CBP Applicant Exam Scheduling Survey

BPA Entrance Exam Scheduling Survey –

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MAX Survey
BPA Entrance Exam Scheduling Survey

OMB No. 1651-0136
Expiration: 11/30/2017

You are being asked to complete this survey because you
applied for a Border Patrol Agent job with U.S. Customs and
Border Protection (CBP) and did not continue the application
process. We would like to understand your reasons for choosing
to discontinue your application. The information collected from
this survey will help CBP improve the Border Patrol Agent hiring
process.
This survey will take 3 minutes to complete. All responses are
anonymous.
Thank you in advance for your participation.

When you submitted your application, your interest in
becoming a Border Patrol Agent was
Very high
High
Neither high nor low
Low
Very Low

At the time you applied, did you know there would be an
Entrance Examination for this position?
Yes

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No
I don't remember

Did you receive an email to schedule the Entrance
Examination?
Yes
No
I don't remember

Why did you choose not to schedule the Entrance
Examination? Please choose all that apply.
I was no longer interested in the position.
I could not find a test location near me.
I could not find a convenient appointment time.
I experienced technical difficulties and could not schedule.
I reviewed the test preparation material and decided the Entrance
Examination was too long.
I reviewed the test preparation material and decided the Entrance
Examination was too difficult.
I did not know I had to schedule the Entrance Examination.
I realized I did not want to complete the structured interview.
I realized I did not want to take the polygraph examination.
I realized I did not want to take the physical fitness test.
I realized I did not want to complete the medical examination.
I realized I did not want to complete the drug test.
The scheduling process was taking too long.
The hiring process would take too long.
Other:

How can CBP improve the Entrance Examination scheduling
process? Please choose all that apply.
Send more frequent reminders to schedule via email
Send reminders to schedule via text

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Make the scheduling information easier to find
Make it more clear that I need to schedule an appointment to take
the Entrance Examination
Provide more convenient testing locations
Provide more convenient appointment times (such as evening
hours)
I have no suggestion
Other:

Please provide any feedback you have about the Border Patrol
Agent hiring process.
Do not provide your name or any other identifying information in
this survey. If you would like to speak to someone about the
Border Patrol Agent hiring process, please use the email address
provided at the end of this survey.

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Paperwork Reduction Act Statement: An agency may not
conduct or sponsor an information collection and a person is not
required to respond to this information unless it displays a
current valid OMB control number and an expiration date. The
control number for this collection is 1651-0136. This collection is
voluntary. The estimated average time to complete this
application is 3 minutes. If you have any comments regarding the
burden estimate you can write to U.S. Customs and Border
Protection, Office of Regulations and Rulings, 90 K St, NE.,
Washington DC 20229.

Submit

Exit and clear survey

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This survey is currently not active. You will not be
able to save your responses.

Visit the Max Federal Community

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