30 Day Federal Register Notice - FINAL

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Federal Register / Vol. 80, No. 124 / Monday, June 29, 2015 / Notices

(2) The accuracy of the agency’s
estimate of the burden of the proposed
collection of information;
(3) Ways to enhance the quality,
utility, and clarity of the information to
be collected; and
(4) Ways to minimize the burden of
the collection of information on those
who are to respond; including through
the use of appropriate automated
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of responses.
HUD encourages interested parties to
submit comment in response to these
questions.
Authority: Section 3507 of the Paperwork
Reduction Act of 1995, 44 U.S.C. Chapter 35.
Dated: June 24, 2015.
Colette Pollard,
Department Reports Management Officer,
Office of the Chief Information Officer.
[FR Doc. 2015–15900 Filed 6–26–15; 8:45 am]
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DEPARTMENT OF THE INTERIOR
Office of the Secretary
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Agency Information Collection
Activities: Renewal; Comment
Request; OMB ID 1090–0011—DOI
Generic Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Department of the Interior.
30-Day notice of submission of
information collection to the Office of
Management and Budget and request for
public comments.

AGENCY:
ACTION:

As part of a Federal
Government-wide effort to streamline
the process to seek feedback from the
public on service delivery, the U.S.
Department of the Interior has
submitted a Generic Information
Collection Request (Generic ICR): ‘‘DOI
Generic Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery’’ to OMB for approval under
the Paperwork Reduction Act (PRA) (44
U.S.C. 3501 et. seq.).
DATES: Comments must be submitted by
July 29, 2015.
ADDRESSES: Written comments may be
submitted to the Desk Officer for the
Department of the Interior (OMB control
#1090–0011) at the Office of
Management and Budget (OMB) via
email to OIRA_Submission@
omb.eop.gov or via facsimile (202) 395–
5806. Please also send a copy of your
comments to Don Bieniewicz at DOI via

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SUMMARY:

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email at [email protected]
or via facsimile (202) 208–4867.
Reference ‘‘DOI Generic Clearance for
the Collection of Qualitative Feedback
on Agency Service Delivery’’ in your
email subject line. Include your name
and return address in your email
message and mark your message for
return receipt.
FOR FURTHER INFORMATION CONTACT: Don
Bieniewicz (202) 208–4915. You may
also review the generic ICR online at
http://www.reginfo.gov/public/do/
PRAMain. Follow the instructions to
review Department of the Interior
collections under review by OMB.
SUPPLEMENTARY INFORMATION:
I. Abstract
The information collection activity
will garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: The
target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures

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that were or will be undertaken prior
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
II. Data
Title: DOI Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Control Number: 1090–0011.
Type of Review: Information
Collection Renewal.
Affected Public: Individuals and
Households, Businesses and
Organizations, State, Local or Tribal
Government.
Expected Annual Number of
Activities: 100.
Annual Respondents: 11,000 for
surveys, 6,000 for comment cards, 500
for focus groups.
Frequency of Response: Once per
request.
Annual Responses: 11,000 for
surveys, 6,000 for comment cards, 500
for focus groups.
Estimated Average Time per
Response: 15 minutes for surveys, 2
minutes for comment cards, 2 hours for
focus groups.
Estimated Total Annual Burden
Hours: 3,950.
III. Request for Comments
No comments were received in
response to the 60-day notice published
in the Federal Register on March 18,
2015 (80 FR 14158). We again request
public comments on this proposed
information collection. Your comments
should address: (a) The necessity of the
information collection for the proper
performance of the agency, including
whether the information will have
practical utility; (b) the accuracy of our
estimate of the burden; (c) ways we
could enhance the quality, utility, and
clarity of the information to be
collected; and (d) ways we could
minimize the burden of the collection
on the respondents, such as through the
use of automated collection techniques
or other information technology.
A federal agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a currently valid
Office of Management and Budget
control number.
Dated: June 23, 2015.
Benjamin Simon,
Assistant Director, Office of Policy Analysis,
U.S. Department of the Interior.
[FR Doc. 2015–15827 Filed 6–26–15; 8:45 am]
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