Appendix E4. Estimates of Respondent Burden

App E4 Estimates of Respondent Burden_v3.xlsx

Third National Survey of WIC Participants (NSWP-III)

Appendix E4. Estimates of Respondent Burden

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Appendix E4. Estimates of Respondent Burden

















Respondent Category Respondent Type Instrument Appendix ID Total Sample Size Respondents Non-Respondents Grand Total Burden Estimate (Hours)
Estimated Number of Respondents Frequency of Response Total Annual Responses Average Time Per Response (Hours) Total Annual Burden Estimate (Hours) Estimated Number of Non-Respondents Frequency of Non-Response Total Annual Non-Responses Average Time Per Non- Response (Hours) Total Annual Burden Estimate (Hours)
REPORTING
Year 1 Data Collection
State, Local, and Tribal Government
State, Local, and Tribal Government State WIC Agency Directors State Agency Survey-Web B1.a, B1.b 90 90 1 90 1.10 99.00 0 0 0 0.00 0.00 99.00
Letter to State Agencies from Regional Offices C2 90 90 1 90 0.02 1.50 0 0 0 0.00 0.00 1.50
State Agency Survey Invitation Email C3 90 34 1 34 0.02 0.57 56 1 56 0.02 1.12 1.69
State Agency Survey Invitation Letter with Instrument C4 90 56 1 56 0.05 2.79 34 1 34 0.02 0.68 3.47
State Agency Survey Reminder Email, 1 C5 34 13 1 13 0.02 0.22 21 1 21 0.02 0.42 0.64
State Agency Survey Reminder Email, 2 21 8 1 8 0.02 0.13 13 1 13 0.02 0.26 0.40
State Agency Survey Reminder Email, 3 13 5 1 5 0.02 0.08 8 1 8 0.02 0.16 0.25
State Agency Survey Reminder Email, 4 8 3 1 3 0.02 0.05 5 1 5 0.02 0.10 0.15
State Agency Survey Reminder Email, 5 5 2 1 2 0.02 0.03 3 1 3 0.02 0.06 0.09
State Agency Survey Reminder Email, 6 3 1 1 1 0.02 0.02 2 1 2 0.02 0.04 0.06
State Agency Survey Reminder Email, 7 2 2 1 2 0.02 0.03 0 0 0 0.00 0.00 0.03
State Agency Survey Reminder Telephone Script, Call 1a C6 56 25 1 25 0.05 1.26 31 1 31 0.02 0.61 1.87
State Agency Survey Reminder Telephone Script, Call 2a 31 14 1 14 0.05 0.69 17 1 17 0.02 0.34 1.03
State Agency Survey Reminder Telephone Script, Call 3a 17 8 1 8 0.05 0.38 9 1 9 0.02 0.19 0.57
State Agency Survey Reminder Telephone Script, Call 4a 9 4 1 4 0.05 0.21 5 1 5 0.02 0.10 0.31
State Agency Survey Reminder Telephone Script, Call 5a 5 2 1 2 0.05 0.11 3 1 3 0.02 0.06 0.17
State Agency Survey Reminder Telephone Script, Call 6a 3 1 1 1 0.05 0.06 2 1 2 0.02 0.03 0.09
State Agency Survey Reminder Telephone Script, Call 7 2 2 1 2 0.05 0.08 0 0 0 0.00 0.00 0.08
Study Description for State and Local WIC Agencies D1 90 90 1 90 0.05 4.50 0 0 0 0.00 0.00 4.50
State Agency Survey Thank You Letter D2 90 90 1 90 0.02 1.50 0 0 0 0.00 0.00 1.50
State Agency Administrative Data Request-Web B8 20 20 1 20 1.00 20.00 0 0 0 0.00 0.00 20.00
Email to State Agencies from Regional Offices C24 20 20 1 20 0.08 1.60 0 0 0 0.00 0.00 1.60
