Generic Clearance for NCA, and IG Customer Satisfaction Surveys (Headstone/Marker)

ICR 200812-2900-017

OMB: 2900-0571

Federal Form Document

Forms and Documents
Document
Name
Status
Justification for No Material/Nonsubstantive Change
2008-12-23
IC Document Collections
ICR Details
2900-0571 200812-2900-017
Historical Active 200805-2900-014
VA 2900-0571
Generic Clearance for NCA, and IG Customer Satisfaction Surveys (Headstone/Marker)
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 01/07/2009
Retrieve Notice of Action (NOA) 12/23/2008
  Inventory as of this Action Requested Previously Approved
02/28/2010 02/28/2010 02/28/2010
29,650 0 29,650
13,325 0 13,325
0 0 0

The information will be used to improve the quality of VA services and help shape the direction and focus of specific programs and services.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  71 FR 178 09/14/2006
71 FR 234 12/06/2006
No

1
IC Title Form No. Form Name
Generic Clearance for NCA, and IG Customer Satisfaction Surveys (Headstone/Marker)

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 29,650 29,650 0 0 0 0
Annual Time Burden (Hours) 13,325 13,325 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
The burden hour decrease is due to a change in the number of prospective survey participants.

$199,875
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected
Denise McLamb 202-565-8374 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
12/23/2008


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