30 Day Notice

1040-0001 30 Day Notice 83 FR 44300.pdf

DOI Programmatic Clearance for Customer Satisfaction Surveys

30 Day Notice

OMB: 1040-0001

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Federal Register / Vol. 83, No. 169 / Thursday, August 30, 2018 / Notices

below. We are especially interested in
public comment addressing the
following issues: (1) Is the collection
necessary to the proper functions of the
Office of the Secretary; (2) will this
information be processed and used in a
timely manner; (3) is the estimate of
burden accurate; (4) how might the
Office of the Secretary enhance the
quality, utility, and clarity of the
information to be collected; and (5) how
might the Office of the Secretary
minimize the burden of this collection
on the respondents, including through
the use of information technology.
Comments that you submit in
response to this notice are a matter of
public record. Before including your
address, phone number, email address,
or other personal identifying
information in your comment, you
should be aware that your entire
comment—including your personal
identifying information—may be made
publicly available at any time. While
you can ask us in your comment to
withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
Abstract: The information collection
activity will garner qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: The

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target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
Title of Collection: DOI Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery.
OMB Control Number: 1090–0011.
Form Number: DI–4010.
Type of Review: Extension of a
currently approved collection.
Respondents/Affected Public:
Individuals/households; businesses;
and, State, local, and Tribal
governments.
Total Estimated Number of Annual
Respondents: 78,750 for surveys, 4,250
for comment cards, 3,750 for focus
groups.
Total Estimated Number of Annual
Responses: 78,750 for surveys, 4,250 for
comment cards, 3,750 for focus groups.
Estimated Completion Time per
Response: 15 minutes for surveys, 2
minutes for comment cards, 2 hours for
focus groups.
Total Estimated Number of Annual
Burden Hours: 28,605 Hours.
Respondent’s Obligation: Voluntary.
Frequency of Collection: On occasion.
Total Estimated Annual Nonhour
Burden Cost: None.
An agency may not conduct or
sponsor and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number.
The authority for this action is the
Paperwork Reduction Act of 1995 (44
U.S.C. 3501 et seq.).
Jeffrey Parrillo,
Departmental Information Collection
Clearance Officer.
[FR Doc. 2018–18843 Filed 8–29–18; 8:45 am]
BILLING CODE 4334–63–P

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DEPARTMENT OF THE INTERIOR
Office of the Secretary
[189D0102DM DLSN00000.000000
DS61200000 DX61201; OMB Control
Number 1040–0001]

Agency Information Collection
Activities; Submission to the Office of
Management and Budget for Review
and Approval; DOI Programmatic
Clearance for Customer Satisfaction
Surveys
Office of the Secretary, Interior.
Notice of information collection;
request for comment.

AGENCY:
ACTION:

In accordance with the
Paperwork Reduction Act of 1995, we,
the Office of the Secretary are proposing
to renew an information collection.
DATES: Interested persons are invited to
submit comments on or before October
1, 2018.
ADDRESSES: Send written comments on
this information collection request (ICR)
to the Office of Management and
Budget’s Desk Officer for the
Department of the Interior by email at
[email protected]; or via
facsimile to (202) 395–5806. Please
provide a copy of your comments to
Jeffrey Parrillo, 1849 C Street NW,
Washington, DC 20240; or by email to
[email protected]. Please
reference OMB Control Number 1040–
0001 in the subject line of your
comments.
SUMMARY:

To
request additional information about
this ICR, contact Jeffrey Parrillo, 1849 C
Street NW, Washington, DC 20240; or by
email to [email protected].
You may also view the ICR at http://
www.reginfo.gov/public/do/PRAMain.
SUPPLEMENTARY INFORMATION: In
accordance with the Paperwork
Reduction Act of 1995, we provide the
general public and other Federal
agencies with an opportunity to
comment on new, proposed, revised,
and continuing collections of
information. This helps us assess the
impact of our information collection
requirements and minimize the public’s
reporting burden. It also helps the
public understand our information
collection requirements and provide the
requested data in the desired format.
We published a Federal Register
notice with a 60-day public comment
period soliciting comments on this
collection of information on March 22,
2018 (83 FR 12590). In that notice, we
solicited comments for 60 days, ending
on May 21, 2018. We received no
comments in response to that notice.
FOR FURTHER INFORMATION CONTACT:

