DHS/USCIS/PIA-030(e)

Privacy Impact Assessment
for

myE-Verify
DHS/USCIS/PIA-030(e)
September 12, 2014
Contact Point
Donald K. Hawkins
Privacy Officer
U.S. Citizenship and Immigration Services
(202) 272-8030
Reviewing Official
Karen Neuman
Chief Privacy Officer
Department of Homeland Security
(202) 343-1717

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Abstract
The Department of Homeland Security (DHS), United States Citizenship and
Immigration Services (USCIS) is launching a new service that builds upon E-Verify Self Check
called myE-Verify. myE-Verify is a voluntary service that enables individuals access to features
that provide greater insight and control into the handling of their personally identifiable
information (PII) in E-Verify and Self Check. These features, which USCIS intends to roll out
incrementally, include 1) Self Lock, 2) Case History, 3) Case Tracker, and 4) Document
Expiration Reminders. USCIS is conducting this Privacy Impact Assessment (PIA) because
establishing myE-Verify accounts and accessing its features require individuals to provide PII.

Overview
Background
E-Verify is an Internet-based system that allows enrolled employers to confirm the
eligibility of their employees to work in the United States. E-Verify employers electronically
verify the employment eligibility of newly hired employees by matching information provided
by employees on the Form I-9, Employment Eligibility Verification (Form I-9), against existing
information contained in the Verification Information System (VIS), a composite information
system that checks the data entered by the employer against data from the Department of
Homeland Security (DHS), the Social Security Administration (SSA), the U.S. Department of
State (DOS), and certain state Department of Motor Vehicle divisions. 1 Although E-Verify use
remains voluntary, some employers may be required to use E-Verify as a condition of
contracting, as the result of a court order, or by operation of federal or state law.
In March 2011, USCIS launched E-Verify Self Check, a free service that enables an
individual to check his or her own work authorization status prior to employment and facilitate
correction of potential errors in federal databases that provide inputs into the E-Verify process.
Through the E-Verify Self Check secure web portal, 2 an individual may check his or her work
authorization status by first providing information to authenticate his or her identity, and
subsequently providing work authorization information based on information and documents
normally provided during the Form I-9 employment eligibility verification process. Prior to EVerify Self Check, only employers could verify work authorization for employees. With EVerify Self Check, upon successful identity authentication, an individual may query E-Verify
directly.
1

For information on the E-Verify process, see DHS/USCIS/PIA-030 E-Verify Program PIA, available at
www.dhs.gov/privacy.
2
To perform a Self Check, visit http://www.uscis.gov/self-checkUI. For detailed information on Self Check privacy
practices, see DHS/USCIS/PIA-030(b) E-Verify Self Check PIA, available at http://www.dhs.gov/privacy.

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myE-Verify Features and Process
USCIS is launching a new service that builds upon E-Verify Self Check, called myEVerify, which provides the public greater transparency into the E-Verify system by enabling
individuals, through a secure account, access to features that provide greater insight and control
into the use of their PII in E-Verify and Self Check. These features, which USCIS intends to
release incrementally, include 1) Self Lock, 2) Case History, 3) Case Tracker, and 4) Document
Expiration Reminders. The first release of myE-Verify includes account registration and the Self
Lock feature. Case History, Case Tracker, and Document Expiration Reminder features will be
included in subsequent releases.
Individuals who successfully perform an E-Verify Self Check employment eligibility
query and receive an Employment Authorized response can create a myE-Verify account and
access all of its features, 3 described below (Note: * indicates a feature that USCIS intends to
include in subsequent system releases).
•

Self Lock - is designed to enable an individual to prevent the misuse of his or her Social
Security number (SSN) in E-Verify and Self Check. Through a myE-Verify account, an
individual can lock his or her SSN from use in E-Verify and Self Check. Any E-Verify
queries made by an employer or by an individual via the Self Check service subsequent to
placing the lock triggers a DHS Tentative Nonconfirmation (TNC)/DHS mismatch. 4 This
means that if an unauthorized individual attempts to fraudulently use a SSN for employment
authorization, he or she cannot use the SSN in E-Verify, even if the SSN is that of an
employment authorized individual. If the true owner of the SSN receives a DHS TNC (e.g.,
forgets to unlock his or her SSN through the myE-Verify account before an employer
performs an E-Verify query) the individual may contact a DHS Status Verifier to resolve the
TNC by providing a document for review (per the standard DHS TNC process) and
answering the security questions he or she established when setting up a myE-Verify
account.
To use Self Lock, an individual must log into his or her myE-Verify account and provide his
or her SSN and date of birth. This process activates the lock for up to one year (extensions
may be made through the account). E-Verify maintains a record of Self Lock transactions
(lock and unlock) along with name, SSN, date of birth, email address, security questions and
answers, and transaction date. myE-Verify will also send email reminders to account holders
at the email address provided during registration to remind them of an impending lock

