List of Ongoing and past Gen IC Projects for May 2016 Filing

Ongoing and Past Projects under Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan 2016

Borrower in Default Survey

Borrower in Delinquency Survey

Borrower In School Survey

Borrower In-Grace Survey

Borrower Message Testing Online Survey

Content Delivery In-Person Focus Group

Content Delivery Research Online Survey

Data Collection for PEP Participant Baseline Report

Data Collection for PEP Participation Baseline Report

Data Collection for PEP Phase II Report

Data Collection for PEP Phase III Reports (Focus Groups)

Direct Customer Survey

Ease of doing business with FSA - School Partners Survey

FAFSA on the Web (FOTW) Survey

Federal Student Aid Information Center (FSAIC) Customer Satisfaction Survey
Financial Aid Toolkit Feedback

Financial Aid Toolkit Website Evaluation Online Survey and Online Focus Group

Financial Aid Toolkit Website Survey

FSA Borrower in Income-Driven Repayment Plans Customer Satisfaction Survey

FSA Customer Messaging Focus Group

FSA Servicer Survey Questionnaire - Borrowers

FSA Target Audience In-person Focus Group (HS, JHS, Parents)

FSA Target Audience On-Line Survey (HS, JHS, Parents)

FSA Training Conference Overall Evaluation

Homepage Redesign Focus Group Research

MSURSD Financial Literacy Focus Group

MSURSD Leadership and Management and Content/Delivery Approach Survey

MSURSD Outreach Event Survey

MSURSD Risk Management Survey

Multimedia Research On-line Survey

Multimedia Testing Focus Group (videos and infographics)

Ombudsman Survey

Partner Reporting Feedback

Peer Survey

Pell Grant Experiments School Satisfaction Survey (ESI)

PEP Baseline Report Follow-Up Interview

Point-of-Service Customer Satisfaction Survey for School Relations' and Applicant Services' Customers

Potential Adult Student Focus Group Research

Regulatory Disclosure Focus Group

Repayment Direct Customer Survey

Salesforce Customer Survey

School Partners Survey

Train the Trainer Survey

Training Information Services Division (TSID) Training Survey

Video Research Focus Groups Research

Video Testing On-Line

Website Usability Study Interview