Information Collection

CS-08-093C - Study For IRS Web Site Help Desk; CS-09-173- e-help Survey (Option Year 2)

IC 190822 under ICR 200801-1545-020 · OMB 1545-1432.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-1432 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
CS-08-093C OMB Approval Package for IVR Survey - Attachment 1 (Questions) (3).doc	Other-Survey - Attachment
CS-08-093 IRS gov Proposed Email Satisfaction Survey_09 2009 (2).doc	Other-Survey
CS-09-173 Assistors ScriptOMB.doc	Other-Survey - Assisters script
CS-09-173.doc	Other-Survey
CS-08-093C - Justification Statement.doc CS-08-093C - Justification Statement	IC Document
CS-08-93C - Supporting Statement.doc CS-08-093C - Supporting Statement	IC Document
CS-08-093C Summary of changes.doc CS-08-093C - Summary of changes	IC Document
CS009-173 - Justification Statement.doc CS-09-173 - Justification Statement	IC Document
CS-09-173 - Supporting Statement.doc CS-09-173 - Supporting Statement	IC Document

IC Title:

CS-08-093C - Study For IRS Web Site Help Desk; CS-09-173- e-help Survey (Option Year 2)

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Instrument File	Available Electronically?	Electronic Capability
Other-Survey - Assisters script	CS-09-173 Assistors ScriptOMB.doc	No	Paper Only
Other-Survey	CS-09-173.doc	No	Paper Only
Other-Survey - Attachment	CS-08-093C OMB Approval Package for IVR Survey - Attachment 1 (Questions) (3).doc	No	Paper Only
Other-Survey	CS-08-093 IRS gov Proposed Email Satisfaction Survey_09 2009 (2).doc	No	Paper Only

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 14,667

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	6,800	6,800
Annual IC Time Burden (Hours)	1,004	1,004
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
CS-08-093C - Justification Statement	CS-08-093C - Justification Statement.doc	09/28/2009
CS-08-093C - Supporting Statement	CS-08-93C - Supporting Statement.doc	09/28/2009
CS-08-093C - Summary of changes	CS-08-093C Summary of changes.doc	09/28/2009
CS-09-173 - Justification Statement	CS009-173 - Justification Statement.doc	09/28/2009
CS-09-173 - Supporting Statement	CS-09-173 - Supporting Statement.doc	09/28/2009

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.