3

In a future release that includes Case Tracker, an individual that uses Self Check and receives a response other than
“employment authorization confirmed” will be able to create a myE-Verify account; however that individual will
not have access to all account features (e.g., Self Lock) until the mismatch is resolved.
4
For additional information about the E-Verify process and possible outcomes of an E-Verify query such as a
tentative nonconfirmation, see DHS/USCIS/PIA-030(d) E-Verify Program PIA, available at
http://www.dhs.gov/privacy.

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expiration.
•

Case History* – provides greater transparency to individuals about when and how their
information was used in E-Verify and Self Check. When logged into a myE-Verify account,
a user may generate a report by supplying his or her SSN and DOB. The E-Verify system
will be queried in real-time and return a report consisting of the following data elements
about each time the individual’s SSN was used in E-Verify or Self Check:
o Date of use
o Case type (i.e., E-Verify or Self Check)
o Company name
o State
o Result
o Case Verification Number
MyE-Verify does not maintain a record of the case history report; a real-time query of EVerify will generate a report that includes all of the instances in which an account holder’s
SSN was used in E-Verify and Self Check.

•

Case Tracker* – provides a mechanism for individuals to track the status of an E-Verify or
Self Check case. An individual supplies his or her E-Verify or Self Check case verification
number and myE-Verify provides the individual with the status of his or her case and,
depending on the status, information about how to move forward with the case. E-Verify
does not maintain a transaction of use of Case Tracker; like Case History, myE-Verify uses
the case verification number provided to query E-Verify and present the user with the status.

•

Document Expiration Reminders* – provides email notifications to the account holder before
employment authorization documents expire. Document Expiration Reminders do not collect
document identification numbers (only document type and expiration date), or check against
any other government databases. It is a self-service feature that allows an individual to track
expirations in a logical place. Document Expiration Reminder sends emails based on the
expiration dates the user provides.

Account Registration and Identity Proofing
Individuals that successfully perform an E-Verify Self Check employment eligibility
query and receive an Employment Authorized response may create a myE-Verify account and
access all of its features. 5 Individuals who opt to create an account will be prompted to enter
5

Individuals who do not receive an Employment Authorized response during Self Check will not be able to create
an account. A future release will allow for creation of a limited access account (e.g., access to Case Tracker) even if

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contact information including email address and phone number; create a username and password;
select security questions and responses; and verify two-factor passcode delivery methods (i.e.,
text, voice, or email address). MyE-Verify will use the email address supplied during registration
to send the account holder periodic service announcements and administrative messages related
to the account and account features and to send the two factor authentication passcode (if email
selected as the option).
Because use of myE-Verify allows access to sensitive data and features beyond
employment eligibility status information (e.g., Self Lock), USCIS requires two-factor
authentication and an additional identity proofing quiz at a high level of assurance before
individuals may access myE-Verify account features.
USCIS uses a separate third-party private sector identity provider (IdP) to establish and
maintain myE-Verify accounts. As part of the account registration process, the individual is
presented with a quiz containing questions that only he or she should be able to answer. The IdP
generates questions based on commercial identity verification information collected by thirdparty companies from financial institutions and other services providers (e.g., utility and
telephone data). USCIS does not have access to or maintain the commercial information. If the
IdP cannot generate a quiz or if the user cannot answer the questions, he or she will not be able
to set up an account.
In order to generate the quiz, some of the data the user supplied during Self Check (i.e.,
name, date of birth, and SSN) will be passed to the IdP. To ensure the individual is the same
person who originally passed Self Check, these data elements cannot be altered. USCIS does not
have access to the quiz questions or the answers provided. USCIS receives a response from the
IdP containing the result of the authentication and does not receive or store the individual’s plain
text SSN or date of birth as part of the myE-Verify account. 6 This is why a user may need to
supply his or her SSN or date of birth again to subsequently use some myE-Verify account
features, such as Self Lock and Case History. If the user successfully passes identity proofing, he
or she must log in using the username, password, and the one-time passcode.
The IdP maintains a record of myE-Verify accounts on behalf of USCIS, including data
needed to establish and maintain the account and identity of the person affiliated with the
account. DHS also maintains a local database, separate from E-Verify, consisting of information
held by the IdP (first name, username, email address (to be used in emails sent by DHS to the
he or she receives a mismatch response from Self Check. If the individual wants to use all of the myE-Verify
features (e.g., Self Lock, Case History), he or she will have to follow the mismatch process to resolve the mismatch
to achieve and Employment Authorized response from Self Check.
6
DHS stores a hash of the SSN and date of birth the user supplied during Self Check in a local database, separate
from E-Verify. The hash of the SSN and date of birth are used to validate the user’s SSN and date of birth when the
user attempts to establish a lock on his or her SSN or run a Case History report.

