SAVE System Customer Service Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1615-0121 can be found here:

Documents and Forms

Document Name Document Type
SAVE CSQ SURVEY 3-1-2016.pdf Other-Survey
SAVE Survey mini-supporting 3-1-2016.docx Mini supporting statement IC Document
Complete a Short Survey on SAVE User Satisfaction by.pdf Greeting and Procedure Document IC Document

Information Collection (IC) Details

IC Title:	SAVE System Customer Service Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			SAVE CSQ SURVEY 3-1-2016.pdf		Yes	No	Fillable Printable

Line of Business: Homeland Security

Subfunction: Border and Transportation Security

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 1,100	Number of Respondents for Small Entity: 0

Affected Public: State, Local, and Tribal Governments

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	1,100	1,100
Annual IC Time Burden (Hours)	165	165
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Mini supporting statement	SAVE Survey mini-supporting 3-1-2016.docx	03/09/2016
Greeting and Procedure Document	Complete a Short Survey on SAVE User Satisfaction by.pdf	03/09/2016

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.