Customer Satisfaction Surveys

Customer Satisfaction Surveys - Generic Clearance

Web Usability Survey

Customer Satisfaction Surveys

OMB: 0704-0403

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DoDTechSpace Pilot.
.
Thank you for providing feedback during the pilot of DoDTechSpace. Your input will allow us to ensure this valuable new
collaboration tool meets your expectations. Your participation is voluntary and confidential.

We would like for you to take a moment to review, explore and add content to DoDTechSpace and provide
your feedback in the following questionnaire.
Note: DoDTechSpace URL - https://dodtechspace.dtic.mil/welcome
What is your initial impression of the site
(i.e., like, dislike, etc.)?
When I visted the homepage, I understood the purpose of DoDTechSpace.
Yes

If no, please explain.

No

Please rate the following based on your experience with the DoDTechSpace:

1.

Visual appeal

2.
3.

Ease of navigation
Clarity of site functionality

Excellent

Very Good

Good

Fair

Poor

Excellent

Very Good

Good

Fair

Poor

4. Intuitiveness of navigation icons
5. Website layout and design are professional and
engaging
6. Overall satisfaction

What do you expect to find or do on DoDTechSpace?

What information do you access/need on a daily basis?

Please rate the ease of navigating between resources/information on DoDTechSpace.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree

Now take another moment to review the DoDTechSpace homepage and think about what features you will
be using for your informational needs.

Please rank the following features according to
importance for your informational needs. (1=
most important, 13= least important)

Activity
Browse
Connect, Find and Share
Expert Search
Featured Content
Link Feature
Need Help
Places of Interest
Popular Content
Questions? Just Ask!
Search Box
Watch Tag
Welcome to DoDTechSpace

When I selected the following, the information displayed was what I expected.
Actions

Activity

Browse

Connect, Find & Share

Create

Strongly Agree

Strongly Agree

Strongly Agree

Strongly Agree

Strongly Agree

Agree

Agree

Agree

Agree

Agree

Undecided

Undecided

Undecided

Undecided

Undecided

Disagree

Disagree

Disagree

Disagree

Disagree

Strongly Disagree

Strongly Disagree

Strongly Disagree

Strongly Disagree

Strongly Disagree

[Question
Text]
Inbox

Need Help?

Question? Just Ask!

Search

Welcome to
DoDTechSpace
Strongly Agree

Strongly Agree

Strongly Agree

Strongly Agree

Strongly Agree

Agree

Agree

Agree

Agree

Undecided

Undecided

Undecided

Undecided

Agree

Disagree

Disagree

Disagree

Disagree

Undecided

Strongly Disagree

Strongly Disagree

Strongly Disagree

Strongly Disagree

Disagree
Strongly Disagree

If you have chosen undecided, disagree or strongly disagree with the previous items, please explain below:

What do you want to see that you are not currently finding in DoDTechSpace?

Take a moment to go to DoDTechSpace at https://dodtechspace.dtic.mil/welcome and create a group on
DoDTechSpace.
Please rate the ease and intuitiveness of creating a discussion on DoDTechSpace:
Very Easy

Easy

Moderate

Somewhat Hard

Hard

Very Hard

What did you like most about that process (i.e., creating a discussion).

What did you like least about that process (i.e., creating a discussion).

In looking at what DoDTechSpace offers, which aspects, are of greatest interest and value to you?

What type of information, functions and/or capabilities would you need to integrate DoDTechSpace into your daily
workflow process?

How likely are you to recommend DoDTechSpace to a colleague?
Very Likely

Likely

Undecided

Somewhat Unlikely

Addtional Comments:

Thank you for your participation!

Very Unlikely


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File Modified1899-12-30
File Created1899-12-30

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