National Archives and Records Administration's Research Services Online Tutorial

Survey questions:
Preliminary question
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Which of the following in the list below best describes you? (Please select one.)
o National Archives Employee
o Student
o Volunteer
o Docent
Which video in the list below did you watch? (Please select one.)
o Google Drive FAQs – Sharing a Document
o Google Drive FAQs – Creating a Document
o ICN FAQs – Managing Email Notifications
o ICN FAQs – Is Anyone Using My Group
o ICN FAQs – Getting There
o ICN FAQs – Finding Information About Research Services
o ICN FAQs – Difference between a Group and a Space
o ICN FAQs – Adding a Profile Photo

Objectives
1.

Objectives were made clear in the tutorial.
a. Scale: Strongly Agree, Agree, Neither Agree nor Disagree, Disagree, Strongly Disagree, No
Comment

Topic
2.

The topic of the tutorial was thoroughly covered.
a. Scale: Strongly Agree, Agree, Neither Agree nor Disagree, Disagree, Strongly Disagree, No
Comment

3.

The tutorial provided relevant and useful information.
a. Scale: Strongly Agree, Agree, Neither Agree nor Disagree, Disagree, Strongly Disagree, No
Comment

4.

The tutorial helped you gain new knowledge and skills that will be useful for your work.
a. Scale: Strongly Agree, Agree, Neither Agree nor Disagree, Disagree, Strongly Disagree, No
Comment

Presentation
5.

Overall, how would you evaluate the tutorial?
a. Scale: Excellent, Very Good, Fair, Poor, Very Poor, No comment

6.

How would you rate the quality and content of the tutorial?
a. Scale: Excellent, Very Good, Fair, Poor, Very Poor, No comment

7.

The tutorial was informative.
a. Scale: Strongly Agree, Agree, Neither Agree nor Disagree, Disagree, Strongly Disagree, No
Comment

8.

The tutorial was easy to follow.
a. Scale: Strongly Agree, Agree, Neither Agree nor Disagree, Disagree, Strongly Disagree, No
Comment

Satisfaction
9.

Overall, I was satisfied with the tutorial.
a. Scale: Strongly Agree, Agree, Neither Agree nor Disagree, Disagree, Strongly Disagree, No
Comment

10. Would you recommend the tutorial to a colleague?
a. Yes
b. No
Skill
11. Was the presenter organized and prepared?
a. Yes
b. No
12. Did the presenter provide practical applications?
a. Yes
b. No
13. Did the presenter relate the subject matter to a real life situation?
a. Yes
b. No
Style
14. Overall, how would you rate the presentation style of the tutorial?
a. Scale: Excellent, Very Good, Fair, Poor, Very Poor, No comment

Additional Topics
16. How did you hear about the tutorial? [narrative]
17. What topics would you like featured in future tutorials? [narrative]
18. How could the tutorial be improved? [narrative]

PAPERWORK REDUCTION ACT PUBLIC BURDEN STATEMENT: You are not required to provide the information requested on a form
that is subject to the Paperwork Reduction Act unless the form displays a valid OMB control number. Public burden reporting for this
collection of information is estimated to be less than 5 minutes per response. Send comments regarding the burden estimate or any
other aspect of the collection of information, including suggestions for reducing this burden, to National Archives and Records
Administration (MP), 8601 Adelphi Rd, College Park, MD 20740-6001. DO NOT SEND COMPLETED FORMS TO THIS ADDRESS.
OMB Control No. 3095-0070, expiration date 10/31/2017

(05-17 version)