771 2014 771 NASA Main Renewal 2013

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2014 771 NASA Main Renewal 2013_1-5-13.xlsx

2014 755 SSA Diagnostic Survey - 775 USPTO Mobile 2013

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts
Current Custom Qsts
Custom Qsts (12-4-12)
Custom Qsts (2-13-12)
Custom Qsts (8-24-11)
Custom Qsts 3-25-11
Custom Qsts (2-24-11)
Custom Qsts 1-25-11
Custom Qsts (7-13-10)
Custom Qsts (5-17-10)
Custom Qsts 3-17-10
Custom Qsts
Current Custom Qsts 11-12-09
Custom Qsts 9-24-09
Custom Qsts (7-20-09)
Custom Qsts (7-1-09)
Custom Qsts (4-29-09)
Types


Sheet 1: Current Model Qsts

Model Instance Name:




NASA Portal Content + Search




MID: E7F+G5PzBw1jexbIZ+IdMw==



Date: 4/27/2009


\
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Content (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Likelihood to Return (1=Not Very Likely, 10=Very Likely)
1 Please rate the accuracy of information on this site. 24 What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
27 How likely are you to return to this site?
2 Please rate the quality of information on this site. 25 How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Not Very Likely, 10=Very Likely)
3 Please rate the freshness of content on this site. 26 How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
28 How likely are you to recommend this site to someone else?

Functionality (1=Poor, 10=Excellent, Don't Know)



4 Please rate the usefulness of the features provided on this site.



5 Please rate the convenience of the features on this site.



6 Please rate the variety of features on this site.




Image (1=Poor, 10=Excellent, Don't Know)



7 Please rate the degree to which this site values you as a visitor.



8 Please rate the degree to which this site is trustworthy.

9 Please rate the degree to which this site is established.

Look and Feel (1=Poor, 10=Excellent, Don't Know)
10 Please rate the visual appeal of this site.
11 Please rate the balance of graphics and text on this site.



12 Please rate the readability of the pages on this site.




Navigation (1=Poor, 10=Excellent, Don't Know)



13 Please rate how well the site is organized.



14 Please rate the options available for navigating this site.



15 Please rate how well the site layout helps you find what you are looking for.



16 Please rate the number of clicks to get where you want on this site.




Search (1=Poor, 10=Excellent, Don't Know)



17 Please rate the relevance of search results on this site.



18 Please rate the organization of search results on this site.



19 Please rate how well the search results help you decide what to select.



20 Please rate how well the search feature helps you to narrow the results to find what you want.




Site Performance (1=Poor, 10=Excellent, Don't Know)



21 Please rate the speed of loading the page on this site.



22 Please rate the consistency of speed on this site.



23 Please rate the reliability of site performance on this site.











Sheet 2: Current Custom Qsts

Model Instance Name:

red & strike-through: DELETE












NASA Portal Content + Search

underlined & italicized: RE-ORDER












MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION












Date: 6/8/2011 blue + -->: REWORDING





























NASA Portal Content + Search CUSTOM QUESTION LIST







QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label








Did you notice any changes to the NASA.gov homepage during your visit today? Yes A,B,C,D Radio button, one-up vertical Single Y Skip Logic Group Homepage








No













A Please tell us whether you agree or disagree with the following statements about the new homepage: Strongly Disagree
Drop down, select one Single Y Skip Logic Group Homepage Look and Feel







The new homepage look and feel is visually pleasing.














Disagree















Neutral















Agree















Strongly Agree















Don't know













B The new homepage made it easier to determine which section I needed to navigate to. Strongly Disagree
Drop down, select one Single Y Skip Logic Group Easier to Navigate









Disagree















Neutral















Agree















Strongly Agree















Don't know













C The new layout on the homepage made it easier to find the information I was looking for. Strongly Disagree
Drop down, select one Single Y Skip Logic Group Layout









Disagree















Neutral















Agree















Strongly Agree















Don't know













D The new homepage design is an improvement over the previous design. Strongly Disagree
Drop down, select one Single Y Skip Logic Group Homepage Design








Disagree














Neutral















Agree















Strongly Agree















Don't know












EDO09325
What is your primary reason for visiting nasa.gov today? News and Features
Radio button, one-up vertical S Y Randomize Reason For Visit









Missions



OPS Group










Multimedia















Images















Shuttle















Space Station















Earth















Aeronautics















Universe















Solar System















Other
A

Anchor Answer Choice







EDO09326 A Other reason for visiting the site

Text field, <100 char
N
Other Reason for Visit






ACQWro0007085
Which, if any, of the top navigation drop down menus did you use today? (check all that apply) News
Checkbox, one-up vertical Multi Y
Top Navigation








Missions














Multimedia















Connect















About NASA















Not Sure















None of the Above












ACQWro0007069
Which, if any, of the following sections did you visit today? (check all that apply) For Public
Checkbox, one-up vertical Multi Y
Navigation by Role








For Educators













For Students














For Media














For Policymakers














For Employees















MyNASA















Not Sure















None of the Above














Which of the event information links did you click on from the NASA.gov homepage today? One of the featured events
Checkbox, one-up vertical Multi Y
Event Links








The events calendar













The launch schedule















The NASA TV schedule















Not Sure















None of the Above














Did you select one of the popular topics from the homepage dropdown menu? Yes
Radio button, one-up vertical Single Y
Popular Topics








No















Not Sure












ACQWro0007070
If you visited the NASA.gov homepage today, did you choose any of the topic icons (e.g. Shuttle & Station, Solar System, Beyond Earth, etc) located on the right of page? Yes
Radio button, one-up vertical Single Y
Homepage Image Icons








No













Not sure














I did not visit the NASA.gov homepage today












EDO02587
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical S Y
Nav Experience








Could not navigate back to previous information














Would often feel lost, not know where I was















Links did not take me where I expected















Links/labels are difficult to understand















Too many links or navigational choices















Had technical difficulties (e.g. broken link)















Other












ACQWro0007071
Did you use the NASA.gov search feature during your visit today? Yes A, B Drop down, select one Single Y Skip Logic Group Search Usage








No














Don't recall












AAG00041 A Please tell us what you typed into the NASA search box today.

Text area, no char limit Single N Skip Logic Group Search Terms






EDO02588 B Please tell us about your experience with the search tool. I had no difficulty using the search feature on this site
Radio button, one-up vertical Single N Skip Logic Group Search Experience








Too many results were returned















Too few results were returned















Returned no results/received an error message















Results were not related to what I was looking for















Other












RJO00121
Were you able to find what you were looking for? I found the information, and it was VERY USEFUL
Radio button, one-up vertical Single Y
Found Info









I found the information, but it was HARD TO UNDERSTAND















I found the information, but it was TOO MUCH INFORMATION to be useful















I found information related to what I was seeking, but it was NOT ENOUGH INFORMATION to be useful















I was NOT able to find the information that I was looking for















Not applicable












AAG02R
What information were you looking for?

Text area, no char limit Single N
Information Seeking






AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Checkbox, one-up vertical Multi Y OPS Group Follow NASA Tools






(AKR4316G1)

Participate in Facebook online community regarding NASA missions















Participate in Myspaceonline community discussions regarding NASA missions















Watch NASA video on YouTube















Visit newsmedia sites like cnn.com















Read blogs















RSS feeds















SMS/Texting














AKR4316A10 Other, please specify: A














None












AKR4317 A Other _online tools to follow NASA programs

Text field, <100 char Single N OPS Group Other_Follow NASA Tools






ACQWro0007086
Do you currently use a mobile device to access the web? Yes A Radio button, one-up vertical Multi y Skip Logic Group Mobile Usage








No











ACQWro0007087 A What NASA information would you/do you use your mobile device for? View NASA Top Stories
Checkbox, one-up vertical Multi y Skip Logic Group Mobile for NASA data








Watch NASA videos















Look for NASA images















Look for NASA news















Find out information about NASA missions















Visit NASA on Facebook















Follow NASA Twitter updates















Other, please specify B














I would not interact with NASA via my mobile device












ACQWro0007088 B Please tell us what other NASA information you would/do use your mobile device for.