State Agency Reminder Email, 1 C25 18 3 1 3 0.02 0.06 15 1 15 0.02 0.30 0.36
State Agency Reminder Email, 2 15 5 1 5 0.02 0.10 10 1 10 0.02 0.20 0.30
State Agency Reminder Email, 3 10 4 1 4 0.02 0.08 6 1 6 0.02 0.12 0.20
State Agency Reminder Email, 4 6 2 1 2 0.02 0.04 4 1 4 0.02 0.08 0.12
State Agency Reminder Email, 5 4 2 1 2 0.02 0.04 2 1 2 0.02 0.04 0.08
State Agency Reminder Email, 6 2 1 1 1 0.02 0.02 1 1 1 0.02 0.02 0.04
State Agency Reminder Email, 7 1 1 1 1 0.02 0.02 0 0 0 0.00 0.00 0.02
State Agency Reminder Telephone Script, Call 1a C26 18 3 1 3 0.05 0.15 15 1 15 0.02 0.30 0.45
State Agency Reminder Telephone Script, Call 2a 15 5 1 5 0.05 0.25 10 1 10 0.02 0.20 0.45
State Agency Reminder Telephone Script, Call 3a 10 4 1 4 0.05 0.20 6 1 6 0.02 0.12 0.32
State Agency Reminder Telephone Script, Call 4a 6 2 1 2 0.05 0.10 4 1 4 0.02 0.08 0.18
State Agency Reminder Telephone Script, Call 5a 4 2 1 2 0.05 0.10 2 1 2 0.02 0.04 0.14
State Agency Reminder Telephone Script, Call 6a 2 1 1 1 0.05 0.05 1 1 1 0.02 0.02 0.07
State Agency Reminder Telephone Script, Call 7 1 1 1 1 0.05 0.05 0 0 0 0.00 0.00 0.05
Local WIC Agency Directors Local Agency Survey-Webb B2.a, B2.b 965 772 1 772 1.00 772.00 193 1 193 0.02 3.86 775.86
Local Agency Survey Invitation Email C7 965 338 1 338 0.02 5.63 627 1 627 0.02 12.55 18.17
Local Agency Survey Invitation Letter with Instrument C8 965 434 1 434 0.05 21.71 531 1 531 0.05 26.54 48.25
Local Agency Survey Reminder Email, 1 C9 338 186 1 186 0.02 3.10 152 1 152 0.02 3.04 6.14
Local Agency Survey Reminder Email, 2 152 84 1 84 0.02 1.39 68 1 68 0.02 1.37 2.76
Local Agency Survey Reminder Email, 3 68 38 1 38 0.02 0.63 30 1 30 0.02 0.61 1.24
Local Agency Survey Reminder Email, 4 30 16 1 16 0.02 0.27 14 1 14 0.02 0.28 0.55
Local Agency Survey Reminder Email, 5 14 8 1 8 0.02 0.14 6 1 6 0.02 0.12 0.25
Local Agency Survey Reminder Email, 6 6 3 1 3 0.02 0.05 3 1 3 0.02 0.05 0.11
Local Agency Survey Reminder Email, 7 3 3 1 3 0.02 0.05 0 0 0 0.00 0.00 0.05
Local Agency Survey Reminder Telephone Script, Call 1a C10 434 226 1 226 0.05 11.29 208 1 208 0.02 4.17 15.46
Local Agency Survey Reminder Telephone Script, Call 2a 208 108 1 108 0.05 5.42 100 1 100 0.02 2.00 7.42
Local Agency Survey Reminder Telephone Script, Call 3a 100 50 1 50 0.05 2.50 50 1 50 0.02 1.00 3.50
Local Agency Survey Reminder Telephone Script, Call 4a 50 25 1 25 0.05 1.25 25 1 25 0.02 0.50 1.75
Local Agency Survey Reminder Telephone Script, Call 5a 25 12 1 12 0.05 0.61 13 1 13 0.02 0.26 0.87
Local Agency Survey Reminder Telephone Script, Call 6a 13 6 1 6 0.05 0.31 7 1 7 0.02 0.13 0.44
Local Agency Survey Reminder Telephone Script, Call 7 7 7 1 7 0.05 0.33 0 0 0 0.00 0.00 0.33
Study Description for State and Local WIC Agenciesc D1 965 772 1 772 0.05 38.60 193 1 193 0.02 3.86 42.46
