Salesforce Contact Information Survey

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1845-0045 can be found here:

Documents and Forms

Document Name Document Type
1845-0045 Salesforce Customer Survey 2016-05-20.pdf www.surveymonkey.com Other-survey
1845-0045 Salesforce Data Collection Clearance Form 5 19 2016.doc Documentation for the Generic Clearance of Customer Service Satisfaction Collections - for Salesforce Contact Information Survey IC Document

Information Collection (IC) Details

IC Title:	Salesforce Contact Information Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-survey			1845-0045 Salesforce Customer Survey 2016-05-20.pdf	https://www.surveymonkey.com	Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Higher Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 1,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	1,000	1,000
Annual IC Time Burden (Hours)	83	83
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Documentation for the Generic Clearance of Customer Service Satisfaction Collections - for Salesforce Contact Information Survey	1845-0045 Salesforce Data Collection Clearance Form 5 19 2016.doc	05/20/2016

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.