National Appeals Division Customer Service Survey

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    1. Before today, had you ever heard of the USDA National Appeals Division?
□ No
□ Yes   > Where?	□ Farm Show		□ USDA Agency
				□ NAD Web Site	□ Word of Mouth
				□ Other

    2. Before today, did you know that NAD is an independent office that
reports directly to the Secretary of Agriculture and is independent
of other parts of USDA?
□ No		□ Yes

    3. Did you know that NAD publishes its decisions on the internet without
appellant names?
□ No		□ Yes

    4. Did you know that an appellant or the Agency may ask the NAD
Director to reverse a Hearing Officer’s determination?
□ No		□ Yes

    5. Have you ever been a participant in any program of a USDA Agency?
□ No		
□ Yes	> Which ones?		□ FSA		□ RUS
				□ RMA		□ NRCS
				□ RHS		□ RB
				□ Other

    6. Are you currently participating in a USDA Agency program?
	□ No
	□ Yes	> Which ones?		□ FSA		□ RUS
					□ RMA		□ NRCS
					□ RHS		□ RB
					□ Other

    7. Have you ever been an appellant in a NAD hearing?
	□ No		□ Yes

If yes, please go to the next portion of the survey.
If no, THANK YOU for your time.