Certification End Date Verification Email, 1 D3 60 30 1 30 0.05 1.50 30 1 30 0.02 0.60 2.10
Certification End Date Verification Reminder Telephone Script, Call 1a D4 60 39 1 39 0.58 22.62 21 1 21 0.02 0.42 23.04
Certification End Date Verification Reminder Telephone Script, Call 2a 21 14 1 14 0.58 7.92 7 1 7 0.02 0.15 8.06
Certification End Date Verification Reminder Telephone Script, Call 3 7 7 1 7 0.58 4.26 0 0 0 0.00 0.00 4.26
Local Agency Survey Thank You Letter D5 772 772 1 772 0.02 15.44 0 0 0 0.00 0.00 15.44
Denied Applicant Log Request Email B7.a 20 20 1 20 0.02 0.40 0 0 0 0.00 0.00 0.40
Denied Applicants Log B7.b 20 15 5 75 0.58 43.50 5 1 5 0.02 0.10 43.60
Denied Applicants Log Request Reminder Email B7.c 20 20 5 100 0.02 2.00 0 0 0 0.00 0.00 2.00
Denied Applicants Log Request Reminder Telephone Script B7.d 5 5 5 25 0.58 14.50 0 0 0 0.00 0.00 14.50
Subtotal of State, Local, and Tribal Government (Year 1) 882 5 4786 0.23 1113.51 264 10 2569 0.03 67.30 1180.80
Individuals or Households
Individuals or Households Current WIC Program Participants Certification Survey-In Personc B3.a, B3.b, B3.c, B3.d 2000 1600 1 1600 0.70 1120.00 400 0 0 0.00 0.00 1120.00
Certification Survey Invitation Telephone Script, Call 1a C11.a, C11.b 2000 362 1 362 0.18 65.12 1638 1 1638 0.02 32.76 97.89
Certification Survey Invitation Telephone Script, Call 2a 1638 296 1 296 0.18 53.34 1342 1 1342 0.02 26.83 80.18
Certification Survey Invitation Telephone Script, Call 3a 1342 243 1 243 0.18 43.69 1099 1 1099 0.02 21.98 65.67
Certification Survey Invitation Telephone Script, Call 4a 1099 101 1 101 0.18 18.10 998 1 998 0.02 19.97 38.07
Certification Survey Invitation Telephone Script, Call 5a 998 91 1 91 0.18 16.44 907 1 907 0.02 18.14 34.59
Certification Survey Invitation Telephone Script, Call 6a 907 83 1 83 0.18 14.94 824 1 824 0.02 16.48 31.42
Certification Survey Invitation Telephone Script, Call 7a 824 124 1 124 0.18 22.40 700 1 700 0.02 13.99 36.39
Certification Survey In-Person Invitation Script, Door Knock 1e C12.a, C12.b 700 300 1 300 0.17 51.03 400 0 0 0.00 0.00 51.03
Text Message Reminder for Scheduled Certification Surveyf C13.a, C13.b 1600 880 1 880 0.02 17.60 720 1 720 0.02 14.40 32.00
Telephone Reminder for Scheduled Certification Surveya C14.a, C14.b 720 360 1 360 0.05 18.00 360 1 360 0.02 7.20 25.20
Certification Survey Information Letter from State Agenciesg D6.a, D6.b 2000 1600 1 1600 0.05 80.00 400 1 400 0.02 8.00 88.00
Participant Consent Form-Certification Survey D7.a, D7.b 1600 1600 1 1600 0.08 133.33 0 0 0 0.00 0.00 133.33
Program Experiences Survey (after complete Certification Survey)-In Personh B5.a, B5.b, B5.c, B5.d 1000 800 1 800 0.50 400.00 200.00 1 200 0.02 4.00 404.00
Individuals or Households Current WIC Program Participants Program Experiences Survey-Telephonea B5.a, B5.b, B5.c, B5.d 1500 750 1 750 0.50 375.00 750 1 750 0.02 15.00 390.00