Text field, <100 char
N Skip Logic Group Other Mobile






EDO09327
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1









Video I saw on YouTube















Internet blogs or discussion forums



Adjust Template/Style Sheet










Advertising on social networks (Facebook, MySpace, Twitter)



Randomize










Message directly from NASA on a social network















Mobile phone text messages or alerts















Instant Message from a friend or colleague















Familiarity with site/organization















E-mail update(s) from NASA















Search engine results















Word of mouth recommendation from someone I know















TV, radio, newspaper, or magazine report on NASA















Non-NASA website















"@NASA" Twitter account (www.twitter.com/nasa)















NASA Facebook account (www.facebook.com/nasa)















Don't know



Anchor Answer Choice










Other



Anchor Answer Choice







EDO09328
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2









Video I saw on YouTube















Internet blogs or discussion forums



Adjust Template/Style Sheet










Advertising on social networks (Facebook, MySpace, Twitter)



Randomize










Message directly from NASA on a social network















Mobile phone text messages or alerts















Instant Message from a friend or colleague















Familiarity with site/organization















E-mail update(s) from NASA















Search engine results















Word of mouth recommendation from someone I know















TV, radio, newspaper, or magazine report on NASA















Non-NASA website















"@NASA" Twitter account (www.twitter.com/nasa)















NASA Facebook account (www.facebook.com/nasa)















Don't know



Anchor Answer Choice










Other



Anchor Answer Choice







EDO09329
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3









Video I saw on YouTube















Internet blogs or discussion forums



Adjust Template/Style Sheet










Advertising on social networks (Facebook, MySpace, Twitter)



Randomize










Message directly from NASA on a social network















Mobile phone text messages or alerts















Instant Message from a friend or colleague















Familiarity with site/organization















E-mail update(s) from NASA















Search engine results















Word of mouth recommendation from someone I know















TV, radio, newspaper, or magazine report on NASA















Non-NASA website















"@NASA" Twitter account (www.twitter.com/nasa)















NASA Facebook account (www.facebook.com/nasa)















Don't know



Anchor Answer Choice










Other



Anchor Answer Choice







EDO09330
Are there any sources not mentioned on the list that drove you to nasa.gov?

Text area, no char limit
N
Other Social Media Not Listed






235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency of Visit









More than once a day















Daily















Weekly















Monthly















Less than every 6 months














Redesign questions















DID you notice any changes to the nasa.gov homepage?















How do you feel this relates to the previous site design
































































3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group Describes









Student - Middle School















Student - High School















Student - College/University















Educator - Elementary School















Educator - Middle School















Educator - High School















Educator - College/University















Parent















General public















News media















NASA Employee















Contractor or sub















PI/Co-I/ team member















Other, please specify: A











653 A Other Best Describes

Text field, <100 char Single N OPS Group







AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N











18-24




Age









25-45















46-65















65 or above












EDO0290
If you could change one thing about the NASA.gov site, what one improvement would you suggest?

Text area, no char limit
N
Improvement







Sheet 3: Custom Qsts (12-4-12)

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 6/8/2011 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



EDO09325
What is your primary reason for visiting nasa.gov today? News and Features
Radio button, one-up vertical S Y Randomize Reason For Visit





Missions



OPS Group






Multimedia












Images












Shuttle and Space Station












Shuttle












Space Station












Earth












Aeronautics












Universe












Solar System












Other
A

Anchor Answer Choice




EDO09326 A Other reason for visiting the site

Text field, <100 char
N
Other Reason for Visit



ACQWro0007085
Which, if any, of the top navigation drop down menus did you use today? (check all that apply) News
Checkbox, one-up vertical Multi Y
Top Navigation





Missions











Multimedia












Connect












About NASA












Not Sure












None of the Above









ACQWro0007069
Which, if any, of the following sections did you visit today? (check all that apply) For Public
Checkbox, one-up vertical Multi Y
Navigation by Role





For Educators










For Students











For Policymakers











For Employees












MyNASA












Not Sure












None of the Above









ACQWro0007070
If you visited the NASA.gov homepage today, did you choose any of the topic icons (e.g. Shuttle & Station, Solar System, Beyond Earth, etc) located on the right of page? Yes
Radio button, one-up vertical Single Y
Homepage Image Icons





No










Not sure











I did not visit the NASA.gov homepage today









EDO02587
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical S Y
Nav Experience





Could not navigate back to previous information











Would often feel lost, not know where I was












Links did not take me where I expected












Links/labels are difficult to understand












Too many links or navigational choices












Had technical difficulties (e.g. broken link)












Other









ACQWro0007071
Did you use the NASA.gov search feature during your visit today? Yes A, B Drop down, select one Single Y Skip Logic Group Search Usage





No











Don't recall









AAG00041 A Please tell us what you typed into the NASA search box today.

Text area, no char limit Single N Skip Logic Group Search Terms



EDO02588 B Please tell us about your experience with the search tool. I had no difficulty using the search feature on this site
Radio button, one-up vertical Single N Skip Logic Group Search Experience





Too many results were returned












Too few results were returned












Returned no results/received an error message












Results were not related to what I was looking for












Other









RJO00121
Were you able to find what you were looking for? I found the information, and it was VERY USEFUL
Radio button, one-up vertical Single Y
Found Info






I found the information, but it was HARD TO UNDERSTAND












I found the information, but it was TOO MUCH INFORMATION to be useful












I found information related to what I was seeking, but it was NOT ENOUGH INFORMATION to be useful












I was NOT able to find the information that I was looking for












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N
Information Seeking



AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Checkbox, one-up vertical Multi Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting











AKR4316A10 Other, please specify: A











None









AKR4317 A Other _online tools to follow NASA programs

Text field, <100 char Single N OPS Group Other_Follow NASA Tools



ACQWro0007086
Do you currently use a mobile device to access the web? Yes A Radio button, one-up vertical Multi y Skip Logic Group Mobile Usage





No








ACQWro0007087 A What NASA information would you/do you use your mobile device for? View NASA Top Stories
Checkbox, one-up vertical Multi y Skip Logic Group Mobile for NASA data





Watch NASA videos












Look for NASA images












Look for NASA news












Find out information about NASA missions












Visit NASA on Facebook












Follow NASA Twitter updates












Other, please specify B











I would not interact with NASA via my mobile device









ACQWro0007088 B Please tell us what other NASA information you would/do use your mobile device for.

Text field, <100 char
N Skip Logic Group Other Mobile



EDO09327
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from NASA on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09328
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from NASA on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09329
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from NASA on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09330
Are there any sources not mentioned on the list that drove you to nasa.gov?

Text area, no char limit
N
Other Social Media Not Listed



235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency of Visit






More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group Describes






Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify: A








653 A Other Best Describes

Text field, <100 char Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24




Age






25-45












46-65












65 or above









EDO0290
If you could change one thing about the NASA.gov site, what one improvement would you suggest?

Text area, no char limit
N
Improvement




Sheet 4: Custom Qsts (2-13-12)

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 6/8/2011 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



EDO09325
What is your primary reason for visiting nasa.gov today? News and Features
Radio button, one-up vertical S Y Randomize Reason For Visit





Missions



OPS Group






Multimedia












Images












Shuttle and Space Station












Earth












Aeronautics












Universe












Solar System












Other
A

Anchor Answer Choice




EDO09326 A Other reason for visiting the site

Text field, <100 char
N
Other Reason for Visit



ACQWro0007085
Which, if any, of the top navigation drop down menus did you use today? (check all that apply) News
Checkbox, one-up vertical Multi Y
Top Navigation





Missions











Multimedia












Connect












About NASA












Not Sure












None of the Above









ACQWro0007069
Which, if any, of the following sections did you visit today? (check all that apply) For Public
Checkbox, one-up vertical Multi Y
Navigation by Role





For Educators










For Students











For Policymakers











For Employees












MyNASA












Not Sure












None of the Above









ACQWro0007070
If you visited the NASA.gov homepage today, did you choose any of the topic icons (e.g. Shuttle & Station, Solar System, Beyond Earth, etc) located on the right of page? Yes
Radio button, one-up vertical Single Y
Homepage Image Icons





No










Not sure











I did not visit the NASA.gov homepage today









EDO02587
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical S Y
Nav Experience





Could not navigate back to previous information











Would often feel lost, not know where I was












Links did not take me where I expected












Links/labels are difficult to understand












Too many links or navigational choices












Had technical difficulties (e.g. broken link)












Other









ACQWro0007071
Did you use the NASA.gov search feature during your visit today? Yes A, B Drop down, select one Single Y Skip Logic Group Search Usage





No











Don't recall









AAG00041 A Please tell us what you typed into the NASA search box today.

