MMWR 2016 Customer Service Feedback Survey Pilot

OMB No. 0920-0974

Expiration Date: 06/30/2016

Attachment 2. Screen Shots of the MMWR 2016 Customer Service Feedback Survey Pilot

[PAGE 1] INTRODUCTION

[PAGE 2] DEMOGRAPHICS

[PAGE 3] DEMOGRAPHICS CONTINUED

[PAGE 4] DEMOGRAPHICS CONTINUED

Drop-down in Question 3 expanded:

Drop-down in Question 4 expanded:

[PAGE 5] SCREENING QUESTION

[PAGE 6] DEMOGRAPHICS CONTINUED

[PAGE 7] DEMOGRAPHICS CONTINUED

[PAGE 8] FREQUENCY OF USE & SATISFACTION

[PAGE 9] SATISFACTION CONTINUED

[PAGE 10] SATISFACTION CONTINUED

[PAGE 11] INTEREST IN INNOVATIONS

[PAGE 12] INTEREST IN INNOVATIONS CONTINUED

[PAGE 13] PREFERENCE ON SOURCE OF INFORMATION

[PAGE 14] PREFERENCE ON SOURCE OF INFORMATION CONTINUED

[PAGE 15] PREFERENCE ON SOURCE OF INFORMATION CONTINUED

[PAGE 16] VALUE

[PAGE 17] VALUE CONTINUED

[PAGE 18] USE

[PAGE 19] USE CONTINUED

[PAGE 20] CONCLUSION