2019 TTB Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1513-0132 can be found here:

Documents and Forms

Document Name Document Type
2019 TTB CustSatSurveyQuestions.docx www.surveymonkey.com/ Other-Customer Satisfaction Survey
2019 TTB CustSatSurveyJustification.pdf 2019 TTB Customer Satisfaction Survey Justification IC Document

Information Collection (IC) Details

IC Title:	2019 TTB Customer Satisfaction Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Customer Satisfaction Survey			2019 TTB CustSatSurveyQuestions.docx	https://www.surveymonkey.com/	Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 5,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	5,000	5,000
Annual IC Time Burden (Hours)	1,250	1,250
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
2019 TTB Customer Satisfaction Survey Justification	2019 TTB CustSatSurveyJustification.pdf	05/08/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.