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myE-Verify account holder), an IdP unique identifier (which ties the user’s account to the data
held by the IdP)), and a hash ID consisting of the SSN and date of birth the user supplied during
Self Check (to be used to validate the user’s SSN and date of birth when the user attempts to
establish a lock on his or her SSN or run a Case History report). The information contained in
this local database does not include the commercial identity verification information the IdP uses
to generate the quiz. For Self Lock transactions, USCIS maintains a record in E-Verify including
name, SSN, date of birth, email address, security questions and answers provided by the account
holder, and transaction date.

Section 1.0 Authorities and Other Requirements
1.1

What specific legal authorities and/or agreements permit and
define the collection of information by the project in question?

The Illegal Immigration Reform and Immigrant Responsibility Act of 1996 (IIRIRA) 7
required DHS establish a Basic Pilot Program with voluntary participation by employers who
could use a system to determine whether newly hired employees are authorized to work in the
United States. This program was subsequently renamed the E-Verify program. Specifically,
Section 404(d) requires that the system be designed and operated to maximize its reliability and
ease of use, and with appropriate administrative, technical, and physical safeguards to prevent
unauthorized disclosure of personal information, enabling DHS to offer enhanced services to
improve the reliability of the records used by E-Verify for work authorization. 8 The authority
provided by IIRIRA extends to the E-Verify Self Check and myE-Verify, which are
enhancements to the E-Verify Program that empower individuals to learn about the use of (e.g.,
Case History) and exercise limited control (e.g., Self Lock) regarding the use of their information
in E-Verify.

1.2

What Privacy Act System of Records Notice(s) (SORN(s)) apply
to the information?

A myE-Verify account enables users access to features associated with data about them
covered by the E-Verify Program SORN. 9 The PII associated with the establishment and
maintenance of a myE-Verify account is covered by the E-Authentication SORN. 10

7

IIRIRA §§ 401-05, 8 U.S.C. § 1324a note.
IIRIRA § 404(d), 8 U.S.C. § 1324a note.
9
DHS/USCIS-011 E-Verify Program, 79 FR 46852 (Aug. 11, 2014).
10
DHS/ALL-037 E-Authentication System of Records, 79 FR 46857 (Aug. 11, 2014).
8

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1.3

Has a system security plan been completed for the information
system(s) supporting the project?

Yes. USCIS completed system security plans (SSP) and the Security Authorization
Process in August 2014.

1.4

Does a records retention schedule approved by the National
Archives and Records Administration (NARA) exist?

Yes. DHS maintains a transaction record for the use of the Self Lock myE-Verify account
feature (SSN, date of birth, user-generated security questions and answers, date and time of the
lock) for 10 years in accordance with NARA retention schedule N1-566-08-7, consistent with EVerify and Self Check queries. myE-Verify accounts are maintained in accordance the NIST
Electronic Authentication Guideline for seven years and six months beyond the expiration or
revocation (whichever is later). 11

1.5

If the information is covered by the Paperwork Reduction Act
(PRA), provide the OMB Control number and the agency number
for the collection. If there are multiple forms, include a list in an
appendix.

This information is covered by the Paperwork Reduction Act and Office of Management
and Budget (OMB Control Number 1615-0117 approved on July 24, 2014).

Section 2.0 Characterization of the Information
The following questions are intended to define the scope of the information requested and/or collected, as
well as reasons for its collection.

2.1

Identify the information the project collects, uses, disseminates, or
maintains.

The project collects information necessary to 1) register and maintain myE-Verify
accounts and 2) to facilitate authorized access and use of myE-Verify account features such as
Self Lock.
myE-Verify Account Data
Individuals who opt to create an account will be prompted to: enter contact information
including email address and phone number; create a username and password; provide selfgenerated security questions and responses; and verify two-factor passcode delivery methods
(text message, voice, or email address). The email address supplied during registration is used to
11

NAT’L INST. OF STANDARDS &TECH., SP 800-63-2, ELECTRONIC AUTHENTICATION GUIDELINE (2013).

