USGS Earthquake Notification Service (ENS) User Survey

USGS Earthquake Notification Service
(ENS) User Survey
The United States Geological Survey (USGS) Earthquake Hazards Program is planning to improve
and modernize the Earthquake Notification Service (ENS), available at
https://earthquake.usgs.gov/ens/. We welcome feedback from ENS users on what you would
like to see in the new version of ENS. Thank you for your participation in this survey.
Paperwork Reduction Act Statement: We are collecting this information subject to the
Paperwork Reduction Act (44 U.S.C. 3501) to gather requirements to develop a new modern
version of ENS that meets users' needs for a more rapid and reliable earthquake notification
service. Your response is voluntary and we will not share the results publicly. We may not
conduct or sponsor and you are not required to respond to a collection of information unless it
displays a currently valid OMB Control Number. OMB has reviewed and approved this survey
and assigned OMB Control Number 1090-0011, which expires 10/31/2021.
Estimated Burden Statement: We estimate the survey will take you 5 minutes to complete,
including time to read instructions, gather information, and complete and submit the survey.
You may submit comments on any aspect of this information collection to the Information
Collection Clearance Officer, US Geological Survey, [email protected].

1. What type of ENS user are you?
Scientist/Network Operator
Emergency Manager/First Responder
General Public
Other

2. How do you use ENS?
Information Only
Research
Decision Making
Other

3. Immediately following an earthquake (either in your area or not), what is your first
source of information (ENS, USGS Website, Mobile App, TV, Radio, Social Media,
Other (please explain if Other))
Enter your answer

4. How can ENS be improved (please select all that apply)?
Reliability (not receiving information after an earthquake)
Speed (not receiving information in timely manner)
Ease of use (sign up/set up is difficult)
Relevance (information is not useful)
Other

5. How would you prefer to receive earthquake notifications?
Text Message
Email
Social Media Notification (Twitter, Facebook, etc.)
Push Notification from mobile app

Other

6. Do you want to keep past earthquake notification records?
Yes
No

7. What other languages (besides English and Spanish) should ENS include in its
notifications?
No other languages are needed
French
Chinese
Japanese
Other

8. On average, what is your current wait time in receiving earthquake notifications
from ENS?
< 2 minutes
2 - 5 minutes
5 - 10 minutes
> 10 minutes

9. Is the content from the ENS notification email sufficient?
Yes (no changes needed)

No (please provide examples on what additional information you would like to see in
Question #11)
Too much information (please provide examples on what information you do not need in
Question #11)

10. Do you want to keep the option of defining your own custom profile region, where
you draw your own shape on the map (please select all that apply)?
Yes, I need a custom polygon
Yes, I need a custom rectangle
Yes, I need a custom circle
No, I do not need a custom region

11. Do you have any other feedback about what you would like to see in the new
version of ENS?
Enter your answer

Submit
Never give out your password. Report abuse

This content is created by the owner of the form. The data you submit will be sent to the form owner.
Powered by Microsoft Forms | Privacy and cookies | Terms of use