John Heinz National Wildlife Refuge – Transportation Feedback Form

OMB Control No. 1090-0011
Expires 10/31/2021

Thank you for agreeing to take this survey! Your answers to these questions will help us
improve our transportation program to better accommodate visitors at John Heinz
National Wildlife Refuge at Tinicum. The refuge is in the southwest Philadelphia
neighborhood near the airport, at 8601 Lindbergh Blvd.

This survey is being completed for improvement of our transportation program, not to evaluate you. Your participation
is voluntary and anonymous. You may skip any question you do not wish to answer.
1. In which neighborhood or state do you live? Please check one.
Eastwick
Kingsessing
Center City
West Philadelphia
North Philadelphia
South Philadelphia
Tinicum Township
Folcroft
Ridley
Prospect Park
Yeadon
Delaware
Other_________________

Paschall
Collingdale
Northwest Philadelphia
Norwood
Glenolden
New Jersey

Elmwood
Northeast Philadelphia
Darby Township
Folsom

2. Which of the following best describes how often you use public transportation at home? Please check one.
Almost everyday
Less than monthly
At least once a month
At least once a week
Never
3. How would you describe the frequency of your visits to John Heinz National Wildlife Refuge? Please check one.
First time visitor

Weekly visitor (1-3 times a week)
Occasional visitor (about 1-5 times per year)

Frequent visitor (1-3 times a month)
I have never visited the refuge. (Skip to question 14)
4. On average, how far is it from your home to the refuge? __________ minutes
5. Which modes of transportation did you use on your most recent visit to the refuge? Check all that
apply.
Personal Vehicle
Refuge Community Shuttle
Bicycle
Walking
Group/School bus
Public transportation (bus, train)
Taxi/Uber/Lyft
Motorcycle
Other____________________
6. Do you plan to visit John Heinz National Wildlife Refuge again in the next 12 months? Please check one.
Yes
No
7. Please rate the quality of each of the following items that you observed during your trip.
Very
Poor

Poor

Fair

Good

Excellent

Did not
observe

Trail conditions
Trail signage
Bathrooms
Parking lots
Pape rwork R eduction Act Stateme nt: We estimate it will take you 5 minutes to complete the survey, including time to read instructions,
gather information, complete, and submit the assessment. We will use the information to gauge audience satisfaction with transportation at
the refuge, and to improve/make changes per audience suggestions. Your response is voluntary. We may not conduct or sponsor and you are
not required to respond to a collection of information unless it displays a currently valid OMB Control Number. You may submit comments on
any aspect of this information collection to the Information Collection Clearance Officer, U.S. Fish and Wildlife Service, 5275 Leesburg Pike, MS:
BPHC, Falls Church, VA 22041-3803, or you may submit comments via email at [email protected].

8. Did you use the refuge shuttle on this visit? Please check one.
Yes (Please skip to question 10)
No
9. Which of the following would encourage you to take the refuge shuttle? Check all that apply. After answering, please
skip to question 14.
More frequent shuttle service
Expanded schedule with earlier or later departures
Service to and from another area (please specify)__________________________________________
Improved amenities (lights, benches, etc.) at shuttle stops
Nothing would encourage me to take the shuttle
I was not aware of the shuttle service
Other_________________________________
10. Why did you choose to use the refuge shuttle today (or on your most recent visit)? Check all that
apply.
Do not have vehicle
To avoid driving in traffic
Save money on gas
To avoid looking for parking
Thought this was the only way to get to the refuge
I did not know where the refuge was located
Better for the environment
Saves time
Saves money
Other______________________________________
11. Where did you first board the shuttle service today? Please check one.
Bartram’s Garden
Kingsessing Library/Rec Center
Myers Recreation Center
SW Senior Center
Penrose Plaza
Eastwick Train Station
Other_______________

12. Please rate the usefulness of the refuge shuttle. Please check one.
Not at all useful

Slightly useful
Very useful

Extremely useful

Moderately useful

13. Would you use the shuttle again? Please check one.
Definitely yes

Probably yes
Probably not

Definitely not

Don’t know
Will not be back

14. What is your gender?
Male
Female
Other

18-24
35-44
55-64

15. What is your age?
Under 18
25-34
45-54

65+

16. Which categories describe you? Check all that apply.
Black or African American
Hispanic, Latino, or Spanish origin
White
Asian

American Indian or Alaskan Native
Middle Eastern or North African
Native Hawaiian or Other Pacific Islander
Other race, ethnicity or origin (please specify)____________________________________________