Program Experiences Survey Invitation Telephone Script, Call 1a C19.a, C19.b 1500 338 1 338 0.12 39.38 1162 1 1162 0.02 23.24 62.62
Program Experiences Survey Invitation Telephone Script, Call 2a 1162 174 1 174 0.12 20.34 988 1 988 0.02 19.75 40.09
Program Experiences Survey Invitation Telephone Script, Call 3a 988 111 1 111 0.12 12.91 877 1 877 0.02 17.54 30.45
Program Experiences Survey Invitation Telephone Script, Call 4a 877 44 1 44 0.12 5.12 833 1 833 0.02 16.66 21.78
Program Experiences Survey Invitation Telephone Script, Call 5a 833 35 1 35 0.12 4.07 798 1 798 0.02 15.97 20.04
Program Experiences Survey Invitation Telephone Script, Call 6a 798 25 1 25 0.12 2.92 773 1 773 0.02 15.47 18.38
Program Experiences Survey Invitation Telephone Script, Call 7a 773 14 1 14 0.12 1.62 759 1 759 0.02 15.19 16.81
Program Experiences Survey Invitation Telephone Script, Call 8a 759 9 1 9 0.12 1.05 750 1 750 0.02 15.01 16.06
Program Experiences Survey Invitation Letter C20.a, C20.b 750 263 1 263 0.02 5.25 488 1 488 0.02 9.76 15.01
Program Experiences Survey Invitation Email C21.a, C21.b 750 263 1 263 0.02 5.26 487 1 487 0.02 9.75 15.01
Program Experiences Survey Invitation Postcard D10.a, D10.b 750 750 1 750 0.02 15.00 0 0 0 0.00 0.00 15.00
Program Experiences Survey Thank You Letter and Gift Card D12.a, D12.b 750 750 1 750 0.02 15.00 0 0 0 0.00 0.00 15.00
Program Experiences Survey-In Persond B5.a, B5.b, B5.c, B5.d 750 450 1 450 0.50 225.00 300 0 0 0.00 0.00 225.00
Program Experiences Survey Invitation In-Person Script, Door Knock 1e C22.a, C22.b 750 450 1 450 0.08 36.00 300 0 0 0.00 0.00 36.00
Participant Information Brochure D11.a, D11.b 750 750 1 750 0.02 15.00 0 0 0 0.00 0.00 15.00
Recently Denied WIC Program Applicants Denied Applicant Survey-In Persond B4.a, B4.b, B4.c, B4.d 240 192 1 192 0.65 124.80 48 0 0 0.00 0.00 124.80
Denied Applicant Survey Invitation Telephone Script, Call 1a C15.a, C15.b 240 28 1 28 0.13 3.67 212 1 212 0.02 4.24 7.91
Denied Applicant Survey Invitation Telephone Script, Call 2a 212 25 1 25 0.13 3.24 187 1 187 0.02 3.74 6.98
Denied Applicant Survey Invitation Telephone Script, Call 3a 187 22 1 22 0.13 2.86 165 1 165 0.02 3.30 6.16
Denied Applicant Survey Invitation Telephone Script, Call 4a 165 7 1 7 0.13 0.96 158 1 158 0.02 3.16 4.12
Denied Applicant Survey Invitation Telephone Script, Call 5a 158 6 1 6 0.13 0.82 152 1 152 0.02 3.03 3.86
Denied Applicant Survey Invitation Telephone Script, Call 6a 152 6 1 6 0.13 0.79 146 1 146 0.02 2.91 3.70
Denied Applicant Survey Invitation Telephone Script, Call 7a 146 5 1 5 0.13 0.70 141 1 141 0.02 2.82 3.52
Denied Applicant Survey In-Person Invitation, Door Knock 1e C16.a, C16.b 141 82 1 82 0.17 14.02 59 0 0 0.00 0.00 14.02
Denied Applicant Survey In-Person Invitation, Door Knock 2e 59 11 1 11 0.17 1.88 48 0 0 0.00 0.00 1.88
