OMB control number

DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 1090-0011 · DOI/ASPMB.

OMB 1090-0011

In order to work continuously to ensure that our programs are effective and meet our customers' needs, the Department of the Interior seeks to obtain OMB approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study.

The latest form for DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2028-09-30 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
PUBLISHED ICR 1090-0011 (89 FR 59767).pdf Supplementary Document
1090-0011 SSA DOI Fast Track 07092024.docx Supporting Statement A
1090-0011 60-day FRN 04122024 89FR25895.pdf Supplementary Document
1090-0011 Fast Track Suite of Questions - 2024 Revision.docx Supplementary Document
1090-0011 Fast Track Guidelines for Submission.pdf Supplementary Document
1090-0011 SSB DOI Fast Track 07092024.docx Supporting Statement B
DI-4011 Fast Track Request Form--2024.pdf Supplementary Document
OIRA_Memo_Testing-and-Simplifying-Forms_080912.pdf Supplementary Document
EO 13571 Streamlining Service Delivery and Improving Customer Service 04272011.pdf Supplementary Document
EO 12862 Setting Customer Service Standards 09111993.pdf Supplementary Document
National Fish Hatchery System Customer Survey Other-Survey Tool
National Wildlife Refuge System Customer Survey Other-Survey Tool

All Historical Document Collections

202407-1090-001	Revision of a currently approved collection	2024-07-23
202201-1090-001 Approved with change	No material or nonsubstantive change to a currently approved collection	2022-01-20
202103-1090-001 Approved with change	Extension without change of a currently approved collection	2021-04-20
201805-1090-001 Approved without change	Revision of a currently approved collection	2018-08-30
201503-1090-001 Approved without change	Revision of a currently approved collection	2015-06-29
201203-1090-001 Approved without change	New collection (Request for a new OMB Control Number)	2012-03-26

OMB Details

National Wildlife Refuge System Customer Survey

Federal Enterprise Architecture: Natural Resources - Conservation, Marine and Land Management