Customer Satisfaction Survey: Land-Based Wind Energy Guidelines

OMB Control No. 1090-0011

Expiration Date: June 30, 2015

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Customer Satisfaction Survey

U.S. Fish and Wildlife Service Land-Based Wind Energy Guidelines

We would like your thoughts and opinions about the U.S. Fish and Wildlife Service Land-Based Wind Energy Guidelines (Guidelines). When you are finished making entries, hit the "Done" button at the bottom of the questionnaire.

You can view the Guidelines at:    http://www.fws.gov/windenergy

If you have any questions, contact Christy Johnson-Hughes at [email protected] or 703-358-1922.

Thank you for your participation.

PAPERWORK REDUCTION ACT STATEMENT: We may not conduct or sponsor and you are not required to respond to a collection of information unless it displays a currently valid OMB control number. Your response is voluntary. We estimate that it will take you about 10 minutes to complete the survey. You may send comments on the estimated burden or any other aspect of this information collection to the Information Collection Clearance Officer, U.S. Fish and Wildlife Service, 4401 N. Fairfax Drive, Mailstop 2042-PDM, Arlington, VA 22203.

SURVEY QUESTIONS

1. In the past year, did you use the Guidelines in the planning, construction, and/or operational phases of a wind energy facility?

  Yes

  No

2. Which tiers of the Guidelines did you use? (check all that apply)
 
  I have never actually used the tiers (skip to Question 7)                 
     Tier 1

     Tier 2
     Tier 3
     Tier 4
     Tier 5

3. The U.S. Fish and Wildlife Service previously estimated that for utility-scale wind energy projects, the average time necessary to provide information for each tier is as follows:

Tier 1 – 83 hours

Tier 2 – 375 hours

Tier 3 – 2,880 hours

Tier 4 – 2,550 hours

Tier 5 – 2,400 hours

In your experience using the Guidelines, how do these estimates compare with your actual efforts? (Note that these estimates do not include time spent on any activities required to comply with Federal laws and regulations such as the Bald and Golden Eagle Act or the Endangered Species Act, rather, only those activities that do not lead to a permit and are carried out voluntarily.)

4. How did the Communications Protocol on page 5 of the Guidelines influence your interactions with USFWS?

5. Did the USFWS provide any technical assistance to you on your wind energy project?

  Yes

  No

6. If you answered yes to the question above, please describe any decisions that were influenced by the technical assistance provided by the USFWS.  

7. What portions of the Guidelines do you find especially useful?   (check all that apply)
   Executive Summary

  Chapter 1: General Overview

     Chapter 2: Tier 1 – Preliminary Site Evaluation
     Chapter 3: Tier 2 – Site Characterization
     Chapter 4: Tier 3 – Field Studies to Document Site Wildlife and Habitat and Predict Project Impacts

     Chapter 5: Tier 4 – Post-construction Studies to Estimate Impacts
     Chapter 6: Tier 5 – Other Post-construction Studies
     Chapter 7: Best Management Practices

     Chapter 8: Mitigation

     Chapter 9: Advancing Use, Cooperation, and Effective Implementation

     Appendix A: Glossary

     Appendix B: Literature Cited

     Appendix C: Sources of Information Pertaining to Methods to Assess Impacts to Wildlife

8. How satisfied are you with the Guidelines?

    CONTENT – do the Guidelines include the types of information you want?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    LEVEL of DETAIL – do the Guidelines include the right amount of information?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    ILLUSTRATIONS - do the pictures and figures add value to the Guidelines?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    USABILITY – are the Guidelines easy to read and understand?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    ORGANIZATION - is it easy to find the information you seek?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    USEFULNESS – do the Guidelines meet your needs?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    OVERALL SATISFACTION  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

9. Please provide comments or suggestions on how we can improve the Guidelines.