Text Message Reminder for Scheduled Denied Applicant Surveyf C17.a, C17.b 192 106 1 106 0.02 2.11 86 1 86 0.02 1.73 3.84
Telephone Reminder for Scheduled Denied Applicant Surveya C18.a, C18.b 86 43 1 43 0.10 4.32 43 1 43 0.02 0.86 5.18
Denied Applicant Survey Information Letter from State Agenciesg D8.a, D8.b 240 192 1 192 0.02 3.84 48 1 48 0.02 0.96 4.80
Participant Consent Form-Denied Applicant Survey D9.a, D9.b 192 192 1 192 0.10 19.20 0 0 0 0.00 0.00 19.20
Former WIC Program Participants Former WIC Participant Case Study Interview Guide-Telephonea B6.a, B6.b 520 125 1 125 0.50 62.50 395 1 395 0.02 7.90 70.40
Former WIC Participant Case Study Interview Invitation Telephone Script, Call 1a C23.a, C23.b 520 65 1 65 0.17 11.05 455 1 455 0.02 9.10 20.15
Former WIC Participant Case Study Interview Invitation Telephone Script, Call 2a 455 34 1 34 0.17 5.80 421 1 421 0.02 8.42 14.22
Former WIC Participant Case Study Interview Invitation Telephone Script, Call 3a 421 16 1 16 0.17 2.72 405 1 405 0.02 8.10 10.82
Former WIC Participant Case Study Interview Invitation Telephone Script, Call 4a 405 6 1 6 0.17 1.03 399 1 399 0.02 7.98 9.01
Former WIC Participant Case Study Interview Invitation Telephone Script, Call 5a 399 4 1 4 0.17 0.68 395 1 395 0.02 7.90 8.57
Former WIC Participant Case Study Interview Thank You Letter and Gift Card D13.a, D13.b 125 125 1 125 0.02 2.50 0 0 0 0.00 0.00 2.50
Subtotal of Individuals or Households (Year 1) 3117 5 14909 0.21 3102.40 1893 11 21661 0.02 433.23 3535.63
Year 1 Total 3999 5 19695 0.21 4215.90 2157 11 24230 0.02 500.52 4716.43
Year 2 Data Collection
State, Local, and Tribal Government
State, Local, and Tribal Government State WIC Agency Directors Study Description for State and Local WIC Agencies D1 3 3 1 3 0.05 0.15 0 0 0 0.00 0.00 0.15
Local WIC Agency Directors Certification End Date Verification Email, 1 D3 6 6 1 6 0.05 0.30 0 0 0 0.00 0.00 0.30
Certification End Date Verification Reminder Telephone Script, Call 1a D4 6 3 1 3 0.58 1.57 3 1 3 0.02 0.07 1.63
Certification End Date Verification Reminder Telephone Script, Call 2a 3 2 1 2 0.58 0.96 1 1 1 0.02 0.02 0.98
Certification End Date Verification Reminder Telephone Script, Call 3 1 1 1 1 0.58 0.58 0 0 0 0.00 0.00 0.58
Subtotal of State, Local, and Tribal Government (Year 2) 9 2 14 0.25 3.55 3 1 4 0.02 0.09 3.64
Individuals or Households
Individuals or Households Pilot of Alternative Methodology 2019 Certification Survey-In Persond B3.a, B3.b, B3.c, B3.d 200 160 1 160 0.70 112.00 40 0 0 0.00 0.00 112.00
Certification Survey Invitation Telephone Script, Call 1a C11.a, C11.b 200 40 1 40 0.18 7.20 160 1 160 0.02 3.20 10.40
Certification Survey Invitation Telephone Script, Call 2a 160 32 1 32 0.18 5.76 128 1 128 0.02 2.56 8.32
Certification Survey Invitation Telephone Script, Call 3a 128 26 1 26 0.18 4.61 102 1 102 0.02 2.04 6.65