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send the account holder periodic service announcements and administrative messages via email
related to the account and account features and to send the two factor authentication passcode (if
email selected as the option). Please refer to the overview for details on myE-Verify account
registration and identity proofing.
myE-Verify Account Features
The following table identifies the information a user will need to supply to use myE-Verify
account features:
myE-Verify Feature

Data collected and Maintained?
used

Self Lock

SSN, DOB

Yes. Self Lock transaction data are
maintained in E-Verify including userID,
SSN, DOB, date and time of lock or
unlock, user-generated security questions
and answers.

Case History

SSN, DOB

No. Use of Case History produces a realtime report of SSN use in E-Verify and
Self Check

Case Tracker

Case Verification
Number

No. Use of Case tracker generates a realtime query in E-Verify and Self Check.

Document Expiration Reminders

Document Type and Yes. This information is maintained as
Expiration Date
part of the myE-Verify account data
maintained by the IdP.

Additionally, in order to facilitate myE-Verify account holder access to features that rely
on work authorization information held in E-Verify, DHS maintains a local database, separate
from E-Verify, that includes information held by the IdP (first name, username, email address (to
be used in emails sent by USCIS to the myE-Verify account holder), an IdP unique identifier
(which ties the user’s account to the data held by the IdP)), and a hash ID consisting of the SSN
and date of birth the user supplied during Self Check. The hash ID is used to validate the user’s
SSN and date of birth when the user attempts to establish a lock on his or her SSN or generate a
Case History report.

2.2

What are the sources of the information and how is the
information collected for the project?

Sources of information for myE-Verify include: 1) the self-reported data entered directly
by individuals that successfully complete an E-Verify Self Check query and opt to establish a

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myE-Verify account, 2) the E-Verify Self Check service (which passes name, date of birth, and
SSN to the IdP and a hash ID based on the SSN and date of birth to USCIS), 3) the third-party
private sector IdP for myE-Verify account registration, including identity proofing and account
management, and 4) information accessed for the E-Verify basic query.

2.3

Does the project use information from commercial sources or
publicly available data? If so, explain why and how this
information is used.

Yes, as detailed in Section 2.1, DHS uses a third-party IdP to register and maintain myEVerify accounts on its behalf; this includes identity proofing. The IdP uses commercial data to
perform identity proofing in accordance with the level of assurance guidelines established by the
NIST Electronic Authentication Guideline. 12 The IdP generates a quiz based on commercial
identity verification information, collected by third-party companies from financial institutions,
public records, and other service providers. USCIS does not have access to or maintain the
commercial identity information, quiz questions, or answers.

2.4

Discuss how accuracy of the data is ensured.

myE-Verify builds on the E-Verify Self Check purpose to facilitate the identification and
correction of potential errors in federal databases that provide inputs into the E-Verify system.
For example, the Case Tracker feature of myE-Verify, which will be available in future releases,
enables an individual to track the status of a mismatch from E-Verify or Self Check and assist
him or her in the identification and correction of potential errors in federal databases that provide
inputs into the E-Verify system.
To ensure accuracy of the information used by myE-Verify, the information the
individual provides as the initial data used to create the account is assumed to be accurate. As
noted in the Overview, the third-party private sector IdP performs identity authentication at a
high level of assurance. USCIS makes no claims that the data obtained and used for identity
verification is accurate or complete. Nevertheless, if an individual believes he or she is unable to
authenticate his identity due to inaccurate information accessed by the IdP for identity proofing,
he or she is advised to check his or her information at the various credit bureaus through a free
credit check site. 13

12
13

NAT’L INST. OF STANDARDS &TECH., SP 800-63-2, ELECTRONIC AUTHENTICATION GUIDELINE (2013).
See http://www.consumer.ftc.gov/articles/0155-free-credit-reports and http://annualcreditreport.com.

