Generic Customer Satisfaction Surveys

ICR 200809-2535-001

OMB: 2535-0116

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement A
2008-12-03
IC Document Collections
IC ID
Document
Title
Status
186834 New
ICR Details
2535-0116 200809-2535-001
Historical Active 200608-2535-001
HUD/OA
Generic Customer Satisfaction Surveys
Extension without change of a currently approved collection   No
Regular
Approved without change 12/15/2008
Retrieve Notice of Action (NOA) 10/07/2008
HUD shall provide OMB with annual reports that contain a brief summary of each activity conducted under this clearance and the results of the survey.
  Inventory as of this Action Requested Previously Approved
12/31/2011 36 Months From Approved 12/31/2008
117,248 0 117,248
13,229 0 13,229
0 0 0

Survey of HUD's grant applicants to assess customers' satisfaction with their interactions with HUD to determine the public's assessment of dealing with the Department and how grant servicing might be improved.

EO: EO 12862 Name/Subject of EO: EO 12862
  
None

Not associated with rulemaking

  73 FR 150 08/04/2008
73 FR 192 10/02/2008
No

1
IC Title Form No. Form Name
Customer Satisfaction Surveys

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 117,248 117,248 0 0 0 0
Annual Time Burden (Hours) 13,229 13,229 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$0
No
No
Uncollected
Uncollected
Uncollected
Uncollected
Lillian Deitzer 202-708-0614 ext. 8048 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
10/07/2008


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