Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
RSN Evaluation	Form	Unchanged	Available
OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback	Form	Unchanged	Available
OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback	Form	Unchanged	Available
OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback	Form	Unchanged	Available
DATE SPAC Meeting Evaluation Survey	Form and Instruction	Unchanged	Available
OCR Technical Assistance Questionnaire and REL Stakeholder Feedback Survey	Form	Unchanged	Available
TEAL Survey	Form and Instruction	Unchanged	Available
VFMI 2012 Participant Evaluation	Form and Instruction	Unchanged	Available
OS ISU Engaging Educators in Achieving Higher Standards	Form	Unchanged	Available
LINCS Meeting Evaluation	Form and Instruction	Unchanged	Available
ASDM Meeting Evaluation	Form and Instruction	Unchanged	Available
How to Report to ED	Form	Unchanged	Available
How to Report to ED	Form	Unchanged	Available
PN TA Self-Assessment Survey for Planning Grantees	Form and Instruction	Unchanged	Available
Race to the Top School Turnaround Leads Convening	Form	Unchanged	Available
REMS Online Courses User Feedback Survey	Form and Instruction	Unchanged	Available
OESE OME 2011 Conference Overall Session Evaluation Form	Form and Instruction	Unchanged	Available
OESE OME 2011 Conference Individual Session Evaluation Form	Form and Instruction	Unchanged	Repair queued
OELA Evaluation Form	Form and Instruction	Unchanged	Available
(OPEPD) School Turnaround Learning Community (STLC) Feedback Survey and (OESE) REACTS Site Visit Survey	Form	Unchanged	Available
(OPEPD) School Turnaround Learning Community (STLC) Feedback Survey and (OESE) REACTS Site Visit Survey	Form	Unchanged	Available
Seventh Annual Private School Leadership Conference Evaluation Form	Form and Instruction	Unchanged	Available
OSDFS Readiness and Emergency Management for Schools Technical Assistance Survey	Form and Instruction	Unchanged	Available
Talking Stick Webinar Survey	Form	Unchanged	Available
National Charter School Resource Center Survey	Form	Unchanged	Available
Y4Y Site Satisfaction Survey	Form and Instruction	Unchanged	Available
Y4Y Program Success Stories	Form and Instruction	Unchanged	Available
Y4Y Module Satisfaction Survey	Form and Instruction	Unchanged	Available
OSDFS National Conference Customer Satisfaction Survey	Form	Unchanged	Available
OCO Customer Feedback Form	Form	Unchanged	Available
SSS TA Feedback Form	Form	Unchanged	Available
1880-0542 Change Request.doc	Justification for No Material/Nonsubstantive Change	Uploaded 2011-07-15	Available
Att_Generic.docx	Supplementary Document	Uploaded 2011-06-27	Available
Att_Generic Clearance ED Supporting statement (2).docx	Supporting Statement A	Uploaded 2011-05-26	Available
Att_Generic Clearance ED Supporting statement (2).docx	Supporting Statement B	Uploaded 2011-05-26	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
205017	Focus Groups with High School Seniors, Parents of High School Seniors, and Guidance Counselors	Other-Focus Group Scorecard	New
204513	RSN Evaluation	Form	Unchanged	N/A
204167	NAEP Technical Documentation on the Web Survey 2012	Other-survey	Unchanged
203748	OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback	Form	Unchanged	N/A
203748	OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback	Form	Unchanged	N/A
203748	OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback	Form	Unchanged	N/A
203570	State Perkins Accountability Congress Design Team Meeting: Post Event Survey	Form and Instruction	Unchanged	DATE SPAC Meeting Evaluation Survey
202201	OCR Technical Assistance Questionnaire and REL Stakeholder Feedback Survey	Form	Unchanged	N/A
202201	OCR Technical Assistance Questionnaire and REL Stakeholder Feedback Survey	Other-customer survey	Unchanged
202087	OVAE-Virtual Financial Management Institute (VFM) 2012 Participant Evaluation and Teaching Excellence in Adult Literacy (TEAL) Participant Survey	Form and Instruction	Unchanged	TEAL Survey
202087	OVAE-Virtual Financial Management Institute (VFM) 2012 Participant Evaluation and Teaching Excellence in Adult Literacy (TEAL) Participant Survey	Form and Instruction	Unchanged	VFMI 2012 Participant Evaluation
201970	OS ISU Engaging Educators in Achieving Higher Standards	Form	Unchanged	N/A
201698	The 2012 Annual State Directors (ASDM) and The Literacy Information and Communication System (LINCS) Meeting(s) Evaluation(s)	Form and Instruction	Unchanged	LINCS Meeting Evaluation
201698	The 2012 Annual State Directors (ASDM) and The Literacy Information and Communication System (LINCS) Meeting(s) Evaluation(s)	Form and Instruction	Unchanged	ASDM Meeting Evaluation
201499	How to Report to ED	Form	Unchanged	N/A
201499	How to Report to ED	Form	Unchanged	N/A
201312	Promise Neighborhoods Technical Assistance Self-Assessment Survey for Planning Grantees	Form and Instruction	Unchanged	PN TA Self-Assessment Survey for Planning Grantees
200919	Race to the Top School Turnaround Leads Convening	Form	Unchanged	N/A
200686	REMS Online Courses User Feedback Survey	Form and Instruction	Unchanged	REMS Online Courses User Feedback Survey
200686	REMS Online Courses User Feedback Survey	Other-Generic Clearance for the Colllection of Routine Cutomer F	Unchanged
200028	OESE OME Conference Individual and Overall Session Evaluation and OELA Event Evaluation Form	Form and Instruction	Unchanged	OESE OME 2011 Conference Overall Session Evaluation Form
200028	OESE OME Conference Individual and Overall Session Evaluation and OELA Event Evaluation Form	Form and Instruction	Unchanged	OESE OME 2011 Conference Individual Session Evaluation Form
200028	OESE OME Conference Individual and Overall Session Evaluation and OELA Event Evaluation Form	Form and Instruction	Unchanged	OELA Evaluation Form
199738	(OPEPD) School Turnaround Learning Community (STLC) Feedback Survey and (OESE) REACTS Site Visit Survey	Form	Unchanged	N/A
199738	(OPEPD) School Turnaround Learning Community (STLC) Feedback Survey and (OESE) REACTS Site Visit Survey	Form	Unchanged	N/A
199354	OSDFS- REMS and OII-ONPE Technical Assistance Feedback Surveys	Form and Instruction	Unchanged	Seventh Annual Private School Leadership Conference Evaluation Form
199354	OSDFS- REMS and OII-ONPE Technical Assistance Feedback Surveys	Form and Instruction	Unchanged	OSDFS Readiness and Emergency Management for Schools Technical Assistance Survey
199113	National Charter School Resource Center and the Talking Stick Webinar Survey	Form	Unchanged	Talking Stick Webinar Survey
199113	National Charter School Resource Center and the Talking Stick Webinar Survey	Form	Unchanged	National Charter School Resource Center Survey
198753	Youth for Youth Customer Satisfaction Surveys	Form and Instruction	Unchanged	Y4Y Site Satisfaction Survey
198753	Youth for Youth Customer Satisfaction Surveys	Form and Instruction	Unchanged	Y4Y Program Success Stories
198753	Youth for Youth Customer Satisfaction Surveys	Form and Instruction	Unchanged	Y4Y Module Satisfaction Survey
198745	Generic Clearance for Customer Feedback	Form	Unchanged	OSDFS National Conference Customer Satisfaction Survey
198745	Generic Clearance for Customer Feedback	Form	Unchanged	OCO Customer Feedback Form
198745	Generic Clearance for Customer Feedback	Form	Unchanged	SSS TA Feedback Form
198745	Generic Clearance for Customer Feedback	Instruction	Unchanged