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2.5

Privacy Impact Analysis: Related to Characterization of the
Information

Privacy Risk: There is a risk of unauthorized disclosure myE-Verify account data.
Mitigation: USCIS mitigates this risk by minimizing data collected to establish a myEVerify account to the minimum necessary and establishing security measures to protect myEVerify account data. Specifically, the E-Verify system only maintains the necessary information
in its records to perform the Self Lock function and to facilitate myE-Verify account holder
access to features that rely on work authorization information held in E-Verify.
DHS maintains a local database, separate from E-Verify, that includes information held
by the IdP (first name, username, email address (to be used in emails sent by USCIS to the myEVerify account holder), an IdP unique identifier (which ties the user’s account to the data held by
the IdP)), and a hash ID consisting of the SSN and date of birth the user supplied during Self
Check. The hash ID is used to validate the user’s SSN and date of birth when the user attempts to
establish a lock on his or her SSN or run a Case History report. The SSN and date of birth are
hashed using a NIST-approved encryption algorithm, which protects the data housed in the local
database. USCIS mitigates the risk of a data breach of myE-Verify user data held by the IdP by
requiring the IdP to notify DHS of any breaches and complete the required DHS Cyber Incident
Reporting Form. The IdP also prepared an Incident Response Plan that outlines the process for
handling information security incidents.

Section 3.0 Uses of the Information
The following questions require a clear description of the project’s use of information.

3.1

Describe how and why the project uses the information.

myE-Verify, which provides the public greater transparency into the E-Verify system by
enabling individuals, through a secure account, access to features that provide greater insight and
control into the use of their PII in E-Verify and Self Check. As noted in Section 2.0, myE-Verify
collects information to register and maintain myE-Verify accounts and facilitate authorized
access and use of myE-Verify account features such as Self Lock.

3.2

No.

Does the project use technology to conduct electronic searches,
queries, or analyses in an electronic database to discover or locate
a predictive pattern or an anomaly? If so, state how DHS plans to
use such results.

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3.3

Are there other components with assigned roles and
responsibilities within the system?

Yes. The DHS Headquarters Enterprise Services Division Office developed myE-Verify
and manages the interface among the third party private sector IdP, E-Verify, and Self Check.

3.4

Privacy Impact Analysis: Related to the Uses of Information

Privacy Risk: A primary risk identified with the establishment of myE-Verify accounts
is the risk that an unauthorized individual will be able to access or create an account for another
individual which could lead to unauthorized use of the account to obtain access to the
individual’s sensitive work authorization information and the potential ability to place an
unauthorized lock on that individual’s SSN.
Mitigation: The primary purpose of creating the Self Lock feature is to protect the
authorized individual’s SSN from fraudulent use in E-Verify and Self Check. To mitigate these
risks associated with unauthorized access and use, USCIS requires a high level of identity
assurance and two-factor authentication to establish a myE-Verify account.
As part of the account registration business process, an individual must first pass through
E-Verify Self Check, which requires passing an identity proofing quiz. Because a myE-Verify
account allows access to sensitive data and features such as Self Lock, myE-Verify requires
users to successfully complete a second quiz at a higher level of assurance than the quiz required
for Self Check. This means that the quiz will be more difficult for the user to answer; and in turn
more difficult for an unauthorized individual to answer correctly. Further, use of two-factor
authentication presents a higher barrier to an unauthorized user accessing another individual’s
account since it would require, in addition to knowing the user’s password, also having access to
the user’s selected delivery method for the one-time passcode. Notwithstanding these risk
mitigating practices, in the event it is discovered that an individual fraudulently establishes an
account, this issue would be escalated to the IdP to disable the unauthorized account and myEVerify will release the Self Lock (if one were in place).
Privacy Risk: There is a risk that use of a third-party private sector IdP, such as the risk
of use of data supplied by users to create myE-Verify accounts for secondary uses of the data and
related query results (e.g., Case History report).
Mitigation: USCIS mitigates this risk through a number of different steps including a
Service Level Agreement with the IdP and through the Terms of Service. For example, the
Terms of Service clearly identifies that PII supplied during the account registration process will
be used solely for issuing credentials and providing identity authentications and will be held no
longer than is necessary in order to provide myE-Verify account services. Further, the thirdparty does not have access to sensitive work authorization information held in E-Verify. In

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addition, USCIS is using a trusted Credential Service Provider certified by the FICAM Trust
Frameworks Solutions Program. 14

Section 4.0 Notice
The following questions seek information about the project’s notice to the individual about the information
collected, the right to consent to uses of said information, and the right to decline to provide information.

4.1

How does the project provide individuals notice prior to the
collection of information? If notice is not provided, explain why
not.

