Optional Point-of-Service Online Customer Satisfaction Survey

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1845-0045 can be found here:

Documents and Forms

Document Name Document Type
Optional_POS_Online_Customer_Satisfaction_Survey_for_Accenture_Use.Survey_Mockup.to_CMcG_for_OMB_approval.013113.docx Other-survey
Optional_POS_Online_Customer_Satisfaction_Survey_for_Accenture_Use.Survey_Mockup.to_CMcG_for_OMB_040413.docx Other-survey
Generic clearance - Accenture Use with School Services and Applicant Services.doc Generic clearance - Accenture Use with School Services and Applicant Services IC Document

Information Collection (IC) Details

IC Title:	Optional Point-of-Service Online Customer Satisfaction Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-survey			Optional_POS_Online_Customer_Satisfaction_Survey_for_Accenture_Use.Survey_Mockup.to_CMcG_for_OMB_approval.013113.docx		Yes	Yes	Fillable Fileable
Other-survey			Optional_POS_Online_Customer_Satisfaction_Survey_for_Accenture_Use.Survey_Mockup.to_CMcG_for_OMB_040413.docx		Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Higher Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 33,156	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to New Statute	Program Change Due to Agency Discretion	Change Due to Adjustment in Agency Estimate	Change Due to Potential Violation of the PRA	Previously Approved
Annual Number of Responses for this IC	33,156	0	0	0	0	0
Annual IC Time Burden (Hours)	1,658	0	0	0	0	0
Annual IC Cost Burden (Dollars)	0	0	0	0	0	0

Documents for IC

Title	Document	Date Uploaded
Generic clearance - Accenture Use with School Services and Applicant Services	Generic clearance - Accenture Use with School Services and Applicant Services.doc	04/04/2013

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.