GENERIC CLEARANCE FOR QUALITATIVE CONSUMER EDUCATION, ENGAGEMENT, AND EXPERIENCE INFORMATION COLLECTIONS

Forms and Documents

Document Name	Status
83C - Change OMB Review Time.docx Justification for No Material/Nonsubstantive Change	2014-04-09
3170-0036 - CEE Generic IC Template VS2.docx Supplementary Document	2014-04-09
CEE Generic PRA IC Template 3-22-13.pdf Supplementary Document	2013-03-26
Appendix A burden hour chart.pdf Supplementary Document	2013-03-26
CEE Generic Supporting Statement A B 3-22-13.pdf Supporting Statement B	2013-03-26
CEE Generic Supporting Statement A B 3-22-13.pdf Supporting Statement A	2013-04-01

IC Document Collections

IC ID	Document Title	Status
220083	Survey on Program Activities for YES Initiative Other-Survey	New
219120	CFPB Tax Time Savings Initiative; Post-tax season pilot participant survey Other-Questions	New
219013	Student Loan Repayment Focus Groups/Interviews Other-Screeners	New
218347	CFPB Tax Time Savings Initiative; Pre-tax season pilot participant survey Other-Pre-session Survey	New
218100	Parents Initiative: Parents in the Workplace Other-Interview Script	New
216454	Consumer Decision-Making Innovation Development- Proof of Concept Testing Other-Instruments	New
216073	CFPB Financial Education Exchange Other-Instruments	New
214763	Flashcards Content Development Other-Invitation Email	New
214274	User Testing of Innovative Financial Products and Services Designed to Help Assist Consumers Manage Their Spending Other-Consent Form and Questions	New
212662	Focus Groups and Interviews Exploring Consumers' Reactions to and Perceptions of Reverse Mortgage Advertising Other-Screener	New
212429	Elder Financial Protection Networks Study Other-Informed Consents	New
211481	Parents & Teachers Focus Groups Other-Informed Consent - Parents	New
210837	CFPB Ready, Set, Save Tax Time Savings Campaign; End of Tax Year Partner Feedback Other-Questionaire	Unchanged
210526	Qualitative research in support of a test of rules of thumb for use by credit card revolvers in financial decision making Other-GenIC	Unchanged
210062	Qualitative Research of Consumer Understanding and Decision-making Related to Overdrafts Other-IC for ROT Overdrafts	Unchanged
209863	Qualitative Research of Consumer Understanding and Decision-making Related Credit Reports, Auto Budgeting, Comparison Shopping, and Rules of Thumb Other-IC for Rules of Thumb	Unchanged
209212	CFPB Ready, Set, Save Tax Time Savings Campaign Other-Survey	Unchanged
208258	Community Education Project Librarian and Patron Interviews Other-Survey Questions	Unchanged
208207	CFPB Financial Education Discussion Group Other-IC Template and Questions	Unchanged
207390	Qualitative Research on Financial Well-being for American Consumers Other-IC template and interview guide	Unchanged

ICR Details

OMB Control No: 3170-0036	ICR Reference No: 201404-3170-001
Status: Historical Active	Previous ICR Reference No: 201303-3170-004
Agency/Subagency: CFPB	Agency Tracking No: CEE - CFPB-2013-0007
Title: GENERIC CLEARANCE FOR QUALITATIVE CONSUMER EDUCATION, ENGAGEMENT, AND EXPERIENCE INFORMATION COLLECTIONS
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 04/30/2014
	Date Received in OIRA: 04/09/2014
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	06/30/2016	06/30/2016	06/30/2016
Responses	3,000	0	3,000
Time Burden (Hours)	15,000	0	15,000
Cost Burden (Dollars)	0	0	0

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Abstract: Under the Dodd-Frank Wall Street Reform and Consumer Protection Act, Public Law No. 111-203, Section 1013(d), the Bureau's Office of Financial Education is responsible for developing and implementing initiatives intended to educate and empower consumers to make better informed financial decisions. The Bureau seeks to obtain approval of a generic clearance to collect qualitative data on effective strategies and consumer experiences from both financial education practitioners and consumers through a variety of methods, including in-person meetings, interviews, focus groups, qualitative surveys, online discussion forums, social media polls, and other qualitative methods as necessary. The information collected through these processes will increase the Bureau's understanding of consumers' financial experiences, financial education and empowerment programs, and practices that can improve financial decision-making skills and outcomes for consumers.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	78 FR 2961	01/15/2013
30-day Notice:	Federal Register Citation:	Citation Date:
	78 FR 20900	04/08/2013
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 20

IC Title	Form No.	Form Name
Flashcards Content Development
Qualitative research in support of a test of rules of thumb for use by credit card revolvers in financial decision making
User Testing of Innovative Financial Products and Services Designed to Help Assist Consumers Manage Their Spending
Elder Financial Protection Networks Study
Community Education Project Librarian and Patron Interviews
Focus Groups and Interviews Exploring Consumers' Reactions to and Perceptions of Reverse Mortgage Advertising
CFPB Ready, Set, Save Tax Time Savings Campaign; End of Tax Year Partner Feedback
Parents & Teachers Focus Groups
Qualitative Research of Consumer Understanding and Decision-making Related Credit Reports, Auto Budgeting, Comparison Shopping, and Rules of Thumb
Parents Initiative: Parents in the Workplace
CFPB Tax Time Savings Initiative; Pre-tax season pilot participant survey
Consumer Decision-Making Innovation Development- Proof of Concept Testing
Student Loan Repayment Focus Groups/Interviews
CFPB Tax Time Savings Initiative; Post-tax season pilot participant survey
CFPB Financial Education Discussion Group
Survey on Program Activities for YES Initiative
CFPB Ready, Set, Save Tax Time Savings Campaign
CFPB Financial Education Exchange
Qualitative Research of Consumer Understanding and Decision-making Related to Overdrafts
Qualitative Research on Financial Well-being for American Consumers

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	3,000	3,000	0	0	0	0
Annual Time Burden (Hours)	15,000	15,000	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: New generic information collection plan.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 04/09/2014

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