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Federal Register / Vol. 83, No. 169 / Thursday, August 30, 2018 / Notices
We are again soliciting comments on
the proposed ICR that is described
below. We are especially interested in
public comment addressing the
following issues: (1) Is the collection
necessary to the proper functions of the
Office of the Secretary; (2) will this
information be processed and used in a
timely manner; (3) is the estimate of
burden accurate; (4) how might the
Office of the Secretary enhance the
quality, utility, and clarity of the
information to be collected; and (5) how
might the Office of the Secretary
minimize the burden of this collection
on the respondents, including through
the use of information technology.
Comments that you submit in
response to this notice are a matter of
public record. Before including your
address, phone number, email address,
or other personal identifying
information in your comment, you
should be aware that your entire
comment—including your personal
identifying information—may be made
publicly available at any time. While
you can ask us in your comment to
withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
Abstract: The Government
Performance and Results Act of 1993
(GPRA) (Pub. L. 103–62) requires
agencies to ‘‘improve Federal program
effectiveness and public accountability
by promoting a new focus on results,
service quality, and customer
satisfaction.’’ To fulfill this
responsibility, DOI bureaus and offices
must collect data from their respective
user groups to better understand the
needs and desires of the public and to
respond accordingly. Executive Order
12862 ‘‘Setting Customer Service
Standards’’ also requires all executive
departments to ‘‘survey customers to
determine . . . their level of satisfaction
with existing services.’’ We use
customer satisfaction surveys to help us
fulfill our responsibilities to provide
excellence in government by proactively
consulting with those we serve. This
programmatic clearance provides an
expedited approval process for DOI
bureaus and offices to conduct customer
research through external surveys such
as questionnaires and comment cards.
The proposed renewal covers all of
the organizational units and bureaus in
DOI. Information obtained from
customers by bureaus and offices will be
provided voluntarily. No one survey
will cover all the topic areas; rather,
these topic areas serve as a guide within
which the bureaus and offices will
develop questions. Questions may be
asked in languages other than English

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(e.g., Spanish) where appropriate. Topic
areas include:
(1) Delivery, quality and value of
products, information, and services.
Respondents may be asked for feedback
regarding the following attributes of the
information, service, and products
provided:
(a) Timeliness.
(b) Consistency.
(c) Accuracy.
(d) Ease of Use and Usefulness.
(e) Ease of Information Access.
(f) Helpfulness.
(g) Quality.
(h) Value for fee paid for information/
product/service.
(2) Management practices. This area
covers questions relating to how well
customers are satisfied with DOI
management practices and processes,
what improvements they might make to
specific processes, and whether or not
they feel specific issues were addressed
and reconciled in a timely, courteous,
and responsive manner.
(3) Mission management. We will ask
customers to provide satisfaction data
related to DOI’s ability to protect,
conserve, provide access to, provide
scientific data about, and preserve
natural, cultural, and recreational
resources that we manage, and how well
we are carrying out our trust
responsibilities to American Indians.
(4) Rules, regulations, policies. This
area focuses on obtaining feedback from
customers regarding fairness, adequacy,
and consistency in enforcing rules,
regulations, and policies for which DOI
is responsible. It will also help us
understand public awareness of rules
and regulations and whether or not they
are explained in a clear and
understandable manner.
(5) Interactions with DOI Personnel
and Contractors. Questions will range
from timeliness and quality of
interactions to skill level of staff
providing the assistance, as well as their
courtesy and responsiveness during the
interaction.
(6) General demographics. Some
general demographics may be gathered
to augment satisfaction questions so that
we can better understand the customer
and improve how we serve that
customer. We may ask customers how
many times they have used a service,
visited a facility within a specific
timeframe, their ethnic group, or their
race.
All requests to collect information
under the auspices of this proposed
renewal will be carefully evaluated to
ensure consistency with the intent,
requirements, and boundaries of this
programmatic clearance. Interior’s
Office of Policy Analysis will conduct