The myE-Verify project is subject to the Paperwork Reduction Act process, which made
the proposed collection of data to establish a myE-Verify account to use features including Self
Lock, Case History, Case Tracker, and Document Expiration Reminders available for public
review.
Individuals that opt to create a myE-Verify account also receive notice in the form of
Terms and Conditions and a Privacy Statement that the individual must accept before moving
forward through the myE-Verify account creation process. When the user accesses myE-Verify
account features that require supplying additional information (e.g., SSN and date of birth to
establish a Self Lock), another Privacy Act Statement will available to the user explaining the
authority, purpose, routine uses, and disclosure.
myE-Verify has also established informational pages on the uscis.gov website to provide
information about myE-Verify account features and the process for creating an account. In
addition, notice is provided through the E-Verify Program SORN, 15 the E-Authentication
SORN, 16 and this PIA.

4.2

What opportunities are available for individuals to consent to
uses, decline to provide information, or opt out of the project?

Like E-Verify Self Check, myE-Verify is a voluntary program. A user may choose to
create an account and access all, or some of its features. If an individual does not wish to provide
the required information, there are opportunities to exit the web site and choose not to
participate.

14

For more information on the Trust Framework Provider process and the privacy criteria used to assess identity
providers, such as an IdP, see http://www.idmanagement.gov and
http://www.idmanagement.gov/sites/default/files/documents/Guidance_for_Assessors.pdf.
15
DHS/USCIS-011 E-Verify Program, 79 FR 46852 (Aug. 11, 2014).
16
DHS/ALL-037 E-Authentication System of Records, 79 FR 46857 (Aug. 11, 2014).

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Providing SSN information is necessary to conduct identity authentication at the requisite
level of assurance and to access certain account features such as Self Lock. Users are advised of
the voluntary nature of the provision of information through Privacy Act statements implemented
on the website. Providing this information (including SSN) is voluntary; however failure to
provide the requested information will prevent the individual from authenticating his or her
identity and obtaining a myE-Verify account.

4.3

Privacy Impact Analysis: Related to Notice

Privacy Risk: USCIS is using a third-party private sector IdP to establish and maintain
myE-Verify accounts on its behalf at a high level of assurance requiring the user to answer quiz
questions that only he or she should be able to answer. Accordingly, there is a risk, that users
may make the incorrect assumption that USCIS maintains commercial identity information about
them.
Mitigation: USCIS provides notice in multiple forms including this PIA, the EAuthentication SORN, the myE-Verify Terms and Conditions, and Privacy Statement explaining
that the quiz is generated through the third-party IdP based on commercial identity verification
information that USCIS does not maintain and cannot access. USCIS does not maintain the quiz
questions or responses. The user interface for myE-Verify also uses unique branding and color
schemes to indicate to the user that he or she is interacting with the IdP.

Section 5.0 Data Retention by the project
The following questions are intended to outline how long the project retains the information after the initial
collection.

5.1

Explain how long and for what reason the information is retained.

USCIS maintains a transaction record for the use of the Self Lock myE-Verify account
feature (name, SSN, date of birth, security questions and answers, date and time of the lock, and
email address) for 10 years in accordance with NARA retention schedule N1-566-08-7 consistent
with how USCIS maintains employer- and individual-run E-Verify queries. USCIS maintains
this information to implement the Self Lock feature, which prevents the individual’s SSN from
use in E-Verify and Self Check. Any E-Verify queries made by an employer or by an individual
via the Self Check service subsequent to placing the lock will trigger a DHS Tentative
Nonconfirmation (TNC)/DHS mismatch. This means that if an unauthorized individual
fraudulently attempts to use a SSN for employment authorization, he or she will not be able to
use the SSN, even if the SSN corresponds to an employment authorized individual.
The IdP maintains myE-Verify account registration data on USCIS’s behalf in
accordance the NIST Electronic Authentication Guideline for seven years and six months beyond
the expiration or revocation (whichever is later).

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5.2

Privacy Impact Analysis: Related to Retention

Privacy Risk: There is a risk that PII will be retained unnecessarily, which could put
information at risk of unauthorized use, access, or disclosure.
Mitigation: USCIS mitigates this risk by applying the data minimization principle,
among others, to this project. For example, the E-Verify system only maintains what is necessary
in its records to perform the Self Lock – myE-Verify accounts are not “enrolled” in E-Verify but
rather, maintained separately on behalf of USCIS by the third party private sector IdP.

Section 6.0 Information Sharing
The following questions are intended to describe the scope of the project information sharing external to
the Department. External sharing encompasses sharing with other federal, state, and local government, and private
sector entities.

