Customer Survey Listing

Att_Customer_Survey_Listing_for_Master_Clearance.xlsx

Master Generic Plan for Customer Surveys and Focus Groups

Customer Survey Listing

OMB: 1800-0011

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ICR ID or EDICS # Survey Name Respondents Hrs/Resp Burden Hrs






Office of Innovation and Improvement


1001.235 Improving the Quality of Services for Students with Disabilities in Charter Schools:
Exploring National Needs and Potential Policy Solutions Meeting Survey
15 0.27 4
1001.225 Charter Support Organization Master Class Survey 160 0.28 40
4463 NCSRC Webinar Evaluation 480 0.17 80
4370 OSDFS Emergency Management for Higher Education (EMHE) Customer Service Survey 18 0.20 6
1001.214 Emergency Management-101 (EM-101) Satisfaction Survey 1,000 0.15 250
3484 Safe and Drug-Free Schools Project Directors' Meeting Customer Satisfaction Survey 450 0.10 75
3313 Higher Education Center for Alcohol and Other Drug Abuse and Violence Prevention 350 0.10 60
3267 Higher Education Center CSS (Non-Clients) 120 0.50 60
3080 Violence Prevention Training 125 0.10 17
1001.233 MSAP Needs Assesment Customer Service Satisfaction Surveys and Focus Group Instruments 459 0.30 139
1001.201 PEP TA Call Customer Feedback Survey 250 0.03 8
1001.219 Readiness and Emergency Management for Schools (REMS) Grantees Customer Service Satisfaction Survey 980 0.20 160
1001.209 Parental Options and Information (POI) Project Directors Conference Family Engagement Survey 200 0.33 67
1001.204 NIFL K-3 Pilot Program Customer Satisfactory Survey 21 0.40 9
1001.202 Developing Early Literacy: Report of the National Early LIteracy Panel Customer Satisfaction Survey 1,039 0.06 68
1001.224 NCSRC Webinar Evaluation 480 0.16 80
1001.227 Transforming Urban Public Education: Exploring the Potential of City-Based Strategies Conference Survey 360 0.25 90
1001.246 Building the Capacity of Charter Schools: Effectively Serving Students with Disabilities Conference Evaluation 300 0.17 51
1001.256 Charter School Programs Resource Center English Learners Meeting Evaluation 40 0.08 3

Total 6,847
1,267






Office of Vocational and Adult Education


3343 LINCS Needs Assessment Survey 625 0.25 156
4633 Data Quality Institute Conference Participant Survey 300 0.12 36
4941 DAEL Professional Development Webinars 1,500 0.12 192

Total 2,425
384






Office of Postsecondary Education


1001.203 Equity Assistance Centers Customer Satisfaction Survey 310 1 310
1001.215 Customer Satisfaction Survey-Strategic Planning Staff 4,120 0.25 1,037
1001.22 Emergency Management-Higher Education (EMHE) Customer Service Survey 56 0.32 18
1001.247 Innovation to Drive Productivity in Postsecondary Education Symposium Pre-Symposium Survey 140 0.17 24

Total 4,626
1,389






Office of Communications and Outreach


3355 Customer Service Feedback Form for Events, Conferences, Meetings, Publications and Written Material 36,875 0.17 6,121
1001.253 Unpaid Student Internship Program: Pre-program Survey 300 0.17 50
1001.198 Tasks at ED.gov 400 0.10 42

Total 37,175
6,171






Office of Policy, Evaluation and Planning Development


1001.213 Doing What Works Initiative: User Feedback Survey 500 0.10 100
1001.223 EDFacts Partner Support Center Customer Service Survey 200 0.05 10

