Five Quanitative Customer Satisfaction Surveys

Generic Clearance of Customer Satisfaction Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0526 can be found here:

Documents and Forms

Document Name Document Type
Survey Instrument 2014 DICRC Questionnaires and Correspondence.pdf Other-survey
FY 14 Internet Report Card Questionnaires and Correspondence.pdf Other-survey
FY 2014 Office Visitor Survey and Correspondence.pdf Other-survey
FY 14 Online Authentication Survey and Correspondence..pdf Other-survey
Retirement Applicant Survey and Correspondence.pdf Other-survey
Discription FY 2014 Disab Initial Clms Report Card Survey.docx Description FY 2014 DICRC Survey IC Document
Description FY 14 Internet Report Card Survey.docx Description FY 2014 Internet Report Card Survey IC Document
Description - FY 2014 Office Visitor Survey.docx Description FY 14 Office Visitor Survey IC Document
Description FY14 Online Authentication Survey.docx Description FY 14 Online Authentication Survey IC Document
Description Retirement Survey FY 2014.docx Descripton FY 14 Retirement Applicant Survey IC Document

Information Collection (IC) Details

IC Title:	Five Quanitative Customer Satisfaction Surveys	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Electronic Capability
Other-survey	Survey Instrument 2014 DICRC Questionnaires and Correspondence.pdf	No	Paper Only
Other-survey	FY 14 Internet Report Card Questionnaires and Correspondence.pdf	No	Paper Only
Other-survey	FY 2014 Office Visitor Survey and Correspondence.pdf	No	Paper Only
Other-survey	FY 14 Online Authentication Survey and Correspondence..pdf	No	Paper Only
Other-survey	Retirement Applicant Survey and Correspondence.pdf	No	Paper Only

Line of Business: Income Security

Subfunction: General Retirement and Disability

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 81,890	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	81,890	81,890
Annual IC Time Burden (Hours)	9,574	9,574
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Description FY 2014 DICRC Survey	Discription FY 2014 Disab Initial Clms Report Card Survey.docx	08/19/2013
Description FY 2014 Internet Report Card Survey	Description FY 14 Internet Report Card Survey.docx	08/19/2013
Description FY 14 Office Visitor Survey	Description - FY 2014 Office Visitor Survey.docx	08/19/2013
Description FY 14 Online Authentication Survey	Description FY14 Online Authentication Survey.docx	08/19/2013
Descripton FY 14 Retirement Applicant Survey	Description Retirement Survey FY 2014.docx	08/28/2013

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.