Text area, no char limit Single N Skip Logic Group Search Terms



EDO02588 B Please tell us about your experience with the search tool. I had no difficulty using the search feature on this site
Radio button, one-up vertical Single N Skip Logic Group Search Experience





Too many results were returned












Too few results were returned












Returned no results/received an error message












Results were not related to what I was looking for












Other









RJO00121
Were you able to find what you were looking for? I found the information, and it was VERY USEFUL
Radio button, one-up vertical Single Y
Found Info






I found the information, but it was HARD TO UNDERSTAND












I found the information, but it was TOO MUCH INFORMATION to be useful












I found information related to what I was seeking, but it was NOT ENOUGH INFORMATION to be useful












I was NOT able to find the information that I was looking for












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N
Information Seeking



AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Checkbox, one-up vertical Multi Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting











AKR4316A10 Other, please specify: A











None









AKR4317 A Other _online tools to follow NASA programs

Text field, <100 char Single N OPS Group Other_Follow NASA Tools



ACQWro0007086
Do you currently use a mobile device to access the web? Yes A Radio button, one-up vertical Multi y Skip Logic Group Mobile Usage





No








ACQWro0007087 A What NASA information would you/do you use your mobile device for? View NASA Top Stories
Checkbox, one-up vertical Multi y Skip Logic Group Mobile for NASA data





Watch NASA videos












Look for NASA images












Look for NASA news












Find out information about NASA missions












Visit NASA on Facebook












Follow NASA Twitter updates












Other, please specify B











I would not interact with NASA via my mobile device









ACQWro0007088 B Please tell us what other NASA information you would/do use your mobile device for.

Text field, <100 char
N Skip Logic Group Other Mobile



EDO09327
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company --> NASA on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09328
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company --> NASA on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09329
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company --> NASA on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09330
Are there any sources not mentioned on the list that drove you to nasa.gov?

Text area, no char limit
N
Other Social Media Not Listed



235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency of Visit






More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group Describes






Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify: A








653 A Other Best Describes

Text field, <100 char Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24




Age






25-45












46-65












65 or above









EDO0290
If you could change one thing about the NASA.gov site, what one improvement would you suggest?

Text area, no char limit
N
Improvement




Sheet 5: Custom Qsts (8-24-11)

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 6/8/2011 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



EDO09325
What is your primary reason for visiting nasa.gov today? News and Features
Radio button, one-up vertical S Y Randomize Reason For Visit





Missions



OPS Group






Multimedia












Images












Shuttle and Space Station












Earth












Aeronautics












Universe












Solar System












Other
A

Anchor Answer Choice




EDO09326 A Other reason for visiting the site

Text field, <100 char
N
Other Reason for Visit



654
How do you usually find what you are looking for on the NASA.gov? Top Navigation menus
Checkbox, one-up vertical Multi Y OPS Group Search Method





Featured links on pages











Image icons on the top right of home page












Left column navigation menu












Advanced search page












Search box (type in words)












Most Viewed links












Top Rated links












Other, please specify: A








RJO00118 A Other navigation methods.

Text field, <100 char Single N OPS Group Pther Search Methods





Which, if any, of the top navigation drop down menus did you use today? (check all that apply) News
Checkbox, one-up vertical Multi Y
Top Navigation





Missions











Multimedia












Connect












About NASA












None of the Above












Not Sure











Which, if any, of the following sections did you visit today? (check all that apply) For Public
Checkbox, one-up vertical Multi Y
Navigation by Role





For Educators










For Students











For Policymakers











For Employees












MyNASA












None of the Above












Not Sure











If you visited the NASA.gov homepage today, did you choose any of the topic icons (e.g. Shuttle & Station, Solar System, Beyond Earth, etc) located on the right of page? Yes
Radio button, one-up vertical Single Y
Homepage Image Icons





No










Not sure











I did not visit the NASA.gov homepage today









EDO02587
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical S Y
Nav Experience





Could not navigate back to previous information











Would often feel lost, not know where I was












Links did not take me where I expected












Links/labels are difficult to understand












Too many links or navigational choices












Had technical difficulties (e.g. broken link)












Other











Did you use the NASA.gov search feature during your visit today? Yes A, B Drop down, select one Single Y Skip Logic Group Search Usage





No











Don't recall









AAG00041 A If you searched on NASA.gov today, what search terms did you use? --> Please tell us what you typed into the NASA search box today.

Text area, no char limit Single N Skip Logic Group Search Terms



EDO02588 B If you used the search box, please describe your experience: --> Please tell us about your experience with the search tool. I did not use the search tool today
Radio button, one-up vertical Single N Skip Logic Group Search Experience





I had no difficulty using the search feature on this site












Too many results were returned











Too few results were returned











Returned no results/received an error message











Results were not related to what I was looking for











Could not sort the results












Could not refine the results












Other









RJO00121
Were you able to find what you were looking for? I found the information, and it was VERY USEFUL
Radio button, one-up vertical Single Y
Found Info






I found the information, but it was HARD TO UNDERSTAND












I found the information, but it was TOO MUCH INFORMATION to be useful












I found information related to what I was seeking, but it was NOT ENOUGH INFORMATION to be useful












I was NOT able to find the information that I was looking for












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N
Information Seeking



AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Checkbox, one-up vertical Multi Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












None












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text field, <100 char Single N OPS Group Other_Follow NASA Tools





Do you currently use a mobile device to access the web? Yes A Checkbox, one-up vertical Multi y Skip Logic Group Mobile Usage





No









A What NASA information would you/do you use your mobile device for? View NASA Top Stories
Checkbox, one-up vertical Multi y Skip Logic Group Mobile for NASA data





Watch NASA videos












Look for NASA images












Look for NASA news












Find out information about NASA missions












Visit NASA on Facebook












Follow NASA Twitter updates












I would not interact with NASA via my mobile device












Other, please specify B









B Please tell us what other NASA information you would/do use your mobile device for.

Text field, <100 char
N Skip Logic Group Other Mobile



EDO02590
What information already found on NASA would you find most useful to have on your mobile device? Images
Checkbox, one-up vertical Multi y OPS Group Mobile Info Preference






Multimedia












News and Features












Missions












I would not use a mobile device to find information on NASA












Other: Please specify A








EDO02591 A Other info to have on mobile device

Text field, <100 char
N OPS Group Other info for mobile devie



EDO09327
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09328
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09329
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09330
Are there any sources not mentioned on the list that drove you to nasa.gov?

Text area, no char limit
N
Other Social Media Not Listed



235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency of Visit






More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group Describes






Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify: A








653 A Other Best Describes

Text field, <100 char Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24




Age






25-45












46-65












65 or above









EDO0290
If you could change one thing about the NASA.gov site, what one improvement would you suggest?

Text area, no char limit
N
Improvement




Sheet 6: Custom Qsts 3-25-11

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 4/27/2009 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



EDO09325
What is your primary reason for visiting nasa.gov today? News and Features
Radio button, one-up vertical S Y Randomize Reason For Visit






Missions



OPS Group







Multimedia












Images












Shuttle and Space Station












Earth












Aeronautics












Universe












Solar System












Other
A

Anchor Answer Choice




EDO09326 A Other reason for visiting the site

Text field, <100 char
N
Other Reason for Visit



654
How do you usually find what you are looking for on the NASA.gov? Top Navigation menus
Checkbox, one-up vertical Multi Y OPS Group Search Method






Featured links on pages












Image icons on the top right of home page












Left column navigation menu












Advanced search page












Search box (type in words)












Most Viewed links












Top Rated links












Other, please specify: A








RJO00118 A Other navigation methods.

Text field, <100 char Single N OPS Group Pther Search Methods



EDO02587
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical S Y
Nav Experience






Could not navigate back to previous information












Would often feel lost, not know where I was












Links did not take me where I expected












Links/labels are difficult to understand












Too many links or navigational choices












Had technical difficulties (e.g. broken link)












Other









AAG00041
If you searched on NASA.gov today, what search terms did you use?

Text area, no char limit Single N
Search Terms



EDO02588
If you used the search box, please describe your experience: I did not use the search tool today
Radio button, one-up vertical Single N
Search Experience






I had no difficulty using the search feature on this site












Too many results












To few results












Results were not related to what I was looking for












Could not sort the results












Could not refine the results












Returned no results/received an error message












Other









RJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Radio button, one-up vertical Single Y
Found Info






Yes, but it was HARD TO UNDERSTAND












Yes, but it was TOO MUCH INFORMATION












Yes, but it was NOT ENOUGH INFORMATION












No












Not yet












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N
Information Seeking



AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Checkbox, one-up vertical Multi Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text field, <100 char Single N OPS Group Other_Follow NASA Tools



EDO02589
If NASA were to offer mobile content, which would you prefer? Mobile site (example - m.XXX.gov)
Radio button, one-up vertical s Y
Mobile Preference






Downloadable Application (example – iPhone application, Android Application, Blackberry Application)












Not Sure












I am not interested in accessing mobile content












Other









EDO02590
What information already found on NASA would you find most useful to have on your mobile device? Images
Checkbox, one-up vertical Multi y OPS Group Mobile Info Preference






Multimedia












News and Features












Missions












I would not use a mobile device to find information on NASA












Other: Please specify A








EDO02591 A Other info to have on mobile device

Text field, <100 char
N OPS Group Other info for mobile devie



EDO09327
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09328
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09329
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09330
Are there any sources not mentioned on the list that drove you to nasa.gov?

