Optional Point-of-Service Online Customer Satisfaction Survey

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1845-0045 can be found here:

Documents and Forms

Document Name Document Type
Optional_POS_Online_Customer_Satisfaction_Survey_for_Accenture_Use.Survey_Mockup.to_CMcG_for_OMB_approval.013113.docx Other-survey
Optional_POS_Online_Customer_Satisfaction_Survey_for_Accenture_Use.Survey_Mockup.to_CMcG_for_OMB_040413.docx Other-survey
Generic clearance - Accenture Use with School Services and Applicant Services.doc Generic clearance - Accenture Use with School Services and Applicant Services IC Document

Information Collection (IC) Details

IC Title:	Optional Point-of-Service Online Customer Satisfaction Survey	Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-survey			Optional_POS_Online_Customer_Satisfaction_Survey_for_Accenture_Use.Survey_Mockup.to_CMcG_for_OMB_approval.013113.docx		Yes	Yes	Fillable Fileable
Other-survey			Optional_POS_Online_Customer_Satisfaction_Survey_for_Accenture_Use.Survey_Mockup.to_CMcG_for_OMB_040413.docx		Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Higher Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 33,156	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Previously Approved
Annual Number of Responses for this IC	33,156	33,156
Annual IC Time Burden (Hours)	1,658	1,658
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Generic clearance - Accenture Use with School Services and Applicant Services	Generic clearance - Accenture Use with School Services and Applicant Services.doc	04/04/2013

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.