Form 3170-XXXX FET Toolkit Post-Web-Based Training Feedback Survey

OMB Control Number: 3170-0024
Expiration Date: 12/31/2015

Instrument 1: Post-Web-Based Training Feedback Survey
Respondents: Trainer Cohort Members
Collection Strategy: Web-Based Survey
Thank you for completing this survey as part of our evaluation of this web-based training on
the FET Toolkit. Please note that your responses are voluntary and will be kept confidential to
the fullest extent provided by law. Survey results will be reported only in aggregate form and
none of your answers will be connected to you or your organization.

Feedback on the FET Toolkit Training You Received
1) After participating in this training, how well-prepared do you feel to organize and lead workshops
with case managers on the topic of the FET Toolkit?
 Well-prepared
 Somewhat prepared
 Not prepared
1b) [If respondent answers “somewhat prepared” or “not prepared”] In what ways do you wish
you were more prepared?
__________________________________________________________________________________
__________________________________________________________________________________
2) The pace of this training was:
 Just right
 Too fast
 Too slow
2b) [If “too fast” or “too slow”] Please explain your answer to Question 2.
__________________________________________________________________________________
__________________________________________________________________________________
3) The length of this training was:
 Just right
 Too short
 Too long
3b) [If “too short” or “too long”] Please explain your answer to Question 3.

Page 1

__________________________________________________________________________________
__________________________________________________________________________________
4) Please indicate the extent to which you agree or disagree with each of the following statements. If
you disagree with any of the statements, please explain below.

The trainers were knowledgeable.
The trainers’ approaches and methods
were compatible with my learning style and
preferences.
The trainers listened effectively to
contributions from me and other
participants.
The Financial Empowerment Training
Toolkit will improve the ability of the case
managers I train to meet the needs of their
clients.

Strongly
Agree


Agree

Disagree





Strongly
Disagree


























5) Do you think that the web-based format that was used for this training was effective?
 Yes
 Not sure
 No

5b) Please explain your answer to Question 5.
__________________________________________________________________________________
__________________________________________________________________________________

6) Are there any topics that you wish had been covered in more detail in this training?
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
7) Following the training, do you have any remaining questions about the Toolkit or how you will use
it with case managers?
___________________________________________________________________________________

Page 2

___________________________________________________________________________________
___________________________________________________________________________________
8) Please provide any suggestions you have for how this training could be improved.
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________

Initial Feedback on the Financial Empowerment Training Toolkit
9) What pieces of the Financial Empowerment Training Toolkit do you think will be the most useful
for the case managers that you train? Why?
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
10) Are there any aspects of the Toolkit that you think case managers will have questions about?
What questions do you think they will have?
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________

11) Are there any additional topics or tools that you think should have been included in the Toolkit?
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________

Page 3

Link to Paperwork Reduction Act Statement.
Paperwork Reduction Act
According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person
is not required to respond to a collection of information unless it displays a valid OMB control number.
The OMB control number for this collection is 3170-0024. It expires on 12/31/2015. The time required to
complete this information collection is estimated to average approximately 20 minutes per response,
including the time for reviewing any instructions, searching existing data sources, gathering and
maintaining the data needed, and completing and reviewing the collection of information. The
obligation to respond to this collection of information is voluntary. Comments regarding this collection
of information, including the estimated response time, suggestions for improving the usefulness of the
information, or suggestions for reducing the burden to respond to this collection should be submitted to
Bureau at the Consumer Financial Protection Bureau (Attention: PRA Office), 1700 G Street NW,
Washington, DC 20552, or by email to [email protected].

Page 4