Direct Customer Survey

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1845-0045 can be found here:

Documents and Forms

Document Name Document Type
Survey for Direct Customers final.docx Other-Survey for Direct Customer
Direct Customer Survey Clearance Request.doc Change to already approved customer survey Template IC Document

Information Collection (IC) Details

IC Title:	Direct Customer Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey for Direct Customer			Survey for Direct Customers final.docx		Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Higher Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 1	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	1	1
Annual IC Time Burden (Hours)	1	1
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Change to already approved customer survey Template	Direct Customer Survey Clearance Request.doc	09/21/2015

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.