6.1 Is information shared outside of DHS as part of the normal
agency operations? If so, identify the organization(s) and how the
information is accessed and how it is to be used.
Yes. USCIS uses a third-party private sector IdP to establish and maintain myE-Verify
accounts. As part of the account registration process, the individual will be presented with a quiz
containing questions that only he or she should be able to answer. These questions are generated
through the IdP based on commercial identity verification information (USCIS does not have
access to or maintain the commercial information), collected by third-party companies from
financial institutions and other services providers. In order to generate the quiz, some of the data
the user supplied during Self Check (i.e., name, date of birth, and SSN) is passed to the IdP. As
noted in the myE-Verify Terms of Service, PII supplied during the account registration process is
used solely for issuing credentials and providing identity authentications and will be held no
longer than is necessary in order to provide myE-Verify account services.
Self Lock transaction data will not be shared outside of DHS except for the E-Verify data
sharing requirements detailed under the Basic Pilot statute. This includes sharing work
authorization query data with SSA to facilitate the mismatch resolution processes, as well as
sharing data for law enforcement purposes as required by IIRIRA to prevent fraud and misuse of
the E-Verify system.

6.2

Describe how the external sharing noted in 6.1 is compatible with
the SORN noted in 1.2.

The E-Authentication Records SORN routine use “K” authorizes the sharing specifically
“to a trusted third-party identity provider under contract with DHS or certified by the Federal
Identity Management Credential and Access Management initiative for the purpose of

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authenticating an individual seeking a credential with DHS. The information may be included in
the individual’s credit record as a “soft inquiry” that does not impact the individual’s credit score
when the identity provider is a credit bureau or uses a credit bureau to conduct identity proofing.
The “soft inquiry” is not viewable by third parties.” 17
The statute that authorizes the operation of E-Verify, IIRIRA, requires DHS to share EVerify information collected during myE-Verify for limited law enforcement purposes for EVerify system fraud and misuse and with SSA. Sharing information with SSA is compatible with
the original collection because IIRIRA, which requires that USCIS determine whether an
individual is work authorized, requires that USCIS use SSA data. Sharing with law enforcement
is compatible with the IIRIRA requirement that USCIS prevent fraud and misuse of the E-Verify
system.

6.3

Does the project place limitations on re-dissemination?

Yes. With respect to the myE-Verify account information, the myE-Verify Terms and
Conditions state that PII supplied during the account registration process will be used solely for
issuing credentials and providing identity authentications and will be held no longer than is
necessary in order to provide myE-Verify account services.
There is only limited re-dissemination for operational and law enforcement purposes
under E-Verify and there is no change under the myE-Verify process. Information from myEVerify will be shared with SSA; however, SSA only uses the information for E-Verify purposes
and will not re-disseminate the information. Sharing with SSA is compatible with the original
collection because IIRIRA requires that USCIS determine whether an individual is workauthorized.

6.4

Describe how the project maintains a record of any disclosures
outside of the Department.

myE-Verify facilitates individuals’ access to information about themselves in E-Verify
and Self Check. Through audit logs of access to accounts maintained by the third party private
sector IdP, USCIS can determine when an individual’s account has been accessed.
E-Verify maintains a log of the E-Verify records systems limited dissemination to law
enforcement and other Government agencies that align with the IIRIRA requirement that USCIS
design the system with appropriate administrative, technical, and physical safeguards to prevent
unauthorized disclosure of personal information, and to prevent discrimination and other misuse
of the E-Verify system. USCIS maintains and monitors a log of extracts to law enforcement and

17

DHS/ALL-037 E-Authentication System of Records, 79 FR 46857 (Aug. 11, 2014).

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other Government agencies to ensure that sharing complies with the Privacy Act and OMB
requirements.

6.5

Privacy Impact Analysis: Related to Information Sharing

Privacy Risk: There is a risk that the third party private sector IdP may share data
supplied by myE-Verify users to create their accounts for secondary, unrelated uses.
Mitigation: As noted in Section 6.2, the DHS-wide E-Authentication SORN restricts
sharing data supplied by myE-Verify users to create their accounts to a trusted third-party
identity provider under contract with DHS or certified by the Federal Identity Management
Credential and Access Management initiative for the purpose of authenticating an individual
seeking a credential with DHS. In addition, the Terms of Service clearly identifies that PII
supplied during the account registration process will be used solely for issuing credentials and
providing identity authentications and will be held no longer than is necessary in order to provide
myE-Verify account services.