ICR Details

OMB Control No: 1880-0542	ICR Reference No: 201212-1880-001
Status: Historical Inactive	Previous ICR Reference No: 201107-1880-001
Agency/Subagency: ED/OM	Agency Tracking No: 04558
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Withdrawn and continue	Conclusion Date: 12/07/2012
Retrieve Notice of Action (NOA)	Date Received in OIRA: 12/05/2012
Terms of Clearance:

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	06/30/2014	06/30/2014	07/31/2014
Responses	450,000	0	450,000
Time Burden (Hours)	225,000	0	225,000
Cost Burden (Dollars)	0	0	0

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Abstract: This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	75 FR 80542	12/22/2010
30-day Notice:	Federal Register Citation:	Citation Date:
	76 FR 30680	05/26/2011
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 19

table that charts list of burden

IC Title	Form No.	Form Name
State Perkins Accountability Congress Design Team Meeting: Post Event Survey	N/A	DATE SPAC Meeting Evaluation Survey
(OPEPD) School Turnaround Learning Community (STLC) Feedback Survey and (OESE) REACTS Site Visit Survey	N/A, N/A	N/A ,   N/A
Focus Groups with High School Seniors, Parents of High School Seniors, and Guidance Counselors
Generic Clearance for Customer Feedback	N/A, N/A, N/A	SSS TA Feedback Form ,   OCO Customer Feedback Form ,   OSDFS National Conference Customer Satisfaction Survey
How to Report to ED	N/A, N/A	N/A ,   N/A
NAEP Technical Documentation on the Web Survey 2012
National Charter School Resource Center and the Talking Stick Webinar Survey	N/A, N/A	National Charter School Resource Center Survey ,   Talking Stick Webinar Survey
OCR Technical Assistance Questionnaire and REL Stakeholder Feedback Survey	N/A	N/A
OESE OME Conference Individual and Overall Session Evaluation and OELA Event Evaluation Form	N/A, N/A, N/A	OELA Evaluation Form ,   OESE OME 2011 Conference Individual Session Evaluation Form ,   OESE OME 2011 Conference Overall Session Evaluation Form
OS ISU Engaging Educators in Achieving Higher Standards	N/A	N/A
OSDFS- REMS and OII-ONPE Technical Assistance Feedback Surveys	N/A, N/A	OSDFS Readiness and Emergency Management for Schools Technical Assistance Survey ,   Seventh Annual Private School Leadership Conference Evaluation Form
OVAE HBCU Survey and ISU Surveys - Webinar TA and Common Practices Feedback	N/A, N/A, N/A	N/A ,   N/A ,   N/A
OVAE-Virtual Financial Management Institute (VFM) 2012 Participant Evaluation and Teaching Excellence in Adult Literacy (TEAL) Participant Survey	N/A, N/A	VFMI 2012 Participant Evaluation ,   TEAL Survey
Promise Neighborhoods Technical Assistance Self-Assessment Survey for Planning Grantees	N/A	PN TA Self-Assessment Survey for Planning Grantees
REMS Online Courses User Feedback Survey	N/A	REMS Online Courses User Feedback Survey
RSN Evaluation	N/A	N/A
Race to the Top School Turnaround Leads Convening	N/A	N/A
The 2012 Annual State Directors (ASDM) and The Literacy Information and Communication System (LINCS) Meeting(s) Evaluation(s)	N/A, N/A	ASDM Meeting Evaluation ,   LINCS Meeting Evaluation
Youth for Youth Customer Satisfaction Surveys	N/A, N/A, N/A	Y4Y Module Satisfaction Survey ,   Y4Y Program Success Stories ,   Y4Y Site Satisfaction Survey

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Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $24,500

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 12/05/2012

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