Text area, no char limit
N
Other Social Media Not Listed



235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency of Visit






More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group Describes






Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify: A








653 A Other Best Describes

Text field, <100 char Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24




Age






25-45












46-65












65 or above









EDO0290
If you could change one thing about the NASA.gov site, what one improvement would you suggest?

Text area, no char limit
N
Improvement




Sheet 7: Custom Qsts (2-24-11)

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 4/27/2009 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



EDO09325
What is your primary reason for visiting nasa.gov today? News and Features
Radio button, one-up vertical S Y Randomize Reason For Visit






Missions



OPS Group







Multimedia












Images












Shuttle and Space Station












Earth












Aeronautics












Universe












Solar System












Other
A

Anchor Answer Choice




EDO09326 A Other reason for visiting the site

Text field, <100 char
N
Other Reason for Visit



654
How do you usually find what you are looking for on the NASA.gov? Top Navigation menus
Radio button, one-up vertical Single Y OPS Group Search Method






Featured links on pages












Image icons on the top right of home page












Left column navigation menu












Advanced search page












Search box (type in words)












Most Viewed links












Top Rated links












Other, please specify: A








RJO00118 A Other navigation methods.

Text field, <100 char Single N OPS Group Pther Search Methods



EDO02587
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical S Y
Nav Experience






Could not navigate back to previous information












Would often feel lost, not know where I was












Links did not take me where I expected












Links/labels are difficult to understand












Too many links or navigational choices












Had technical difficulties (e.g. broken link)












Other









AAG00041
If you searched on NASA.gov today, what search terms did you use?

Text area, no char limit Single N
Search Terms



EDO02588
If you used the search box, please describe your experience: I had no difficulty using the search feature on this site
Radio button, one-up vertical Single N
Search Experience






Too many results












To few results












Results were not related to what I was looking for












Could not sort the results












Could not refine the results












Returned no results/received an error message












Other









RJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Radio button, one-up vertical Single Y
Found Info






Yes, but it was HARD TO UNDERSTAND












Yes, but it was TOO MUCH INFORMATION












Yes, but it was NOT ENOUGH INFORMATION












No












Not yet












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N
Information Seeking



AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Radio button, one-up vertical Single Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text field, <100 char Single N OPS Group Other_Follow NASA Tools



EDO02589
If NASA were to offer mobile content, which would you prefer? Mobile site (example - m.XXX.gov)
Radio button, one-up vertical s Y
Mobile Preference






Downloadable Application (example – iPhone application, Android Application, Blackberry Application)












Not Sure












I am not interested in accessing mobile content












Other









EDO02590
What information already found on NASA would you find most useful to have on your mobile device? Images
Radio button, one-up vertical s y OPS Group Mobile Info Preference






Multimedia












News and Features












Missions












I would not use a mobile device to find information on NASA












Other: Please specify A








EDO02591 A Other info to have on mobile device

Text field, <100 char
N OPS Group Other info for mobile devie



EDO09327
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09328
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09329
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09330
Are there any sources not mentioned on the list that drove you to nasa.gov?

Text area, no char limit
N
Other Social Media Not Listed



235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency of Visit






More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group Describes






Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify: A








653 A Other Best Describes

Text field, <100 char Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24




Age






25-45












46-65












65 or above









EDO0290
If you could change one thing about the NASA.gov site, what one improvement would you suggest?

Text area, no char limit
N
Improvement




Sheet 8: Custom Qsts 1-25-11

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 4/27/2009 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



EDO09325
What is your primary reason for visiting nasa.gov today? News and Features
Radio button, one-up vertical S Y Randomize Reason For Visit






Missions



OPS Group







Multimedia












Images












Shuttle and Space Station












Earth












Aeronautics












Universe












Solar System












Other
A

Anchor Answer Choice




EDO09326 A Other reason for visiting the site

Text field, <100 char
N
Other Reason for Visit



654
How do you usually find what you are looking for on the NASA.gov? Top Navigation menus
Radio button, one-up vertical Single Y OPS Group Search Method






Featured links on pages












Image icons on the top right of home page












Left column navigation menu












Advanced search page












Search box (type in words)












Most Viewed links












Top Rated links












Other, please specify: A








RJO00118 A Other navigation methods.

Text field, <100 char Single N OPS Group Pther Search Methods



EDO02587
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical S Y
Nav Experience






Could not navigate back to previous information












Would often feel lost, not know where I was












Links did not take me where I expected












Links/labels are difficult to understand












Too many links or navigational choices












Had technical difficulties (e.g. broken link)












Other









AAG00041
If you searched on NASA.gov today, what search terms did you use?

Text area, no char limit Single N
Search Terms



EDO02588
If you used the search box, please describe your experience: I had no difficulty using the search feature on this site
Radio button, one-up vertical Single N
Search Experience






Too many results












To few results












Results were not related to what I was looking for












Could not sort the results












Could not refine the results












Returned no results/received an error message












Other









RJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Radio button, one-up vertical Single Y
Found Info






Yes, but it was HARD TO UNDERSTAND












Yes, but it was TOO MUCH INFORMATION












Yes, but it was NOT ENOUGH INFORMATION












No












Not yet












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N
Information Seeking



AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Radio button, one-up vertical Single Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text field, <100 char Single N OPS Group Other_Follow NASA Tools



EDO02589
If NASA were to offer mobile content, which would you prefer? Mobile site (example - m.XXX.gov)
Radio button, one-up vertical s Y
Mobile Preference






Downloadable Application (example – iPhone application, Android Application, Blackberry Application)












Not Sure












I am not interested in accessing mobile content












Other









EDO02590
What information already found on NASA would you find most useful to have on your mobile device? Images
Radio button, one-up vertical s y OPS Group Mobile Info Preference






Multimedia












News and Features












Missions












I would not use a mobile device to find information on NASA












Other: Please specify A








EDO02591 A Other info to have on mobile device

Text field, <100 char
N OPS Group Other info for mobile devie



CMB041
Access Images/Pictures 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Image






2












3












4












5=Always












Don't Know









CMB042
NASA Television 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq TV






2












3












4












5=Always












Don't Know









CMB043
NASA Calendar 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Calendar






2












3












4












5=Always












Don't Know









CMB044
Video Features 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Video






2












3












4












5=Always












Don't Know









CMB045
Interactive Features 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Interactive






2












3












4












5=Always












Don't Know









CMB046
Reading feature stories or news updates 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Feat News






2












3












4












5=Always












Don't Know









CMB047
Podcasts 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Podcast






2












3












4












5=Always












Don't Know









CMB048
Bookmark or tag pages 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Bookmark






2












3












4












5=Always












Don't Know









CMB049
In Social Networks (such as Facebook, MySpace) 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Social Network






2












3












4












5=Always












Don't Know









CMB050
By adding comments, ratings, or reviews 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Rate_Review






2












3












4












5=Always












Don't Know









CMB051
Reading blogs 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Read Blog






2












3












4












5=Always












Don't Know









CMB052
Subscribing to RSS feeds 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Subscribe






2












3












4












5=Always












Don't Know









CMB053
Email updates 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq E-mail






2












3












4












5=Always












Don't Know









CMB054
MyNASA 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq MyNASA






2












3












4












5=Always












Don't Know









EDO09327
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09328
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09329
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3






Video I saw on YouTube












Internet blogs or discussion forums



Adjust Template/Style Sheet







Advertising on social networks (Facebook, MySpace, Twitter)



Randomize







Message directly from the company on a social network












Mobile phone text messages or alerts












Instant Message from a friend or colleague












Familiarity with site/organization












E-mail update(s) from NASA












Search engine results












Word of mouth recommendation from someone I know












TV, radio, newspaper, or magazine report on NASA












Non-NASA website












"@NASA" Twitter account (www.twitter.com/nasa)












NASA Facebook account (www.facebook.com/nasa)












Don't know



Anchor Answer Choice







Other



Anchor Answer Choice




EDO09330
Are their any sources not mentioned on the list that drove you to nasa.gov?

