Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Waterman comment - 2017.pdf	Public Comments	Uploaded 2017-02-18	Repair queued
Generic Clearance Submission Template 2017 drft.pdf	Supplementary Document	Uploaded 2017-04-12	Available
DCBE SS 2017 Pt B fin for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.pdf	Supporting Statement B	Uploaded 2017-04-12	Available
DCBE-SS 2017 Pt A for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.pdf	Supporting Statement A	Uploaded 2017-04-12	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
234024	Feedback sessions for Consumer Center and Complaint Assistant websites	Instruction	New
231631	Focus Groups for Targeted User Groups	Instruction	New
231483	Survey of Consumers and Various Target Groups	Other-Survey and Instruction	New
227994	Rural Fraud Research - Consumer Survey	Other-Survey	New
227993	Rural Fraud Research: Screening for Consumer Survey	Other-Screener Script	New
226940	Rural Fraud Research: Consumer Focus Groups	Other-Focus Group Interview Script	New
226939	Rural Fraud Research: Screening for Consumer Focus Groups	Other-Screener Script	New

ICR Details

OMB Control No: 3084-0159	ICR Reference No: 201704-3084-002
Status: Historical Active	Previous ICR Reference No: 201404-3084-006
Agency/Subagency: FTC	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 05/15/2017
Retrieve Notice of Action (NOA)	Date Received in OIRA: 04/13/2017
Terms of Clearance:

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	05/31/2020	36 Months From Approved	05/31/2017
Responses	8,040	0	5,040
Time Burden (Hours)	3,465	0	1,845
Cost Burden (Dollars)	0	0	0

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Abstract: The FTC's Division of Consumer & Business Education (DCBE) seeks to obtain renewed OMB approval for generic clearance to collect qualitative feedback from stakeholders regarding DCBE's service delivery.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 8755	01/30/2017
30-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 17835	04/13/2017
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 7

table that charts list of burden

IC Title	Form No.	Form Name
Feedback sessions for Consumer Center and Complaint Assistant websites
Focus Groups for Targeted User Groups
Rural Fraud Research - Consumer Survey
Rural Fraud Research: Consumer Focus Groups
Rural Fraud Research: Screening for Consumer Focus Groups
Rural Fraud Research: Screening for Consumer Survey
Survey of Consumers and Various Target Groups

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	8,040	5,040	0	3,000	0	0
Annual Time Burden (Hours)	3,465	1,845	0	1,620	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The fast-track program has proven very valuable, and FTC staff anticipates expanded use of it going forward. Further, staff desires added cushion to avoid risk of exceeding proposed cap projections.

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Annual Cost to Federal Government: $399,250

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 04/13/2017

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