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an administrative and technical review
of each specific request in order to
ensure statistical validity and
soundness. All information collections
are required to be designed and
deployed based upon acceptable
statistical practices and sampling
methodologies, and procedures that
account for and minimize non-response
bias, in order to obtain consistent, valid
data and statistics that are
representative of the target populations.
Title of Collection: DOI Programmatic
Clearance for Customer Satisfaction
Surveys.
OMB Control Number: 1040–0001.
Form Number: DI–4010.
Type of Review: Extension of a
currently approved collection.
Respondents/Affected Public: DOI
customers. We define customers as
anyone who uses DOI resources,
products, or services. This includes
internal customers (anyone within DOI)
as well as external customers (e.g., the
American public, representatives of the
private sector, academia, other
government agencies). Depending upon
their role in specific situations and
interactions, citizens and DOI
stakeholders and partners may also be
considered customers. We define
stakeholders to mean groups or
individuals who have an expressed
interest in and who seek to influence
the present and future state of DOI’s
resources, products, and services.
Partners are those groups, individuals,
and agencies who are formally engaged
in helping DOI accomplish its mission.
Total Estimated Number of Annual
Respondents: 100,000. We estimate
approximately 50,000 respondents will
submit DOI customer satisfaction
surveys and 50,000 will submit
comment cards.
Total Estimated Number of Annual
Responses: 100,000.
Estimated Completion Time per
Response: 15 minutes for a customer
survey; 3 minutes for a comment card.
Total Estimated Number of Annual
Burden Hours: 15,000.
Respondent’s Obligation: Voluntary.
Frequency of Collection: On occasion.
Total Estimated Annual Nonhour
Burden Cost: None.
An agency may not conduct or
sponsor and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number.

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44302

Federal Register / Vol. 83, No. 169 / Thursday, August 30, 2018 / Notices

The authority for this action is the
Paperwork Reduction Act of 1995 (44
U.S.C. 3501 et seq.).
Jeffrey Parrillo,
Departmental Information Collection
Clearance Officer.
[FR Doc. 2018–18839 Filed 8–29–18; 8:45 am]
BILLING CODE 4334–63–P

DEPARTMENT OF THE INTERIOR
Bureau of Land Management
[17XL1109AF LLUT98300
L10400000.PH0000 241A]

Notice of Establishment and Call for
Nominations for the Bears Ears
National Monument Advisory
Committee
Bureau of Land Management,
Interior.
ACTION: Notice.
AGENCY:

The Bureau of Land
Management (BLM) is publishing this
Notice in accordance with the Federal
Land Policy and Management Act
(FLPMA) and the Federal Advisory
Committee Act (FACA). The BLM gives
notice that the Secretary of the Interior
is establishing the Bears Ears National
Monument Advisory Committee
(BENM–MAC). This Notice is also
seeking nominations for individuals to
be considered as BENM–MAC members.
DATES: A completed nomination form
and accompanying nomination/
recommendation letters must be
received by October 1, 2018.
ADDRESSES: Send Nominations to Lance
Porter, BLM Canyon Country District
Manager, 82 Dogwood Avenue, Moab,
Utah 84532, Attention: BENM–MAC
Nominations.
FOR FURTHER INFORMATION CONTACT:
Contact Lisa Bryant, Public Affairs
Officer, Canyon Country District, 82
Dogwood Avenue, Moab, Utah 84532;
phone (435) 259–2187, or email:
[email protected].
SUPPLEMENTARY INFORMATION: The
FLPMA (43 U.S.C. 1739) directs the
Secretary of the Interior to involve the
public in planning and issues related to
management of lands administered by
BLM. Section 309 of FLPMA directs the
Secretary of the Interior to establish 10to-15-member citizen-based advisory
councils that are regulated by FACA (5
U.S.C. Appendix 2). The BLM rules
governing advisory committees are
found at 43 CFR subpart 1784.
The BENM–MAC will provide
information and advice regarding the
development of the Management Plan
and, as appropriate, management of the

