Multiple Servicer Customer Satisfaction Surveys

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

OMB: 1845-0045

IC ID: 194171

Documents and Forms
Document Name
Document Type
Form and Instruction
Form and Instruction
Form and Instruction
Form and Instruction
IC Document
Information Collection (IC) Details

View Information Collection (IC)

Multiple Servicer Customer Satisfaction Surveys 04378
 
Unchanged
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Form and Instruction N/A 2010 Additional Services Customer Survey-Borrowers MSS ACS Borrowers 2010.doc Yes Yes Fillable Fileable
Form and Instruction N/A 2010 Additional Services Customer Survey-FSA and Partners Personnel MSS FSA 2010.doc Yes Yes Fillable Fileable
Form and Instruction N/A 2010 Additional Services Customer Survey-School Personnel MSS Schools 2010.doc Yes Yes Fillable Fileable

Education Higher Education

 

6,800 0
   
Individuals or Households
 
   100 %

  Requested Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 6,800 0 0 0 0 6,800
Annual IC Time Burden (Hours) 1,217 0 0 0 0 1,217
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
Documentation for the Generic Clearance of Customer Service Satisfaction Collections Generic Clearance Template for Multiple Servicers Satisfaction Surveys 2010.doc 08/18/2010
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.
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