Text area, no char limit
N
Other Social Media Not Listed



235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency of Visit






More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group Describes






Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify: A








653 A Other Best Describes

Text field, <100 char Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24




Age






25-45












46-65












65 or above









EDO0290
If you could change one thing about the NASA.gov site, what one improvement would you suggest?

Text area, no char limit
N
Improvement




Sheet 9: Custom Qsts (7-13-10)

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 4/27/2009 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



654
How do you usually find what you are looking for on the NASA.gov? Top Navigation menus
Radio button, one-up vertical Single Y OPS Group







Featured links on pages












Image icons on the top right of home page












Left column navigation menu












Advanced search page












Search box (type in words)












Most Viewed links












Top Rated links












Other, please specify: A








RJO00118 A Other navigation methods.

Text field, <100 char Single N OPS Group




EDO02587
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical S Y
Nav Experience






Could not navigate back to previous information












Would often feel lost, not know where I was












Links did not take me where I expected












Links/labels are difficult to understand












Too many links or navigational choices












Had technical difficulties (e.g. broken link)












Other









AAG00041
If you searched on NASA.gov today, what search terms did you use?

Text area, no char limit Single N





EDO02588
If you used the search box, please describe your experience: I had no difficulty using the search feature on this site
Radio button, one-up vertical Single N
Search Experience






Too many results












To few results












Results were not related to what I was looking for












Could not sort the results












Could not refine the results












Returned no results/received an error message












Other









RJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Radio button, one-up vertical Single Y








Yes, but it was HARD TO UNDERSTAND












Yes, but it was TOO MUCH INFORMATION












Yes, but it was NOT ENOUGH INFORMATION












No












Not yet












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N





AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Radio button, one-up vertical Single Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text field, <100 char Single N OPS Group Other_Follow NASA Tools



EDO02589
If NASA were to offer mobile content, which would you prefer? Mobile site (example - m.XXX.gov)
Radio button, one-up vertical s Y
Mobile Preference






Downloadable Application (example – iPhone application, Android Application, Blackberry Application)












Not Sure












I am not interested in accessing mobile content












Other









EDO02590
What information already found on NASA would you find most useful to have on your mobile device? Images
Radio button, one-up vertical s y OPS Group Mobile Info Preference






Multimedia












News and Features












Missions












I would not use a mobile device to find information on NASA












Other: Please specify A








EDO02591 A Other info to have on mobile device

Text field, <100 char
N OPS Group Other info for mobile devie



CMB041
Access Images/Pictures 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Image






2












3












4












5=Always












Don't Know









CMB042
NASA Television 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq TV






2












3












4












5=Always












Don't Know









CMB043
NASA Calendar 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Calendar






2












3












4












5=Always












Don't Know









CMB044
Video Features 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Video






2












3












4












5=Always












Don't Know









CMB045
Interactive Features 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Interactive






2












3












4












5=Always












Don't Know









CMB046
Reading feature stories or news updates 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Feat News






2












3












4












5=Always












Don't Know









CMB047
Podcasts 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Podcast






2












3












4












5=Always












Don't Know









CMB048
Bookmark or tag pages 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Bookmark






2












3












4












5=Always












Don't Know









CMB049
In Social Networks (such as Facebook, MySpace) 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Social Network






2












3












4












5=Always












Don't Know









CMB050
By adding comments, ratings, or reviews 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Rate_Review






2












3












4












5=Always












Don't Know









CMB051
Reading blogs 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Read Blog






2












3












4












5=Always












Don't Know









CMB052
Subscribing to RSS feeds 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Subscribe






2












3












4












5=Always












Don't Know









CMB053
Email updates 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq E-mail






2












3












4












5=Always












Don't Know









CMB054
MyNASA 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq MyNASA






2












3












4












5=Always












Don't Know









235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency of Visit






More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group Describes






Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify: A








653 A Other Best Describes

Text field, <100 char Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24












25-45












46-65












65 or above









EDO0290
If you could change one thing about the NASA.gov site, what one improvement would you suggest?

Text area, no char limit
N
Improvement




Sheet 10: Custom Qsts (5-17-10)

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 4/27/2009 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



AAG00038
How do you plan on using the information you find on this site today? Tell others about it
Radio button, one-up vertical Single Y OPS Group







Will use for homework or school project












Will use as teaching resource












Use information for my job












Search for further information from another source












Nothing specific, just browsing












Will use info for a project or presentation












Improve my understanding of space program












Follow the current missions












Support new or current research projects












Other, please specify:









AAG00039
Other uses with information found on this site today.

Text area, no char limit Single N OPS Group




654
How do you usually find what you are looking for on the NASA.gov? Top Navigation menus
Radio button, one-up vertical Single Y OPS Group







Featured links on pages












Image icons on the top right of home page












Left column navigation menu












Advanced search page












Search box (type in words)












Most Viewed links












Top Rated links












Other, please specify: A








RJO00118 A Other navigation methods.

Text field, <100 char Single N OPS Group




EDO02587
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical S Y
Nav Experience






Could not navigate back to previous information












Would often feel lost, not know where I was












Links did not take me where I expected












Links/labels are difficult to understand












Too many links or navigational choices












Had technical difficulties (e.g. broken link)












Other









AAG00041
If you searched on NASA.gov today, what search terms did you use?

Text area, no char limit Single N





EDO02588
If you used the search box, please describe your experience: I had no difficulty using the search feature on this site
Radio button, one-up vertical Single N
Search Experience






Too many results












To few results












Results were not related to what I was looking for












Could not sort the results












Could not refine the results












Returned no results/received an error message












Other









RJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Radio button, one-up vertical Single Y








Yes, but it was HARD TO UNDERSTAND












Yes, but it was TOO MUCH INFORMATION












Yes, but it was NOT ENOUGH INFORMATION












No












Not yet












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N





AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Radio button, one-up vertical Single Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text field, <100 char Single N OPS Group Other_Follow NASA Tools



EDO02589
If NASA were to offer mobile content, which would you prefer? Mobile site (example - m.XXX.gov)
Radio button, one-up vertical s Y
Mobile Preference






Downloadable Application (example – iPhone application, Android Application, Blackberry Application)












Other









EDO02590
What information already found on NASA would you find most useful to have on your mobile device? Images
Radio button, one-up vertical s y OPS Group Mobile Info Preference






Multimedia












News and Features












Missions












I would not use a mobile device to find information on NASA












Other: Please specify A








EDO02591 A Other info to have on mobile device

Text field, <100 char
N OPS Group Other info for mobile devie



CMB041
Access Images/Pictures 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Image






2












3












4












5=Always












Don't Know









CMB042
NASA Television 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq TV






2












3












4












5=Always












Don't Know









CMB043
NASA Calendar 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Calendar






2












3












4












5=Always












Don't Know









CMB044
Video Features 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Video






2












3












4












5=Always












Don't Know









CMB045
Interactive Features 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Interactive






2












3












4












5=Always












Don't Know









CMB046
Reading feature stories or news updates 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Feat News






2












3












4












5=Always












Don't Know









CMB047
Podcasts 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Podcast






2












3












4












5=Always












Don't Know









CMB048
Bookmark or tag pages 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Bookmark






2












3












4












5=Always












Don't Know









CMB049
In Social Networks (such as Facebook, MySpace) 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Social Network






2












3












4












5=Always












Don't Know









CMB050
By adding comments, ratings, or reviews 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Rate_Review






2












3












4












5=Always












Don't Know









CMB051
Reading blogs 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Read Blog






2












3












4












5=Always












Don't Know









CMB052
Subscribing to RSS feeds 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Subscribe






2












3












4












5=Always












Don't Know









CMB053
Email updates 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq E-mail






2












3












4












5=Always












Don't Know









CMB054
MyNASA 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq MyNASA






2












3












4












5=Always












Don't Know









235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Frequency of Visit






More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group Describes






Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify: A








653 A Other Best Describes

Text field, <100 char Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24












25-45












46-65












65 or above









EDO0290
If you could change one thing about the NASA.gov site, what one improvement would you suggest?

Text area, no char limit
N
Improvement




Sheet 11: Custom Qsts 3-17-10

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 4/27/2009 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



AAG00038
How do you plan on using the information you find on this site today? Tell others about it
Radio button, one-up vertical Single Y OPS Group







Will use for homework or school project












Will use as teaching resource












Use information for my job












Search for further information from another source












Nothing specific, just browsing












Will use info for a project or presentation












Improve my understanding of space program












Follow the current missions












Support new or current research projects












Other, please specify:









AAG00039
Other uses with information found on this site today.

