Information Sharing Engagement Feedback Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

SOPD Survey -- Information Sharing Engagement feedback v6

Stakeholder Feedback Surveys

OMB: 1670-0027

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Critical Infrastructure Stakeholder
Feedback Survey:
Information Sharing Engagement
(Activity/Event) Feedback
General Information
Date of activity/event/engagement/product
or tool use

Name of activity/event/engagement/product
or tool use

What classification best describes your organization?

Federal Government
State
Private
Other
Territorial
Non-profit
Tribal
Local
government
government
sector State/Territory
Organization’s

Organization’s sector

Alabama

Chemical

American
Alaska
District
Connecticut
Colorado
California
Arkansas
Arizona
Nevada
Nebraska
Montana
Missouri
Mississippi
Minnesota
Michigan
Massachusetts
Maryland
Maine
Louisiana
Kentucky
Kansas
Iowa
Indiana
Illinois
Idaho
Hawaii
Guam
Georgia
Florida
Delaware
New
North
Puerto
Pennsylvania
Oregon
Oklahoma
Ohio
Rhode
South
Virgin
Virginia
Vermont
Utah
Texas
Tennessee
West
Washington
Wyoming
Wisconsin
Hampshire
Jersey
Mexico
York
Virginia
Carolina
Dakota
Carolina
Marianas
Dakota
Island
Islands
Rico
of Samoa
Columbia
Islands
Overall
Assessment

Commercial
Critical
Communications
Defense
Dams
Emergency
Financial
Energy
Food
Government
Healthcare
Informaton
Nuclear
Transportation
Water
and
and
Manufacturing
Reactors,
Industrial
Services
Agriculture
Wastewater
and
Services
Technology
Facilities
Facilities
Systems
Public
Materials,
Health
Systems
and Waste

1 How satisfied were you with the following aspects of the activity or event?
a) Timeliness: The degree to which you received or obtained the information within the time it was needed.
Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

b) Relevance: The degree to which information was applicable to your organization.
Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

c) Completeness: The degree to which the information contained all of the necessary details.
Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

d) Actionability: The degree to which the information enabled you to make enhancements to effectively prevent,
protect against, mitigate, or recover from incidents.
Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Dissatisfied

Very Dissatisfied

e) Accuracy: The degree to which the information was correct.
Very Satisfied

Satisfied

Neutral

f) Delivery mechanism: The manner by which the information was received (e.g., website, email, teleconference,
meeting).
Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

2 This activity or event improved my organization’s understanding of a threat, vulnerability, or consequence.
Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

NA

3 My organization is likely to incorporate the information provided into future risk mitigation and resilience enhancements
Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

NA

4 This activity or event informed my organization’s decision making or was incorporated into future risk mitigation or
resilience enhancements.
Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

NA

5 This activity or event will be integrated into my organization’s security awareness products or shared product
internally or with other partners.
Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

NA

6 This activity or event helped my organization respond to a specific threat.
Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

NA

7 Please provide an explanation of any other aspects of the activity or event you found valuable

8 Please provide any recommendations that you may have on how future activities or events of this type could be
improved to enhance their quality and relevance.

OMB Control Number: 1670-0027
Expiration Date: 10/31/2017
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