FSA Communications Messaging Customer Service Survey

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1845-0045 can be found here:

Documents and Forms

Document Name Document Type
FSA Communications Messaging Customer Service Survey Form and Instruction
Department of ED FSA Communications Messaging Survey Communications Survey (04556).doc Form and Instruction
Communications_Survey_Mini_SS_(04556)[1].docx Communications Messaging Survey IC Document

Information Collection (IC) Details

IC Title:	FSA Communications Messaging Customer Service Survey	Agency IC Tracking Number:	04556

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	N/A	Department of ED FSA Communications Messaging Survey	Communications Survey (04556).doc		Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Higher Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 2,600	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 90 %

	Requested	Previously Approved
Annual Number of Responses for this IC	2,600	2,600
Annual IC Time Burden (Hours)	1,950	1,950
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Communications Messaging Survey	Communications_Survey_Mini_SS_(04556)[1].docx	04/21/2011

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.