Text area, no char limit Single N OPS Group




654
How do you usually find what you are looking for on the NASA.gov? Top Navigation menus
Radio button, one-up vertical Single Y OPS Group







Featured links on pages












Image icons on the top right of home page












Left column navigation menu












Advanced search page












Search box (type in words)












Tag cloud












Most Viewed links












Top Rated links












Other, please specify:









RJO00118
Other navigation methods.

Text area, no char limit Single N OPS Group




AAG00041
If you searched on NASA.gov today, what search terms did you use?

Text area, no char limit Single N





RJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Radio button, one-up vertical Single Y








Yes, but it was HARD TO UNDERSTAND












Yes, but it was TOO MUCH INFORMATION












Yes, but it was NOT ENOUGH INFORMATION












No












Not yet












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N





AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Radio button, one-up vertical Single Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text area, no char limit Single N OPS Group Other_Follow NASA Tools





Please rate how often you use the following features of the nasa.gov website (1=Never,5=Always):

Radio button, scale, has don't know S Y Matrix Group




CMB041
Access Images/Pictures 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Image






2












3












4












5=Always












Don't Know









CMB042
NASA Television 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq TV






2












3












4












5=Always












Don't Know









CMB043
NASA Calendar 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Calendar






2












3












4












5=Always












Don't Know









CMB044
Video Features 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Video






2












3












4












5=Always












Don't Know









CMB045
Interactive Features 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Interactive






2












3












4












5=Always












Don't Know









CMB046
Reading feature stories or news updates 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Feat News






2












3












4












5=Always












Don't Know









CMB047
Podcasts 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Podcast






2












3












4












5=Always












Don't Know









CMB048
Bookmark or tag pages 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Bookmark






2












3












4












5=Always












Don't Know









CMB049
In Social Networks (such as Facebook, MySpace) 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Social Network






2












3












4












5=Always












Don't Know









CMB050
By adding comments, ratings, or reviews 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Rate_Review






2












3












4












5=Always












Don't Know









CMB051
Reading blogs 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Read Blog






2












3












4












5=Always












Don't Know









CMB052
Subscribing to RSS feeds 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Subscribe






2












3












4












5=Always












Don't Know









CMB053
Email updates 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq E-mail






2












3












4












5=Always












Don't Know









CMB054
MyNASA 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq MyNASA






2












3












4












5=Always












Don't Know









235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y








More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group







Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify: A








653 A Other Best Describes

Text area, no char limit Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24












25-45












46-65












65 or above











If you could change one thing about the NASA.gov site, what one improvement would you suggest?

Text area, no char limit
N






Sheet 12: Custom Qsts

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 4/27/2009 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



AAG00038
How do you plan on using the information you find on this site today? Tell others about it
Radio button, one-up vertical Single Y OPS Group







Will use for homework or school project












Will use as teaching resource












Use information for my job












Search for further information from another source












Nothing specific, just browsing












Will use info for a project or presentation












Improve my understanding of space program












Follow the current missions












Support new or current research projects












Other, please specify:









AAG00039
Other uses with information found on this site today.

Text area, no char limit Single N OPS Group




654
How do you usually find what you are looking for on the NASA.gov? Top Navigation menus
Radio button, one-up vertical Single Y OPS Group







Featured links on pages












Image icons on the top right of home page












Left column navigation menu












Advanced search page












Search box (type in words)












Tag cloud












Other, please specify:









RJO00118
Other navigation methods.

Text area, no char limit Single N OPS Group




AAG00041
If you searched on NASA.gov today, what search terms did you use?

Text area, no char limit Single N





RJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Radio button, one-up vertical Single Y








Yes, but it was HARD TO UNDERSTAND












Yes, but it was TOO MUCH INFORMATION












Yes, but it was NOT ENOUGH INFORMATION












No












Not yet












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N





AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Radio button, one-up vertical Single Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text area, no char limit Single N OPS Group Other_Follow NASA Tools





Please rate how often you use the following features of the nasa.gov website (1=Never,5=Always):

Radio button, scale, has don't know S Y Matrix Group




CMB041
Access Images/Pictures 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Image






2












3












4












5=Always












Don't Know









CMB042
NASA Television 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq TV






2












3












4












5=Always












Don't Know









CMB043
NASA Calendar 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Calendar






2












3












4












5=Always












Don't Know









CMB044
Video Features 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Video






2












3












4












5=Always












Don't Know









CMB045
Interactive Features 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Interactive






2












3












4












5=Always












Don't Know









CMB046
Reading feature stories or news updates 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Feat News






2












3












4












5=Always












Don't Know









CMB047
Podcasts 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Podcast






2












3












4












5=Always












Don't Know









CMB048
Bookmark or tag pages 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Bookmark






2












3












4












5=Always












Don't Know









CMB049
In Social Networks (such as Facebook, MySpace) 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Social Network






2












3












4












5=Always












Don't Know









CMB050
By adding comments, ratings, or reviews 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Rate_Review






2












3












4












5=Always












Don't Know









CMB051
Reading blogs 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Read Blog






2












3












4












5=Always












Don't Know









CMB052
Subscribing to RSS feeds 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq Subscribe






2












3












4












5=Always












Don't Know









CMB053
Email updates 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq E-mail






2












3












4












5=Always












Don't Know









CMB054
MyNASA 1=Never
Radio button, scale, has don't know S Y Matrix Group Freq MyNASA






2












3












4












5=Always












Don't Know









235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y








More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group







Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify: A








653 A Other Best Describes

Text area, no char limit Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24












25-45












46-65












65 or above











If you could change one thing about the NASA.gov site, what one improvement would you suggest?

Text area, no char limit
N






Sheet 13: Current Custom Qsts 11-12-09

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 4/27/2009 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



AAG00038
How do you plan on using the information you find on this site today? Tell others about it
Radio button, one-up vertical Single Y OPS Group







Will use for homework or school project












Will use as teaching resource












Use information for my job












Search for further information from another source












Nothing specific, just browsing












Will use info for a project or presentation












Improve my understanding of space program












Follow the current missions












Support new or current research projects












Other, please specify:









AAG00039
Other uses with information found on this site today.

Text area, no char limit Single N OPS Group




654
How do you usually find what you are looking for on the NASA.gov? Top Navigation menus
Radio button, one-up vertical Single Y OPS Group







Featured links on pages












Image icons on the top right of home page












Left column navigation menu












Advanced search page












Search box (type in words)












Tag cloud












Other, please specify:









RJO00118
Other navigation methods.

Text area, no char limit Single N OPS Group




AAG00041
If you searched on NASA.gov today, what search terms did you use?

Text area, no char limit Single N





RJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Radio button, one-up vertical Single Y








Yes, but it was HARD TO UNDERSTAND












Yes, but it was TOO MUCH INFORMATION












Yes, but it was NOT ENOUGH INFORMATION












No












Not yet












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N





AKR4314
What online tools do you find most useful for keeping up with the news? Follow Twitter feeds
Radio button, one-up vertical Single Y OPS Group Online News Tools



(AKR4314G1)

Participate in Facebook online community












Participate in Myspaceonline community












Watch video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4315 A Other _online tools to keep up with news

Text area, no char limit Single N OPS Group Other_Tools to Keep Up with News



AKR4316
In addition to visiting nasa.gov, what other online services or websites do you use to learn about NASA: Follow NASA Twitter feeds
Radio button, one-up vertical Single Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text area, no char limit Single N OPS Group Other_Follow NASA Tools





Please rate how often you use the following features of the nasa.gov website (1=Never,5=Always):