Certification Survey Invitation Telephone Script, Call 4a 102 20 1 20 0.18 3.67 82 1 82 0.02 1.63 5.30
Certification Survey Invitation Telephone Script, Call 5a 82 10 1 10 0.18 1.76 72 1 72 0.02 1.44 3.20
Certification Survey Invitation Telephone Script, Call 6a 72 7 1 7 0.18 1.26 65 1 65 0.02 1.30 2.56
Certification Survey Invitation Telephone Script, Call 7a 65 7 1 7 0.18 1.26 53 1 53 0.02 1.06 2.32
Certification Survey In-Person Invitation Script, Door Knock 1e C12.a, C12.b 53 23 1 23 0.17 3.87 30 0 0 0.00 0.00 3.87
Text Message Reminder for Scheduled Certification Surveyf C13.a, C13.b 180 99 1 99 0.02 1.98 81 1 81 0.00 0.00 1.98
Telephone Reminder for Scheduled Certification Surveya C14.a, C14.b 180 90 1 90 0.05 4.50 90 1 90 0.02 1.80 6.30
Certification Survey Information Letter from State Agenciesg D6.a, D6.b 180 150 1 150 0.05 7.50 30 1 30 0.02 0.60 8.10
Participant Consent Form-Certification Survey D7.a, D7.b 150 150 1 150 0.08 12.00 0 0 0 0.00 0.00 12.00
Denied Applicant Survey-In Persond B4.a, B4.b, B4.c, B4.d 24 19 1 19 0.65 12.35 5 0 0 0.00 0.00 12.35
Denied Applicant Survey Invitation Telephone Script, Call 1a C15.a, C15.b 24 3 1 3 0.13 0.37 21 1 21 0.02 0.42 0.79
Denied Applicant Survey Invitation Telephone Script, Call 2a 21 2 1 2 0.13 0.26 19 1 19 0.02 0.38 0.64
Denied Applicant Survey Invitation Telephone Script, Call 3a 19 2 1 2 0.13 0.26 17 1 17 0.02 0.34 0.60
Denied Applicant Survey Invitation Telephone Script, Call 4a 17 1 1 1 0.13 0.13 16 1 16 0.02 0.32 0.45
Denied Applicant Survey Invitation Telephone Script, Call 5a 16 1 1 1 0.13 0.13 15 1 15 0.02 0.30 0.43
Denied Applicant Survey Invitation Telephone Script, Call 6a 15 1 1 1 0.13 0.13 14 1 14 0.02 0.28 0.41
Denied Applicant Survey Invitation Telephone Script, Call 7a 14 1 1 1 0.13 0.13 13 1 13 0.02 0.26 0.39
Denied Applicant Survey In-Person Invitation, Door Knock 1e C16.a, C16.b 13 8 1 8 0.17 1.29 5 0 0 0.00 0.00 1.29
Denied Applicant Survey In-Person Invitation, Door Knock 2e 5 1 1 1 0.17 0.17 4 0 0 0.00 0.00 0.17
Text Message Reminder for Scheduled Denied Applicant Surveyf C17.a, C17.b 24 13 1 13 0.02 0.26 11 1 11 0.02 0.22 0.48
Telephone Reminder for Scheduled Denied Applicant Surveya C18.a, C18.b 11 5 1 5 0.10 0.54 6 1 6 0.02 0.12 0.66
Denied Applicant Survey Information Letter from State Agenciesg D8.a, D8.b 24 19 1 19 0.02 0.38 5 1 5 0.02 0.10 0.48
Participant Consent Form-Denied Applicant Survey D9.a, D9.b 19 19 1 19 0.10 1.90 0 0 0 0.00 0.00 1.90
Subtotal of Individuals or Households (Year 2) 179 5 909 0.20 185.68 45 22 1000 0.02 18.37 204.05
Year 2 Data Collection Total 188 5 923 0.21 189.23 48 21 1004 0.02 18.46 207.69
Year 3 Data Collection
State, Local, and Tribal Government
State, Local, and Tribal Government State WIC Agency Directors Study Description for State and Local WIC Agencies D1 3 3 1 3 0.05 0.15 0 0 0 0.00 0.00 0.15
