Field Interview Training Manual

Field Interviewer Training Manual: Table of Contents

Chapter

1. Introduction

1.1 Overview

1.2 SPI Pilot Study Project Structure

1.3 Project Schedule

1.4 Abbreviations

1.5 Important Project Contact Information

1.6 Field Interviewer Job Description

2. Your Assignment

2.1 Introduction/You are Part of a Team

2.2 Correctional Facilities

2.3 The Role of the On-Site Supervisor

3. Conducting the Interview

3.1 The Interview Setting

3.2 Requirements for Privacy

3.3 The List of Sampled Inmates

3.4 Eligibility

3.5 Getting Inmates to the Interview Room

3.6 Initial Contact with the Respondent

3.7 Explaining the Study and Obtaining Participation (includes consent process)

3.8 Avoiding and Overcoming Objections

3.9 Starting the Interview

3.10 Special Situations

3.11 Distressed Respondents

4. Using the Computer

4.1 Introduction to the Computer

4.2 The Case Management System

4.3 Administering the Interview

4.4 Keeping Track of Your Assignment

4.5 Result Codes

4.6 The FI Daily Report

5. Transmission and Facility Reset

5.1 Transmitting From Your Laptop Via a Dial-Up Connection

5.2 Transmitting From Your Laptop Via a Broadband Connection

5.3 Transmitting From Your Laptop Via Wireless Connection

5.4 Altering Telephone Settings

5.5 Troubleshooting Transmission Problems

5.6 Facility Reset

6. Using Outlook Express

6.1 Screen Layout

6.2 Writing and Sending a Message

6.3 Queued Mail

6.4 Checking Mail

6.5 Reading Messages

6.6 Replying to a Message

6.7 Forwarding a Message

6.8 Deleting a Message

6.9 Moving Messages between Mailboxes and Folders/Setting up Folders

6.10 Address Book

6.11 Using Help in Outlook Express

6.12 Hotel and Home Use: Changing Telephone Settings

6.13 Use of Project E‑mail Accounts

7. On-Site Supervisor Instructions

7.1 Picking Up and Printing the List of Sampled Inmates

7.2 Distributing Supplies

7.3 Coordinating Activities at the Facility

7.4 The Master List of Sampled Inmates

7.5 OS Daily Report

7.6 Reporting to the FS

7.7 At the End of Data Collection at a Facility

8. Data Security and Confidentiality

8.1 Security of Physical Materials

8.2 Shipping Materials

8.3 Receipting, Eventing, and Storing of Incoming Case Materials

8.4 Security of Electronic Data

8.5 Protocol for Reporting Unanticipated Problems Involving Data Security and Confidentiality

8.6 Monitoring Field Staff Compliance with Data Collection Protocols

9. Administrative Procedures

9.1 Terms of Employment

9.2 Background Checks

9.3 Code of Behavior

9.4 Authorization for Expenditures

9.5 Conference Call with Field Supervisor

9.6 Electronic Production, Time, and Expense (ePTE) Reports

9.7 Default Value Settings Form

9.8 Entry Form

9.9 The Detail Form

9.10 Edit Checks in the ePTE System

9.11 Advanced Features

9.12 Expense Reports

9.14 Travel Advances

9.15 Federal Express Shipping Procedures

9.16 Work Absences Caused by Sickness and Vacation

9.17 Field Accidents and Injuries

9.18 Headway Equipment Policy

9.19 Returning Your Computer at the End of Data Collection

9.20 Overview of Study Procedures

9.21 Disposition of Materials

SPI Pilot Study, 2013