NOAA-Customer Satisfaction Survey of NOAA Coastal Services Center Technical Assistance

OMB Control No. 0690-0030

Expiration Date: 04/30/2014

Customer Satisfaction Survey of NOAA Coastal Services Center Technical Assistance

Overall, how satisfied were you with the quality of the assistance provided by the Center?	Very satisfied	Somewhat satisfied	Somewhat dissatisfied	Very dissatisfied
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To what extent do you agree with the following statements about your experience with the Center’s technical assistance?	Strongly agree	Agree	Neither agree nor disagree	Disagree	Strongly disagree
The Center responded promptly to my request for assistance.					
The Center took time to understand my need.					
I was able to understand the Center’s response.					
The Center’s response was appropriate to the importance of my need.					
The Center’s assistance helped me perform the task that I requested assistance with.					
The assistance provided by the Center helped me achieve my objective.					

To what extent does/did your request contribute to improving the resiliency of your coastal community to climate and weather hazards?		The request’s focus is on coastal resiliency
		The request will make an important contribution to improving coastal resiliency, but resiliency is not the primary reason
		The request is somewhat related to coastal resiliency
		The request makes only a very small contribution to coastal resiliency
		The request is not related to resiliency at all

The Center would also like to know how we can help you better in the future. What emerging issues do you see as being important in the near future?

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