Survey for Peers 2015

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

Survey for Peers 2015

Peer Survey

OMB: 1845-0045

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Survey for Peers


Thank you for attending a Federal Student Aid presentation. The purpose of this survey is to receive feedback on how FSA can better serve you.


According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. The valid OMB control number for this information collection is 1845-0045. Public reporting burden for this collection of information is estimated to average 5 minutes per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation to respond to this collection is voluntary. If you have comments or concerns regarding the status of your individual submission of this survey, please contact the Office of Federal Student Aid 830 First Street NE Washington DC 20202 directly.


  1. How would you rate the Federal Student Aid event you attended?

  1. [Scale of 1-5 with 1=poor, 2=needs improvement, 3=satisfactory, 4=good, 5=excellent]

  2. [text box]


  1. How would you rate the trainer(s)?

  1. [Scale of 1-5 with 1=poor, 2=needs improvement, 3=satisfactory, 4=good, 5=excellent]

  2. [text box]


  1. I have used Federal Student Aid information, resources, and tools.

  1. Yes

  2. No

  3. Other [text box]


  1. I use the following resources from Federal Student Aid: (check all that apply)

    1. StudentAid.gov

    2. FAFSA.gov

    3. FinancialAidToolkit.ed.gov

    4. 1-800-4FED-AID Federal Student Aid Information Center (FSAIC)

    5. Federal Student Aid Facebook page

    6. @FAFSA Twitter account

    7. Federal Student Aid YouTube channel

    8. Publications (fact sheets, brochures, etc.)

    9. Videos

    10. Infographics

    11. None of the above

    12. Other [please specify]



  1. Please indicate how you have used or will use Federal Student Aid’s information and resources (check all that apply):



I have taken the following action…


I am planning to …


Organized a FAFSA completion event


Organize a FAFSA completion event


Organized a college access event


Organize a college access event


Shared information with potential postsecondary students


Share information with potential postsecondary students


Updated my organization’s materials or websites


Update my organization’s materials or websites


Shared information with my partners in the community


Share information with my partners in the community


Created community partnerships


Create community partnerships


Created a community campaign around financial aid


Create a community campaign around financial aid


Other (please specify)


Other (please specify)


None/not applicable


None/not applicable


  1. Please tell us more about the actions you have taken to share FSA information and resources. We are interested in innovative ideas that we can share with others.

    1. [Text box]


  1. How can Federal Student Aid better meet your organization’s needs for information and resources?

    1. [Text box]


  1. What type of organization are you representing?

    1. College or university

    2. School District

    3. High school

    4. Middle School

    5. Nonprofit organization

    6. Government – federal, state, or local

    7. Faith-based organization

    8. For-profit organization

    9. I do not represent an organization (for example, independent consultant or advisor, etc.)

    10. Other (please specify)


  1. What is the name of the organization you are representing?

  1. [text box]


  1. How many individuals does your organization serve annually? Please provide an estimate.

    1. [Capture number and validate numeric value entered]


  1. [Demographics] Please estimate the number of individuals served in each category. Note: These numbers may overlap, if an individual falls into more than one category. [Capture number and validate numeric value entered]


Population

Estimated number of individuals served over the course of a year

High school students


Elementary or middle school students


College students


Parents


Non-traditional students (over the age of 25)


First-generation students (parents do not have a college degree)


Low-income students


Active Military


Veterans


Undocumented students


Native Spanish speakers


Other (please specify)




  1. Please feel free to provide any additional feedback on how FSA can further improve.

    1. [Text box]



Thank you for your valuable feedback.



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorClaire Fluker
File Modified0000-00-00
File Created2021-01-24

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