NPPD Webinar Evaluation Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

NPPD Webinar Evaluation Survey_final

NPPD Evaluation Surveys

OMB: 1670-0027

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Department of Homeland Security OMB Control Number: 1670-0027

National Protection and Programs Directorate OMB Expiration Date: 01/31/2021

National Protection and Programs Directorate (NPPD)

Webinar Evaluation Survey



PRA Burden Statement: The public reporting burden to complete this information collection is estimated at 3 minute per response, including the time completing and reviewing the collected information. The collection of this information is voluntary. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number and expiration date. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to DHS/NPPD. Mail Stop 0608, 245 Murray Lane SW, Arlington, VA 20598. ATTN: PRA [1670-0027].



Thank you for attending today’s webinar! Your feedback is important to us and we appreciate your taking the time to let us know about today’s session. We will use your feedback to continue to improve any future webinars and trainings.

Please indicate the extent to which you agree with the following statements. Questions include drop down lists, ordinal ratings, or open ended questions. Unless otherwise noted, ordinal ratings use the following scale: Strongly Disagree = 1; Disagree = 2; Neutral = 3; Agree = 4; Strongly Agree = 5



Webinar Title: <enter webinar title>

Webinar Date: <enter webinar date>



  1. How would you categorize your organization? (Select the most applicable option)

  • Federal government

  • State government

  • Local government

  • Tribal government

  • Territorial government

  • Private sector or industry

  • Research or academia

  • Non-governmental organization

  • Other _____________________



  1. What critical infrastructure sector most closely aligns to your organization?

    1. Chemical Sector

    2. Commercial Facilities Sector

    3. Communications Sector

    4. Critical Manufacturing Sector

    5. Dams Sector

    6. Defense Industrial Base Sector

    7. Emergency Services Sector

    8. Energy Sector

    9. Financial Services Sector

    10. Food and Agriculture Sector

    11. Government Facilities Sector

    12. Healthcare and Public Health Sector

    13. Information Technology Sector

    14. Nuclear Reactors, Materials, and Waste Sector

    15. Transportation Systems Sector

    16. Water and Wastewater Systems Sector

Please evaluate the following statements

  1. I am likely to recommend this webinar to my colleagues.

    1. Strongly Disagree = 1; Disagree = 2; Neutral = 3; Agree = 4; Strongly Agree = 5



  1. I will encourage my organization to incorporate information learned through this webinar into our <enter cybersecurity or infrastructure> risk management activities.

    1. Strongly Disagree = 1; Disagree = 2; Neutral = 3; Agree = 4; Strongly Agree = 5



  1. Use of the webinar technology platform was intuitive and conducive to learning.

    1. Strongly Disagree = 1; Disagree = 2; Neutral = 3; Agree = 4; Strongly Agree = 5



  1. What did you like best about this webinar? (Select all that apply)

    1. The information was relevant and accurate

    2. The information was timely

    3. The presenter was knowledgeable and engaging

    4. The presentation structure was interesting and intuitive

    5. Other _____________________



  1. Shape1

    TEXT

    Please provide any recommendations for improving future webinars to enhance their relevance in the space provided below. To maintain anonymity, please do not provide personally identifiable information about yourself or your organization in your response. (open ended).



  1. Do you use other <enter NPPD program name> products and services?

    1. Scale: 1= Never; 2 = Rarely; 3 = Sometimes; 4 = Frequently; 5 = Very Frequently



  1. Which types of <enter NPPD program name> products and services do you use frequently? (Select all that apply)

    1. N/A

    2. <enter NPPD program product or service>

    3. <enter NPPD program product or service>

    4. <enter NPPD program product or service>

    5. <enter NPPD program product or service>

    6. <enter NPPD program product or service>

    7. <enter NPPD program product or service>

    8. <enter NPPD program product or service>

    9. Other _____________________



  1. Shape2

    TEXT

    In the space provide below, please provide any additional feedback or comments on areas where the NPPD is excelling or may need improvements. To maintain anonymity, please do not provide personally identifiable information about yourself or your organizations in your response. (open ended)

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AuthorOram, Alex
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File Created2021-01-20

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