Survey for Train the Trainers

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

Survey for Train the Trainers

Train the Trainer Survey

OMB: 1845-0045

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Survey for Train the Trainers


Thank you for attending a Federal Student Aid presentation. The purpose of this survey is to receive feedback on how FSA can better serve you.


According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. The valid OMB control number for this information collection is 1845-0045. Public reporting burden for this collection of information is estimated to average 5 minutes per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation to respond to this collection is voluntary. If you have comments or concerns regarding the status of your individual submission of this survey, please contact the Office of Federal Student Aid 830 First Street NE Washington DC 20202 directly.


  1. How would you rate the Federal Student Aid event you attended?

    1. [Scale of 1-5 with 1=poor, 2=needs improvement, 3=satisfactory, 4=good, 5=excellent]

    2. [text box]

  1. How would you rate the trainer(s)?

    1. [Scale of 1-5 with 1=poor, 2=needs improvement, 3=satisfactory, 4=good, 5=excellent]

    2. [text box]

  1. Please rate the impact of the event in the following areas [Scale of 1-5 with 1=poor, 2=needs improvement, 3=satisfactory, 4=good, 5=excellent]

    1. Increased my knowledge of Federal Student Aid policies and processes

    2. Increased my knowledge of Federal Student Aid resources and tools

    3. Increased my ability to assist individuals with the federal student aid process


  1. What was the most important thing you learned from the presentation?

  1. [text box]


  1. Have you used any of the information, resources, and tools provided from the presentation?

  1. Yes

  2. No

  3. Other [text box]


  1. Please indicate how you have taken action or made plans as a result of the Federal Student Aid presentation (check all that apply):



I have…


I am planning to …


Organized a FAFSA completion event


Organize a FAFSA completion event


Organized a college access event


Organize a college access event


Shared information with students and parents


Share information with students and parents


Updated my organization’s materials or websites


Update my organization’s materials or websites


Shared information with my partners in the community


Share information with my partners in the community


Created community partnerships


Create community partnerships


Created a community campaign around financial aid


Create a community campaign around financial aid


Other (please specify)


Other (please specify)


None/not applicable


None/not applicable


  1. Please tell us more about the actions you checked above. We are interested in innovative ideas that we can share with others.

    1. [Text box]


  1. What type of organization are you representing?

    1. College or university

    2. School district

    3. High school

    4. Middle School

    5. Nonprofit organization

    6. Faith-based organization

    7. Government – federal, state, or local

    8. For-profit

    9. I do not represent an organization (for example, consultant, independent advisor, etc.)

    10. Other (please specify)


  1. What is the name of the organization you are representing?

    1. [Text box]


  1. [Demographics] How many individuals does your organization serve annually? Please provide an estimate.

    1. [Capture number and validate numeric value entered]


  1. [Demographics] Please estimate the number of individuals served in each category. Note: These numbers may overlap, if one individual falls into more than one category. [Capture number and validate numeric value entered]


Populations

Estimated number of individuals served over the course of a year

High school students


Elementary or middle school students


College Students


Parents


Non-traditional students (over the age of 25)


First-generation students (parents do not have a college degree)


Low-income students


Active Military


Veterans


Undocumented Students


Native Spanish Speakers


Other [please specify – text box]




  1. Please feel free to provide any additional feedback on how FSA can further improve.

    1. [Text box]


Thank you for your valuable feedback.

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorClaire Fluker
File Modified0000-00-00
File Created2021-01-24

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