Radio button, scale, has don't know S Y Matrix Group






Access Images/Pictures 1=Never












2
Radio button, scale, has don't know S Y Matrix Group







3
Radio button, scale, has don't know S Y Matrix Group







4
Radio button, scale, has don't know S Y Matrix Group







5=Always
Radio button, scale, has don't know S Y Matrix Group







Don't Know











NASA Television 1=Never
Radio button, scale, has don't know S Y Matrix Group







2
Radio button, scale, has don't know S Y Matrix Group







3
Radio button, scale, has don't know S Y Matrix Group







4












5=Always












Don't Know











NASA Calendar 1=Never












2












3












4












5=Always












Don't Know











Video Features 1=Never












2












3












4












5=Always












Don't Know











Interactive Features 1=Never












2












3












4












5=Always












Don't Know











Reading feature stories or news updates 1=Never












2












3












4












5=Always












Don't Know











Podcasts 1=Never












2












3












4












5=Always












Don't Know











Bookmark or tag pages 1=Never












2












3












4












5=Always












Don't Know











In Social Networks (such as Facebook, MySpace) 1=Never












2












3












4












5=Always












Don't Know











By adding comments, ratings, or reviews 1=Never












2












3












4












5=Always












Don't Know











Reading blogs 1=Never












2












3












4












5=Always












Don't Know











Subscribing to RSS feeds 1=Never












2












3












4












5=Always












Don't Know











Email updates 1=Never












2












3












4












5=Always












Don't Know











MyNASA 1=Never












2












3












4












5=Always












Don't Know









235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y








More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group







Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify: A








653 A Other Best Describes

Text area, no char limit Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24












25-45












46-65












65 or above









AED07604
Please rate how thoroughly this website discloses information about what this agency is doing. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07605
Please rate how quickly agency information is made available on this website. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07606
Please rate how well information about what this agency is doing can be accessed by the public on this website. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07607
Please rate how well this website provides opportunities for you to participate in policymaking. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07608
Please rate how well this website encourages you to share your ideas and knowledge with this agency. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07609
Please rate how well this website solicits public input on important issues this agency addresses. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07610
Based on information you have seen on this website, please rate how well this agency collaborates with other parts of the government. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07611
Based on information you have seen on this website, please rate how well this agency collaborates with the private sector. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07612
Please rate how well this website provides tools that facilitate interactive discussions with the public. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07613
Please rate your level of trust in this agency. 1-=Not at all Trustworthy
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Trustworthy









AED07614
Please rate your likelihood to express your thoughts or ideas to this agency in the next 90 days. 1=Very Unlikely
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Likely









AED07615
Please rate your likelihood to participate in a discussion with this agency online using chat, wikis, discussion boards, or blogs in the next 90 days. 1=Very Unlikely
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Likely










Sheet 14: Custom Qsts 9-24-09

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 4/27/2009 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



AAG00038
How do you plan on using the information you find on this site today? Tell others about it
Radio button, one-up vertical Single Y OPS Group







Will use for homework or school project












Will use as educational resource












Use information for my job












Search for further information from another source












Nothing specific, just browsing












Will use info for a project or presentation












Improve my understanding of space program












Follow the current missions












Support new or current research projects












Other, please specify:









AAG00039
Other uses with information found on this site today.

Text area, no char limit Single N OPS Group




654
What is the primary navigation method you are using to locate the information you are looking for? Top Navigation bars
Radio button, one-up vertical Single Y OPS Group







Featured links on pages












Image icons on the right












Simple search












Advanced search












Search box












Popular content words on right












Other, please sepcify:









RJO00118
Other navigation methods.

Text area, no char limit Single N OPS Group




AAG00041
If you searched on NASA.gov today, what search terms did you use?

Text area, no char limit Single N





RJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Radio button, one-up vertical Single Y








Yes, but it was HARD TO UNDERSTAND












Yes, but it was TOO MUCH INFORMATION












Yes, but it was NOT ENOUGH INFORMATION












No












Not yet












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N





AKR4314
What online tools do you find most useful for keeping up with the news? Follow Twitter feeds
Radio button, one-up vertical Single Y OPS Group Online News Tools



(AKR4314G1)

Participate in Facebook online community












Participate in Myspaceonline community












Watch video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4315 A Other _online tools to keep up with news

Text area, no char limit Single N OPS Group Other_Tools to Keep Up with News



AKR4316
In addition to visiting nasa.gov, how else do you use the Internet to follow NASA programs: Follow NASA Twitter feeds
Radio button, one-up vertical Single Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text area, no char limit Single N OPS Group Other_Follow NASA Tools



235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y








More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group







Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify:









653
Other Best Describes

Text area, no char limit Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24












25-45












46-65












65 or above









AED07604
Please rate how thoroughly this website discloses information about what this agency is doing. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07605
Please rate how quickly agency information is made available on this website. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07606
Please rate how well information about what this agency is doing can be accessed by the public on this website. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07607
Please rate how well this website provides opportunities for you to participate in policymaking. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07608
Please rate how well this website encourages you to share your ideas and knowledge with this agency. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07609
Please rate how well this website solicits public input on important issues this agency addresses. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07610
Based on information you have seen on this website, please rate how well this agency collaborates with other parts of the government. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07611
Based on information you have seen on this website, please rate how well this agency collaborates with the private sector. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07612
Please rate how well this website provides tools that facilitate interactive discussions with the public. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07613
Please rate your level of trust in this agency. 1-=Not at all Trustworthy
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Trustworthy









AED07614
Please rate your likelihood to express your thoughts or ideas to this agency in the next 90 days. 1=Very Unlikely
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Likely









AED07615
Please rate your likelihood to participate in a discussion with this agency online using chat, wikis, discussion boards, or blogs in the next 90 days. 1=Very Unlikely
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Likely










Sheet 15: Custom Qsts (7-20-09)

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 4/27/2009 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



AAG00038
How do you plan on using the information you find on this site today? Tell others about it
Radio button, one-up vertical Single Y OPS Group







Will use for homework or school project












Will use as educational resource












Use information for my job












Search for further information from another source












Nothing specific, just browsing












Will use info for a project or presentation












Improve my understanding of space program












Follow the current missions












Support new or current research projects












Other, please specify:









AAG00039
Other uses with information found on this site today.

Text area, no char limit Single N OPS Group




654
What is the primary navigation method you are using to locate the information you are looking for? Top Navigation bars
Radio button, one-up vertical Single Y OPS Group







Featured links on pages












Image icons on the right












Simple search












Advanced search












Search box












Popular content words on right












Other, please sepcify:









RJO00118
Other navigation methods.

Text area, no char limit Single N OPS Group




AAG00041
If you searched on NASA.gov today, what search terms did you use?

Text area, no char limit Single N





RJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Radio button, one-up vertical Single Y








Yes, but it was HARD TO UNDERSTAND












Yes, but it was TOO MUCH INFORMATION












Yes, but it was NOT ENOUGH INFORMATION












No












Not yet












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N





AKR4314
What online tools do you find most useful for keeping up with the news? Follow Twitter feeds
Radio button, one-up vertical Single Y OPS Group Online News Tools



(AKR4314G1)

Participate in Facebook online community












Participate in Myspaceonline community












Watch video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4315 A Other _online tools to keep up with news

Text area, no char limit Single N OPS Group Other_Tools to Keep Up with News



AKR4316
In addition to visiting nasa.gov, how else do you use the Internet to follow NASA programs: Follow NASA Twitter feeds
Radio button, one-up vertical Single Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text area, no char limit Single N OPS Group Other_Follow NASA Tools



235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y








More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group







Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify:









653
Other Best Describes

Text area, no char limit Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24












25-45












46-65












65 or above









AED07604
Please rate how thoroughly this website discloses information about what this agency is doing. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07605
Please rate how quickly agency information is made available on this website. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07606
Please rate how well information about what this agency is doing can be accessed by the public on this website. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07607
Please rate how well this website provides opportunities for you to participate in policymaking. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07608
Please rate how well this website encourages you to share your ideas and knowledge with this agency. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07609
Please rate how well this website solicits public input on important issues this agency addresses. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07610
Based on information you have seen on this website, please rate how well this agency collaborates with other parts of the government. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07611
Based on information you have seen on this website, please rate how well this agency collaborates with the private sector. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07612
Please rate how well this website provides tools that facilitate interactive discussions with the public. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07613
Please rate your level of trust in this agency. 1-=Not at all Trustworthy
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Trustworthy









AED07614
Please rate your likelihood to express your thoughts or ideas to this agency in the next 90 days. 1=Very Unlikely
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Likely









AED07615
Please rate your likelihood to participate in a discussion with this agency online using chat, wikis, discussion boards, or blogs in the next 90 days. 1=Very Unlikely
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Likely










Sheet 16: Custom Qsts (7-1-09)

Model Instance Name:

red & strike-through: DELETE









NASA Portal Content + Search

underlined & italicized: RE-ORDER









MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION









Date: 4/27/2009 blue + -->: REWORDING























NASA Portal Content + Search CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



AAG00038
How do you plan on using the information you find on this site today? Tell others about it
Radio button, one-up vertical Single Y OPS Group







Will use for homework or school project












Will use as educational resource












Use information for my job












Search for further information from another source












Nothing specific, just browsing












Will use info for a project or presentation












Improve my understanding of space program












Follow the current missions












Support new or current research projects












Other, please specify:









AAG00039
Other uses with information found on this site today.

Text area, no char limit Single N OPS Group




654
What is the primary navigation method you are using to locate the information you are looking for? Top Navigation bars
Radio button, one-up vertical Single Y OPS Group







Featured links on pages












Image icons on the right












Simple search












Advanced search












Search box












Popular content words on right












Other, please sepcify:









RJO00118
Other navigation methods.