Section 7.0 Redress
The following questions seek information about processes in place for individuals to seek redress which
may include access to records about themselves, ensuring the accuracy of the information collected about them,
and/or filing complaints.

7.1

What are the procedures that allow individuals to access their
information?

myE-Verify is a vehicle that allows individuals limited control and access to their
information in E-Verify and Self Check. Thus, myE-Verify serves as a procedure for individuals
to access their information.

7.2

What procedures are in place to allow the subject individual to
correct inaccurate or erroneous information?

E-Verify Self Check facilitates the identification and correction of potential errors in
federal databases that provide inputs into the E-Verify system. There may be instances when an
individual is unable to authenticate his identity using the IdP. For example, the IdP may not be
able to generate knowledge-based questions if sufficient data pertaining to an individual cannot
be located, or when the individual has placed a lock on his or her credit file. In addition, an
individual may not receive a passing score because the IdP information maintained is incorrect.
If someone is unable to authenticate through the IdP but still wants to determine his or her work
authorization status prior to hire, USCIS will provide information on how to visit an SSA field
office, access Social Security yearly statements, call USCIS, or submit a FOIA/Privacy Act
request to access work authorization records. The individual will also be advised to check the
information at the various credit bureaus through a free credit check site.

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7.3

How does the project notify individuals about the procedures for
correcting their information?

As noted in Section 7.1, myE-Verify seeks to facilitate the correction of potential errors
in federal databases that provide inputs into the E-Verify System. Thus, E-Verify Self Check
serves a mechanism to allow an individual to correct inaccurate or erroneous information.

7.4

Privacy Impact Analysis: Related to Redress

Privacy Risk: There is a risk that an individual will be unable to create a myE-Verify
account because he or she cannot pass the identity authentication quiz and will be unable to
access myE-Verify account features.
Mitigation: This risk is partially mitigated in that there are alternative means to
accomplish some of the myE-Verify account features through the FOIA/PA process. Currently,
there is no alternative process for an individual to lock his or her SSN outside of a myE-Verify
account.

Section 8.0 Auditing and Accountability
The following questions are intended to describe technical and policy based safeguards and security
measures.

8.1

How does the project ensure that the information is used in
accordance with stated practices in this PIA?

USCIS contracted with a third-party private sector IdP to perform credential registration
and management functions on its behalf. A Service Level Agreement and Terms of Service
contain limitations on the use of PII; specifically limiting use by the IdP to registration process
will be used solely for issuing credentials and providing identity authentications and will be held
no longer than is necessary in order to provide myE-Verify account services. The IdP and myEVerify system maintain logs of myE-Verify accounts and provide usage statistics on a macro
level (e.g., how many people attempt to and are successfully authenticating their identity, and for
those that are not, what are the reasons and why they are having problems, use of certain myEVerify features). In the event of misuse of a myE-Verify account, USCIS can obtain audit logs of
access to individual accounts from the third-party private sector IdP and terminate access to
accounts, as appropriate.

8.2

Describe what privacy training is provided to users either
generally or specifically relevant to the project.

All DHS/USCIS employees with access to E-Verify receive annual mandatory privacy
awareness training. USCIS will not provide myE-Verify users with any specific privacy training.

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USCIS will provide directional guidance on how to register a myE-Verify account and use
features such as Self Lock, as described in Section 4.0 regarding notice.

8.3

What procedures are in place to determine which users may
access the information and how does the project determine who
has access?

Any individual that successfully passes through Self Check and the myE-Verify account
registration, including identity proofing will have access to myE-Verify account features. A
limited number of USCIS Verification Division employees and DHS Enterprise Services
Division Office employees that manage the myE-Verify project have read-only access to the data
held in E-Verify and the local database identified in the Overview that consists of some of the
myE-Verify account information held by the IdP on USCIS’s behalf. The local database does not
contain commercial identity verification information the IdP uses to generate the quiz. The IdP
has access to myE-Verify account data but does not have access to the information held in EVerify.

8.4

How does the project review and approve information sharing
agreements, MOUs, new uses of the information, new access to the
system by organizations within DHS and outside?

The program manager, USCIS Office of Privacy, and counsel review all information
sharing agreements.

Responsible Officials
Donald K. Hawkins
Privacy Officer
U.S. Citizenship and Immigration Services
Department of Homeland Security

Approval Signature
Original signed copy on file with the DHS Privacy Office.

________________________________
Karen Neuman
Chief Privacy Officer
Department of Homeland Security