Feedback system customer satisfaction survey (formerly the OMBudsman system survey)

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1845-0045 can be found here:

Documents and Forms

Document Name Document Type
Clean Version - Amend - FY 2018 - Feedback System Survey January 28, 2018.pdf Other-Feedback System Survey
Template Gen Feedback system Survey - January 23 2019 (2).pdf Template for Gen IC IC Document

Information Collection (IC) Details

IC Title:	Feedback system customer satisfaction survey (formerly the Ombudsman system survey)	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Feedback System Survey			Clean Version - Amend - FY 2018 - Feedback System Survey January 28, 2018.pdf		Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Higher Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 4,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	4,000	4,000
Annual IC Time Burden (Hours)	667	667
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Template for Gen IC	Template Gen Feedback system Survey - January 23 2019 (2).pdf	01/30/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.