NOS Coastal Services Center - Coastal Decision-Support T

NOAA Customer Surveys

CSC_tools_survey

NOS Coastal Services Center - Coastal Decision-Support Tool, Data and Information Resource, and Technical Assistance Customer Survey

OMB: 0648-0342

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Pre-notification Email
Dear NAME,
You have been recommended by staff at the NOAA Coastal Services Center for participation in an
upcoming customer survey related to Center products and services. In about one week, I will be sending
you an invitation to participate in a brief online survey related to your past involvement and use of NOAA
Coastal Services Center decision-support tools, data or information resources, or technical assistance
services. You may be one of several people in your organization that receives the survey.

I will be sending you a link (URL) for the online survey on DATE.

Please feel free to contact me with any questions related to this study by email at [email protected]
or by telephone at (843) 740-1195.

Best regards,
Chris Ellis
NOAA Coastal Services Center
Charleston SC
[email protected]

NOAA Coastal Services Center
Coastal Decision-support Tool, Data and Information Resource, and Technical Assistance
Customer Survey
The National Oceanic and Atmospheric Administration (NOAA) Coastal Services Center would like input
from you related to the following decision-support tools, data and information resources, and technical
assistance services used by you and/or your organization. Your voluntary participation in the following
survey would be greatly appreciated. Thank you for your time.
OMB Control Number #0648-0342 | Expires 07/31/2008
1. Please indicate which of the following tools, information
resources, or services you/your organization currently use.
(Check one for each item listed.)

I use this

I am aware of
this but do not
use it

I am unaware of
this

Impervious Surface Analysis Tool (ISAT)

‰

‰

‰

Nonpoint Source Pollution and Erosion Comparison Tool (N-SPECT)

‰

‰

‰

Coastal Change Analysis Program (C-CAP) Land Cover

‰

‰

‰

Coastal Lidar Topography (Lidar data retrieval tool)

‰

‰

‰

Marine Managed Areas: Best Practices for Boundary Making
(handbook)

‰

‰

‰

National Ocean Economics Program

‰

‰

‰

Habitat Priority Planner

‰

‰

‰

National Estuarine Research Reserve Social Assessments
Onslow Bay Coastal Climate Information Website
Southeast Coastal Climate Website

‰
‰
‰

‰
‰
‰

‰
‰
‰

2. Please indicate how useful each of the following tools,
information resources, or services is to you/your organization.
(Check one for each item listed.)

Not at all
useful

Low

Moderate

High

NA

Impervious Surface Analysis Tool (ISAT)

‰

‰

‰

‰

‰

Nonpoint Source Pollution and Erosion Comparison Tool (N-SPECT)

‰

‰

‰

‰

‰

Coastal Change Analysis Program (C-CAP) Land Cover

‰

‰

‰

‰

‰

Coastal Lidar Topography (Lidar data retrieval tool)

‰

‰

‰

‰

‰

Marine Managed Areas: Best Practices for Boundary Making
(handbook)

‰

‰

‰

‰

‰

National Ocean Economics Program

‰

‰

‰

‰

‰

Habitat Priority Planner

‰

‰

‰

‰

‰

National Estuarine Research Reserve Social Assessments

‰

‰

‰

‰

‰

Onslow Bay Coastal Climate Information Website

‰

‰

‰

‰

‰

Southeast Coastal Climate Website

‰

‰

‰

‰

‰

Management Principles

3. Which of the
following
management
principles do you
address using the
tools listed below?
(Check all that
apply.)

To
incorporate
adaptive
To develop
To integrate management
management
ecological,
strategies
approaches
social,
into
that
economic,
planning
consider the To involve
and
and
entire
stakeholders institutional decisionecosystem,
through
perspectives making that
including
collaborative in decision- draw from
humans.
processes.
making.
past efforts.

To consider
To
the multiple
coordinate
connections
resource
among
management biological
across
and
political and physical
jurisdictional natural
boundaries. resources.

To consider
cumulative
effects of
different
activities
on the
diversity
and
interactions
of species.