Local WIC Agency Directors Certification End Date Verification Email, 1 D3 6 6 1 6 0.05 0.30 0 0 0 0.00 0.00 0.30
Certification End Date Verification Reminder Telephone Script, Call 1a D4 6 3 1 3 0.58 1.57 3 1 3 0.02 0.07 1.63
Certification End Date Verification Reminder Telephone Script, Call 2a 3 2 1 2 0.58 0.96 1 1 1 0.02 0.02 0.98
Certification End Date Verification Reminder Telephone Script, Call 3 1 1 1 1 0.58 0.58 0 0 0 0.00 0.00 0.58
Subtotal of State, Local, and Tribal Government (Year 3) 9 2 14 0.25 3.55 3 1 4 0.02 0.09 3.64
Individuals or Households
Individuals or Households Pilot of Alternative Methodology 2020 Certification Survey-In Persond B3.a, B3.b, B3.c, B3.d 200 160 1 160 0.70 112.00 40 0 0 0.00 0.00 112.00
Certification Survey Invitation Telephone Script, Call 1a C11.a, C11.b 200 40 1 40 0.18 7.20 160 1 160 0.02 3.20 10.40
Certification Survey Invitation Telephone Script, Call 2a 160 32 1 32 0.18 5.76 128 1 128 0.02 2.56 8.32
Certification Survey Invitation Telephone Script, Call 3a 128 26 1 26 0.18 4.61 102 1 102 0.02 2.04 6.65
Certification Survey Invitation Telephone Script, Call 4a 102 20 1 20 0.18 3.67 82 1 82 0.02 1.63 5.30
Certification Survey Invitation Telephone Script, Call 5a 82 10 1 10 0.18 1.76 72 1 72 0.02 1.44 3.20
Certification Survey Invitation Telephone Script, Call 6a 72 7 1 7 0.18 1.26 65 1 65 0.02 1.30 2.56
Certification Survey Invitation Telephone Script, Call 7a 65 7 1 7 0.18 1.26 53 1 53 0.02 1.06 2.32
Certification Survey In-Person Invitation Script, Door Knock 1e C12.a, C12.b 53 23 1 23 0.17 3.87 30 0 0 0.00 0.00 3.87
Text Message Reminder for Scheduled Certification Surveyf C13.a, C13.b 180 99 1 99 0.02 1.98 81 1 81 0.02 0.00 1.98
Telephone Reminder for Scheduled Certification Surveya C14.a, C14.b 180 90 1 90 0.05 4.50 90 1 90 0.02 1.80 6.30
Certification Survey Information Letter from State Agenciesg D6.a, D6.b 180 150 1 150 0.05 7.50 30 1 30 0.02 0.60 8.10
Participant Consent Form-Certification Survey D7.a, D7.b 150 150 1 150 0.08 12.00 0 0 0 0.00 0.00 12.00
Denied Applicant Survey-In Persond B4.a, B4.b, B4.c, B4.d 24 19 1 19 0.65 12.35 5 0 0 0.00 0.00 12.35
Denied Applicant Survey Invitation Telephone Script, Call 1a C15.a, C15.b 24 3 1 3 0.13 0.37 21 1 21 0.02 0.42 0.79
Denied Applicant Survey Invitation Telephone Script, Call 2a 21 2 1 2 0.13 0.26 19 1 19 0.02 0.38 0.64
Denied Applicant Survey Invitation Telephone Script, Call 3a 19 2 1 2 0.13 0.26 17 1 17 0.02 0.34 0.60
Denied Applicant Survey Invitation Telephone Script, Call 4a 17 1 1 1 0.13 0.13 16 1 16 0.02 0.32 0.45
Denied Applicant Survey Invitation Telephone Script, Call 5a 16 1 1 1 0.13 0.13 15 1 15 0.02 0.30 0.43
Denied Applicant Survey Invitation Telephone Script, Call 6a 15 1 1 1 0.13 0.13 14 1 14 0.02 0.28 0.41
