Information Collection

2019 Customer Satisfaction Survey

IC 236909 under ICR 201801-1905-001 · OMB 1905-0210.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1905-0210 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
2019 EIA Web Customer Survey Questions.docx	Other-survey
2019 EIA Web Customer Survey _Generic Clearance Customer Template.docx Customer Survey Generic Clearance Template	IC Document
Survey Pop-Up for 2019 Web customer survey.docx Invitation to Data Users	IC Document

IC Title:

2019 Customer Satisfaction Survey

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation: 5 CFR 1320

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-survey			2019 EIA Web Customer Survey Questions.docx		Yes	Yes	Fillable Fileable

Line of Business: Energy

Subfunction: Energy Supply

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 35,000

Number of Respondents for Small Entity: 0

Affected Public: Private Sector

Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	35,000	35,000
Annual IC Time Burden (Hours)	2,333	2,333
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
Customer Survey Generic Clearance Template	2019 EIA Web Customer Survey _Generic Clearance Customer Template.docx	07/16/2019
Invitation to Data Users	Survey Pop-Up for 2019 Web customer survey.docx	07/16/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.