Impervious Surface
Analysis Tool (ISAT)

‰

‰

‰

‰

‰

‰

‰

Nonpoint Source
Pollution and Erosion
Comparison Tool (NSPECT)

‰

‰

‰

‰

‰

‰

‰

Coastal Change
Analysis Program
(C-CAP) Land Cover

‰

‰

‰

‰

‰

‰

‰

Coastal Lidar
Topography (Lidar
data retrieval tool)

‰

‰

‰

‰

‰

‰

‰

Marine Managed
Areas: Best
Practices for
Boundary Making
(handbook)

‰

‰

‰

‰

‰

‰

‰

National Ocean
Economics Program

‰

‰

‰

‰

‰

‰

‰

Habitat Priority
Planner

‰

‰

‰

‰

‰

‰

‰

National Estuarine
Research Reserve
Social Assessments

‰

‰

‰

‰

‰

‰

‰

Onslow Bay Coastal
Climate Information
Website

‰

‰

‰

‰

‰

‰

‰

Southeast Coastal
Climate Website

‰

‰

‰

‰

‰

‰

‰

4. What are some of the barriers, constraints, or limitations for you or your organization with regard to the use of each of
the tools, information resources, or technical assistance services listed below?
Impervious Surface Analysis Tool (ISAT)
‰ Check if not familiar with this resource

Nonpoint Source Pollution and Erosion Comparison Tool (N-SPECT)
‰ Check if not familiar with this resource

Coastal Change Analysis Program (C-CAP) Land Cover
‰ Check if not familiar with this resource

Coastal Lidar Topography (Lidar data retrieval tool)
‰ Check if not familiar with this resource

Marine Managed Areas: Best Practices for Boundary Making (handbook)
‰ Check if not familiar with this resource

National Ocean Economics Program
‰ Check if not familiar with this resource

Habitat Priority Planner
‰ Check if not familiar with this resource

National Estuarine Research Reserve Social Assessments
‰ Check if not familiar with this resource

Onslow Bay Coastal Climate Information Website
‰ Check if not familiar with this resource

Southeast Coastal Climate Website
‰ Check if not familiar with this resource

5. Which of the following best reflects the primary duties for your position? (Check one.)
‰ Communication, public relations, outreach
‰ Extension/education
‰ GIS/remote sensing
‰ Land-use planning
‰ Permitting/regulation
‰ Policy development
‰ Program management
‰ Research, science, engineering
‰ Other (please specify): ____________________
6. Which of the following best represents your professional affiliation? (Check one.)

‰
‰
‰
‰
‰
‰
‰

Local government (county, municipal)
State government
Federal government
University/Academic, excluding Sea Grant
Sea Grant
Nongovernmental organization
Other (please specify): ____________________

7. Please use the space below to provide any additional feedback you may have. [text box]

Thank you for your time and participation!

OMB Control #0648-0342
Expires 07/31/2008
Paperwork Reduction Act Information: In accordance with Executive Order 12862, the National Performance Review, and
good management practices, NOAA offices seek to determine whether their customers are satisfied with the services
and/or products they are receiving and whether they have suggestions as to how the services or products may be
improved or made more useful. The information will be used to improve NOAA's products and services. Responses to this
survey are completely voluntary. No confidentiality can be provided for responses, but you need not supply your name or
address. Public reporting burden for this collection of information is estimated to average 20 minutes per response. Send
comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for
reducing this burden, to NOAA PRA Clearance Officer, OFA81, Station 9823, 1315 East-West Highway, Silver Spring, MD
20910. Notwithstanding any other provision of the law, no person is required to respond to, nor shall any person be
subject to a penalty for failure to comply with, a collection of information subject to the requirements of the Paperwork
Reduction Act, unless that collection of information displays a currently valid OMB Control Number.


File Typeapplication/pdf
File TitleSupplemental Questions for DOC/NOAA Customer Survey Clearance (OMB Control Number 0648-0342)
Authorskuzmanoff
File Modified2008-06-30
File Created2008-06-30

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