Generic Clearance for Satisfaction Surveys of Customers (CSR)

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Form 1 CSR New Chair Orientaion Survey	Form and Instruction	New	Available
Form 1 Center for Scientific Review (CSR) - 2012 IRG Stakeholder Survey	Form and Instruction	New	Available
Form 1 2012 IRG Stakeholder Survey	Form and Instruction	New	Available
Form 1 Study Section Chair Training Evaluation	Form and Instruction	New	Available
Form 1 Fellowship Review Evaluation	Form and Instruction	New	Available
Form 1 Chair Training	Form and Instruction	New	Available
CSR SupportingStatementB.doc	Supporting Statement B	Uploaded 2011-08-22	Available
CSR Attachment 2- Reviewer Survey Instrument.doc	Supplementary Document	Uploaded 2011-08-22	Available
CSR Attachment 1 - Applicant Survey Instrument.doc	Supplementary Document	Uploaded 2011-08-22	Available
CSR SupportingStatementA.doc	Supporting Statement A	Uploaded 2011-08-22	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
209797	CSR New Chair Orientaion Survey	Form and Instruction	New
206829	Center for Scientific Review (CSR) - 2012 IRG Stakeholder Survey	Form and Instruction	New
206542	2012 IRG Stakeholder Survey	Form and Instruction	New
202034	Study Section Chair Training Evaluation	Form and Instruction	New
201488	Fellowship Review Evaluation	Form and Instruction	New
200723	Chair Training	Form and Instruction	New

ICR Details

OMB Control No: 0925-0474	ICR Reference No: 201108-0925-006
Status: Historical Active	Previous ICR Reference No: 200911-0925-004
Agency/Subagency: HHS/NIH	Agency Tracking No:
Title: Generic Clearance for Satisfaction Surveys of Customers (CSR)
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 10/12/2011
	Date Received in OIRA: 08/31/2011
Terms of Clearance:

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	10/31/2014	36 Months From Approved	10/31/2011
Responses	5,075	0	5,075
Time Burden (Hours)	1,438	0	1,438
Cost Burden (Dollars)	0	0	0

---

Abstract: The Center for Scientific Review (CSR), NIH is responsible for: formulating grant award peer review policies; receiving most Public Health Service research and research training applications (almost 40,000 a year); assigning applications to peer review groups; and directing scientific and technical review of these applications. Input from our customers is essential to our efforts to improve our operations and provide excellent services. The major respondent group is customers,i.e. grant applicants/researchers/investigators.

---

Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Customer service standards
  

Citations for New Statutory Requirements: None

---

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

---

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	76 FR 44020	07/22/2011
30-day Notice:	Federal Register Citation:	Citation Date:
	76 FR 53685	08/29/2011
Did the Agency receive public comments on this ICR? Yes

---

Number of Information Collection (IC) in this ICR: 6

table that charts list of burden

IC Title	Form No.	Form Name
Fellowship Review Evaluation	1	Survey
Chair Training	1	Chair Training
2012 IRG Stakeholder Survey	1	2012 IRG Stakeholder Survey
CSR New Chair Orientaion Survey	1	CSR New Chair Orientation Survey - Screenshots
Study Section Chair Training Evaluation	1	Survey
Center for Scientific Review (CSR) - 2012 IRG Stakeholder Survey	1	CSR Review- 2012 IRG Survey- screen shots

---

ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	5,075	5,075	0	0	0	0
Annual Time Burden (Hours)	1,438	1,438	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

---

Annual Cost to Federal Government: $175,788

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

---

Common Form ICR:  No

---

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 08/31/2011

---