Total 700
110






Office of Elementary and Secondary Education


1001.216 MSIX Training Customer Survey 200 0.17 33
3984 Equity Assistance Centers Customer Satisfaction Survey 310 0.24 75
3561 Office Of Migrant Education Migrant Education Resource Center Peer-to-Peer Network, Training and Technical Assistance Customer Satisfaction Surveys 600 0.18 242
4185 ED Data Express Survey 300 0.10 50
1001.226 REACTS Survey 350 0.30 525
1001.232 OME Technical Assistance Evaluation 1,000 0.16 167
1001.205 Teachers Survey and Publications Dissemination Audiences Survey 11,573 0.33 3,821
1001.212 Listening and Learning Sessions Customer Feedback Form 500 0.08 42
1001.221 National Indian Education Study (NIES) 2009 Reports Focus Groups 3,085 0.04 125
1001.245 REACTS OA Survey 400 0.25 100

Total 18,318
5,180






Office of English Language Acquisition


1001.218 Customer Service Survey for OELA Discretionary Grantees 275 0.16 46






Office of the Chief Information Officer


2702 ED Internet Services Customer Survey 1,000 0.25 250






Institute of Education Sciences


3148 IES Chief State School Officers Customer Satisfaction Survey 56 0.16 9
1001.219 Regional Educational Laboratory Bridge Events 6,750 0.20 1,350
1001.228 What Works Clearinghouse (WWC) Customer Survey 6,493 0.17 1,083
1001.230 NAEP 2011 School Reports Focus Group Studies 267 1.12 300
1001.236 College Navigator Website Consumer Information Focus Groups 2011 99 0.47 47
4578 What Works Clearinghouse (WWC) Focus Groups 60 1.00 60
4719 SSS TA Needs Assessment 100 1.00 100
1001.239 National Center for Education Statistics (NCES) Website Customer Satisfaction Survey 45,000 0.01 563
1001.207 EEP Evaluation Data Collection 3,520 0.25 880
1001.208 Special Education Postdoctoral Research Training Program Postdoctoral Fellow Survey 15 0.25 4
1001.210 Evaluation of the Relevance and Utility of National Center for Education Evaluation 1,812 0.21 392
1001.211 ED Data Express Customer Survey 500 0.16 83
1001.234 DQI Conference 2011 Participant Evaluation 300 0.12 36
1001.241 2012 Focus Groups with High School Seniors and Their Parents, Guidance Counselors, and College and University Representatives, Consumer Information Disclosure Requirements 105 1.00 63

Total 65,077
4,970






Office for Civil Rights


1001.200 Technical Assistance Evaluation Form 700 0.08 58
4554 CRDC Customer Satisfaction Survey 51 0.14 7

Total 751
65






Office of Management


1001.231 Department of Education's (ED PUBS) Customer Service Satisfaction Survey 55 0.07 4
1001.243 Federal Real Property Customer Satisfaction Survey 200 0.08 17

Total 55
4






Office of the Deputy Secretary/ISU


1001.229 Teacher and Leader Community of Practice: Measuring Student Growth in Non-Tested Grades and Subjects. Meeting Evaluation 50 0.18 9
1001.244 Race to the Top Teacher and Leader Effectiveness-Standards and Assessment Community of Practice Seminar: An in-depth Look into Tennessee's Teacher and Leader Policies and Systems 20 0.10 2
1001.252 Social Media Inquiry 44 0.25 11
1001.254 RSN Social Media Followup Focus Group 21 0.76 16
1001.255 RSN Evaluation Expert Form 120 0.08 10
1001.248 RSN October Convening Customer Survey 180 0.08 15
1001.24 Race to the Top State Team Convening 150 0.08 12

RSN Social Media Inquiry 44 0.08 11

WHIEEH Monthly Webinar Feedback Survey 150 0.08 12

Campus Health Administrators Assessment 150 0.08 13

Total 929
111






Office of Educational Technology


1001.199 Leveraging Educational Technology Meeting Evaluation Form 216 0.08 18






Total Annual Responses and Burden - Customer Surveys 138,444
19,973






Average Expected Annual Number of Activities 70


Average Number of Respondents per Activity 500


Frequency of Response 1


Average Minutes per response 0.08

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