DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 1090-0011

In order to work continuously to ensure that our programs are effective and meet our customers' needs, the Department of the Interior seeks to obtain OMB approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study.

The latest form for DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2021-10-31 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
1090-0011 SSA NSC Update 01202022.docx Supporting Statement A
1090-0011 Justification for No Material - Nonsubstantive Change 01202022.docx Justification for No Material/Nonsubstantive Change
1090-0011 New Fast Track Suite of Questions.docx Supplementary Document
Published Article - ICR 1090-0011 - DOI Generic Clearance for the Collection of Qualitative.pdf Supplementary Document
OIRA_Memo_Testing-and-Simplifying-Forms_080912.pdf Supplementary Document
1090-0011 SSB 03082021.docx Supporting Statement B
1090-0011 Fast Track Guidelines for Submission--2021 Updated 01182022.docx Supplementary Document
DI-4011 Fast Track Request Form 03092021.pdf Supplementary Document
1090-0011 60-day Published 11202020 85FR74374.pdf Supplementary Document
EO 13571 Streamlining Service Delivery and Improving Customer Service.pdf Supplementary Document
EO 12862 Setting Customer Service Standards.pdf Supplementary Document
User Satisfaction Survey for National Water Information System (NWIS) Other-Customer Survey
General Land Office Website User Feedback Survey Other-Survey Instrument

All Historical Document Collections

202201-1090-001 Approved with change	No material or nonsubstantive change to a currently approved collection	2022-01-20
202103-1090-001 Approved with change	Extension without change of a currently approved collection	2021-04-20
201805-1090-001 Approved without change	Revision of a currently approved collection	2018-08-30
201503-1090-001 Approved without change	Revision of a currently approved collection	2015-06-29
201203-1090-001 Approved without change	New collection (Request for a new OMB Control Number)	2012-03-26

OMB Details

Falconry Database Usability Testing

Federal Enterprise Architecture: Natural Resources - Conservation, Marine and Land Management