applicant Satisfaction Survey

Change Worksheet

OMB: 2535-0116

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Paperwork Reduction Act

Change Worksheet

Agency/Subagency:

U.S. Department of Housing and Urban Development


OMB Control Number:

2535-0116

Enter only items that change

Current Record

New Record**

Agency form number(s):

     

     

     

Annual reporting and keeping hour burden




Number of respondents

99,248

117,248


Total annual responses

99,248

117,248


Percent of these responses collected electronically

100 %

100 %


Total annual hours

12,779

13,229


Difference


+450


Explanation of difference

Program change

Adjustment


450

     

Annual reporting and recordkeeping cost burden (in thousands of dollars)




Total annualized Capital/Startup costs

     

     


Total annual costs (O&M)

     

     


Total annualized cost requested

     

     


Difference


     


Explanation of difference

Program change

Adjustment


     

     

Other change: **

OMB Control Number 2535-0116 – Generic Customer Satisfaction Survey request to add an additional survey. This survey is for Single Family Housing’s Public and Industry Clients who call into the FHA Resource Center. This survey request the callers to rate the Customer Service Representative responsiveness, ability to provide answers, knowledge and overall service provided. This request includes an email survey and a telephone survey.

Signature of Senior Official or Designee:





X Wayne Eddins, Departmental Paperwork Reduction Act Officer, OCIO

Date:

For OIRA Use




** This form cannot be used to extend an expiration date.

OMB 83-C 10/95

File Typeapplication/msword
File TitlePaperwork Reduction Act
AuthorHUD
Last Modified ByHUD
File Modified2006-08-15
File Created2006-08-15

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