Denied Applicant Survey Invitation Telephone Script, Call 7a 14 1 1 1 0.13 0.13 13 1 13 0.02 0.26 0.39
Denied Applicant Survey In-Person Invitation, Door Knock 1e C16.a, C16.b 13 8 1 8 0.17 1.29 5 0 0 0.00 0.00 1.29
Denied Applicant Survey In-Person Invitation, Door Knock 2e 5 1 1 1 0.17 0.17 4 0 0 0.00 0.00 0.17
Text Message Reminder for Scheduled Denied Applicant Surveyf C17.a, C17.b 24 13 1 13 0.02 0.26 11 1 11 0.02 0.22 0.48
Telephone Reminder for Scheduled Denied Applicant Surveya C18.a, C18.b 11 5 1 5 0.10 0.54 6 1 6 0.02 0.12 0.66
Denied Applicant Survey Information Letter from State Agenciesg D8.a, D8.b 24 19 1 19 0.02 0.38 5 1 5 0.02 0.10 0.48
Participant Consent Form-Denied Applicant Survey D9.a, D9.b 19 19 1 19 0.10 1.90 0 0 0 0.00 0.00 1.90
Subtotal of Individuals or Households (Year 3) 179 5 909 0.20 185.68 45 22 1000 0.02 18.37 204.05
Year 3 Data Collection Total 188 5 923 0.21 189.23 48 21 1004 0.02 18.46 207.69
Grand Total Reporting (Years 1-3) 4375 4.9 21541 0.21 4594.36 2253 11.6 26238 0.02 537.44 5131.80
Note: Totals may not sum due to rounding.










a Non-response for telephone calls is assumed to equate to 0.02 burden hours to listen to a voicemail.
bThe non-response to the Local Agency Survey is assumed to be 0.02 burden hours due to the respondents opening and starting the survey, but not completing it.
cNon-response for the study description is assumed to be 0.02 burden hours due to the respondents reading some, but not all, of the document.
dNon-response for the survey is assumed to be 0.00 burden hours due to the respondents not scheduling a time to complete the in-person survey.
eThe non-response to the door knock is assumed to be 0.00 burden hours due to the respondents not answering the door.
fThe non-response to the text message reminder is assumed to be 0.02 burden hours due to the respondents reading some, but not all, of the message.
gThe non-response is assumed to be 0.02 burden hours due to the respondents reading some, but not all, of the document.
hThe non-response to Participant Experiences Survey – In Person is assumed to be 0.02 burden hours due to the respondents not agreeing to complete the survey after the Certification Survey.


















































Total # of respondents (including participants and non-respondents)





6,628










Estimated total # of annual responses (including participants and non-respondents)





47,779










Total annual burden estimates (including participants and non-respondents)





5,132










Estimated frequency of responses per respondent (including participants and non-respondents)





7.21










Estimated time per response (including participants and non-respondents)





0.11




























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