CS-08-093C - Study For IRS Web Site Help Desk; CS-09-173- e-help Survey (Option Year 2)

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-1432 can be found here:

Documents and Forms

Document Name Document Type
CS-08-093C OMB Approval Package for IVR Survey - Attachment 1 (Questions) (3).doc Other-Survey - Attachment
CS-08-093 IRS gov Proposed Email Satisfaction Survey_09 2009 (2).doc Other-Survey
CS-09-173 Assistors ScriptOMB.doc Other-Survey - Assisters script
CS-09-173.doc Other-Survey
CS-08-093C - Justification Statement.doc CS-08-093C - Justification Statement IC Document
CS-08-93C - Supporting Statement.doc CS-08-093C - Supporting Statement IC Document
CS-08-093C Summary of changes.doc CS-08-093C - Summary of changes IC Document
CS009-173 - Justification Statement.doc CS-09-173 - Justification Statement IC Document
CS-09-173 - Supporting Statement.doc CS-09-173 - Supporting Statement IC Document

Information Collection (IC) Details

IC Title:	CS-08-093C - Study For IRS Web Site Help Desk; CS-09-173- e-help Survey (Option Year 2)	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Electronic Capability
Other-Survey - Assisters script	CS-09-173 Assistors ScriptOMB.doc	No	Paper Only
Other-Survey	CS-09-173.doc	No	Paper Only
Other-Survey - Attachment	CS-08-093C OMB Approval Package for IVR Survey - Attachment 1 (Questions) (3).doc	No	Paper Only
Other-Survey	CS-08-093 IRS gov Proposed Email Satisfaction Survey_09 2009 (2).doc	No	Paper Only

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 14,667	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	6,800	6,800
Annual IC Time Burden (Hours)	1,004	1,004
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
CS-08-093C - Justification Statement	CS-08-093C - Justification Statement.doc	09/28/2009
CS-08-093C - Supporting Statement	CS-08-93C - Supporting Statement.doc	09/28/2009
CS-08-093C - Summary of changes	CS-08-093C Summary of changes.doc	09/28/2009
CS-09-173 - Justification Statement	CS009-173 - Justification Statement.doc	09/28/2009
CS-09-173 - Supporting Statement	CS-09-173 - Supporting Statement.doc	09/28/2009

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.