Text area, no char limit Single N OPS Group




AAG00041
If you searched on NASA.gov today, what search terms did you use?

Text area, no char limit Single N





RJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Radio button, one-up vertical Single Y








Yes, but it was HARD TO UNDERSTAND












Yes, but it was TOO MUCH INFORMATION












Yes, but it was NOT ENOUGH INFORMATION












No












Not yet












Not applicable









AAG02R
What information were you looking for?

Text area, no char limit Single N





AKR4314
What online tools do you find most useful for keeping up with the news? Follow Twitter feeds
Radio button, one-up vertical Single Y OPS Group Online News Tools



(AKR4314G1)

Participate in Facebook online community












Participate in Myspaceonline community












Watch video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4315 A Other _online tools to keep up with news

Text area, no char limit Single N OPS Group Other_Tools to Keep Up with News



AKR4316
In addition to visiting nasa.gov, how else do you use the Internet to follow NASA programs: Follow NASA Twitter feeds
Radio button, one-up vertical Single Y OPS Group Follow NASA Tools



(AKR4316G1)

Participate in Facebook online community regarding NASA missions












Participate in Myspaceonline community discussions regarding NASA missions












Watch NASA video on YouTube












Visit newsmedia sites like cnn.com












Read blogs












RSS feeds












SMS/Texting












Other, please specify: A








AKR4317 A Other _online tools to follow NASA programs

Text area, no char limit Single N OPS Group Other_Follow NASA Tools



235
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y








More than once a day












Daily












Weekly












Monthly












Less than every 6 months









3553
Which best describes you? Student - Elementary School
Radio button, two-up vertical Single Y OPS Group







Student - Middle School












Student - High School












Student - College/University












Educator - Elementary School












Educator - Middle School












Educator - High School












Educator - College/University












Parent












General public












News media












NASA Employee












Contractor or sub












PI/Co-I/ team member












Other, please specify:









653
Other Best Describes

Text area, no char limit Single N OPS Group




AG0167
Please select the category that includes your age. 13-17
Drop down, select one Single N








18-24












25-45












46-65












65 or above









AED07604
Please rate how thoroughly this website discloses information about what this agency is doing. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07605
Please rate how quickly agency information is made available on this website. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07606
Please rate how well information about what this agency is doing can be accessed by the public on this website. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07607
Please rate how well this website provides opportunities for you to participate in policymaking. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07608
Please rate how well this website encourages you to share your ideas and knowledge with this agency. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07609
Please rate how well this website solicits public input on important issues this agency addresses. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07610
Based on information you have seen on this website, please rate how well this agency collaborates with other parts of the government. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07611
Based on information you have seen on this website, please rate how well this agency collaborates with the private sector. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07612
Please rate how well this website provides tools that facilitate interactive discussions with the public. 1=Poor
Radio button, scale, has don't know Single Y








2












3












4












5












6












7












8












9












10=Excellent












Don't know









AED07613
Please rate your level of trust in this agency. 1-=Not at all Trustworthy
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Trustworthy









AED07614
Please rate your likelihood to express your thoughts or ideas to this agency in the next 90 days. 1=Very Unlikely
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Likely









AED07615
Please rate your likelihood to participate in a discussion with this agency online using chat, wikis, discussion boards, or blogs in the next 90 days. 1=Very Unlikely
Radio button, scale, no don't know Single Y








2












3












4












5












6












7












8












9












10=Very Likely










Sheet 17: Custom Qsts (4-29-09)

Model Instance Name:

red & strike-through: DELETE







NASA Portal Content + Search

underlined & italicized: RE-ORDER







MID: E7F+G5PzBw1jexbIZ+IdMw==

pink: ADDITION







Date: 4/27/2009 blue + -->: REWORDING



















NASA Portal Content + Search CUSTOM QUESTION LIST


QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label

CAG00138R1
Please rate how important each task is to you during your visit today. Find mission information
Radio button, three-up vertical Single Y



CAG00138R2

View/download pictures/photos/NASA TV
Radio button, scale, has don't know Single Y



CAG00138R3

Access games/entertainment
Radio button, scale, has don't know Single Y



CAG00138R4

Find educational resources/science projects
Radio button, scale, has don't know Single Y



CAG00138R5

Review/access technology and Science research
Radio button, scale, has don't know Single Y



CAG00138R6

Access Latest News regarding Nasa and Space Program
Radio button, scale, has don't know Single Y



CAG00138R7

Access Summary Information/Summarized Facts
Radio button, scale, has don't know Single Y



CAG00139R1
How satisfied are you with the information you received in these areas?
Mission information
Radio button, scale, has don't know Single Y



CAG00139R2

Pictures/photos/NASA TV
Radio button, scale, has don't know Single Y



CAG00139R3

Games/entertainment
Radio button, scale, has don't know Single Y



CAG00139R4

Educational resources/science projects
Radio button, scale, has don't know Single Y



CAG00139R5

Technology and Science research
Radio button, scale, has don't know Single Y



CAG00139R6

Latest News regarding Nasa and Space Program
Radio button, scale, has don't know Single Y



CAG00139R7

Summary Information/Summarized Facts
Radio button, scale, has don't know Single Y



CAAG00038
How do you plan on using the information you find on this site today? Tell others about it










Will use for homework or school project










Will use as educational resource










Use information for my job










Search for further information from another source










Nothing specific, just browsing










Will use info for a project or presentation










Improve my understanding of space program










Follow the current missions










Support new or current research projects










Other, please specify:







CAAG00039
Other:_Plan on using information: open
Text area, no char limit open N















C654
What is the primary navigation method you are using to locate the information you are looking for? Top Navigation bars
Drop down, select one S Y






Featured links on pages










Image icons on the right










Simple search










Advanced search










Search box










Popular content words on right










Other, please sepcify:







CRJO00118
Other_primary navigation method

Text area, no char limit open N















CRJO00121
If you searched on NASA.gov today, what search terms did you use? open
Text area, no char limit open N



CRJO00121
Were you able to find what you were looking for? Yes, and it was VERY USEFUL
Drop down, select one S Y






Yes, but it was HARD TO UNDERSTAND










Yes, but it was TOO MUCH INFORMATION










Yes, but it was NOT ENOUGH INFORMATION










No










Not yet










Not applicable







C360
What information were you looking for? open
Text area, no char limit open N





What online tools do you find most useful for keeping up with the news? Follow Twitter feeds
Drop down, select one S Y
Online News Tools




Participate in Facebook online community










Participate in Myspaceonline community










Watch video on YouTube










Visit newsmedia sites like cnn.com










Read blogs










RSS feeds










SMS/Texting










Other, please specify:









Other _online tools to keep up with news open
Text area, no char limit open N
Other_Tools to Keep Up with News



In addition to visiting nasa.gov, how else do you use the Internet to follow NASA programs: Follow NASA Twitter feeds
Drop down, select one S Y
Follow NASA Tools




Participate in Facebook online community regarding NASA missions










Participate in Myspaceonline community discussions regarding NASA missions










Watch NASA video on YouTube










Visit newsmedia sites like cnn.com










Read blogs










RSS feeds










SMS/Texting










Other, please specify:









Other _online tools to follow NASA programs open
Text area, no char limit open N
Other_Follow NASA Tools

C235
How frequently do you visit this site? First time
Drop down, select one S Y






More than once a day










Daily










Weekly










Monthly










Less than every 6 months







C3553
Which best describes you? Student - Elementary School
Drop down, select one S Y






Student - Middle School










Student - High School










Student - College/University










Educator - Elementary School










Educator - Middle School










Educator - High School










Educator - College/University










Parent










General public










News media










NASA Employee










Contractor or sub










PI/Co-I/ team member










Other, please specify: ______________







C653
Other_best describes

Text area, no char limit open N



CAG0167
Please select the category that includes your age. 13-17
Drop down, select one S Y






18-24










25-45










46-65










65 or above








Sheet 18: Types

Types
Instructions
Text field, <100 char
Randomize
Text area, no char limit
Shared
Drop down, select one
OPS Group
Radio button, one-up vertical
Matrix Group
Radio button, two-up vertical
Rank Group
Radio button, three-up vertical
Comparative Matrix Group
Radio button, scale, has don't know
Skip Logic Group
Radio button, scale, no don't know
Multiple Lists Group
Checkbox, one-up vertical
Partitioned
Checkbox, two-up vertical

Checkbox, three-up vertical

File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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