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SUMMARY:

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Monument to the Secretary of the
Interior, through the Director of the
BLM, and the Secretary of Agriculture
through the Chief of the U.S. Forest
Service (FS). Committee duties and
responsibilities are solely advisory in
nature.
The BENM–MAC will consist of 15
members to be appointed by the
Secretary of the Interior and the
Secretary of Agriculture as follows:
(1) An elected official from San Juan
County representing the County;
(2) A representative of State
government;
(3) A representative with
paleontological expertise;
(4) A representative with
archaeological or historic expertise;
(5) A representative of the
conservation community;
(6) A representative of livestock
grazing permittees within the
Monument;
(7) Two representatives of Tribal
interests;
(8) Two representatives of developed
outdoor recreation, off-highway vehicle
users, or commercial recreation
activities, including for example,
commercial/charter or recreation
fishing;
(9) A representative of dispersed
recreational activities, including, for
example, hunting and shooting sports;
(10) A representative of private
landowners;
(11) A representative of local business
owners; and,
(12) Two representatives of the public
at large, including, for example,
sportsmen and sportswomen
communities.
Members will be appointed to
staggered 3-year terms.
Nominating Potential Members:
Nomination forms may be obtained from
the Canyon Country District Office,
(address listed above) or https://
www.blm.gov/sites/blm.gov/files/
GetInvolved_RACApplication.pdf. All
nominations must include a completed
Resource Advisory Council application
(OMB Control No. 1004–0204), letters of
reference from the represented interests
or organizations, and any other
information that speaks to the
candidate’s qualifications.
The specific category the nominee
would be representing should be
identified in the letter of nomination
and in the application form.
Members of the BENM–MAC serve
without compensation. However, while
away from their homes or regular places
of business, BENM–MAC and
subcommittee members engaged in
BENM–MAC or subcommittee business
may be allowed travel expenses,

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including per diem in lieu of
subsistence, as authorized by 5 U.S.C.
5703, in the same manner as persons
employed intermittently in Federal
Government service.
The BENM–MAC will meet
approximately two to four times
annually, and at such other times as
designated by the DFO.
Public Disclosure of Comments:
Before including your address, phone
number, email address, or other
personal identifying information in your
comment, you should be aware that
your entire comment—including your
personal identifying information—may
be publicly available at any time. While
you can ask us in your comment to
withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
Certification Statement: I hereby
certify that the Bears Ears National
Monument Advisory Committee is
necessary and is in the public interest
in connection with the performance of
duties pursuant to the Department of the
Interior’s authority under Presidential
Proclamation 9558, ‘‘Establishment of
the Bears Ears National Monument’’ and
Presidential Proclamation 9681,
‘‘Modifying the Bear Ears National
Monument.’’
Authority: 43 CFR 1784.4–1.
Ryan K. Zinke,
Secretary of the Interior.
[FR Doc. 2018–18825 Filed 8–29–18; 8:45 am]
BILLING CODE 4310–DQ–P

INTERNATIONAL TRADE
COMMISSION
[Investigation Nos. 701–TA–592 and 731–
TA–1400 (Final)]

Plastic Decorative Ribbon From China;
Scheduling of the Final Phase of
Countervailing Duty and Antidumping
Duty Investigations
United States International
Trade Commission.
ACTION: Notice.
AGENCY:

The Commission hereby gives
notice of the scheduling of the final
phase of antidumping and
countervailing duty investigation Nos.
701–TA–592 and 731–TA–1400 (Final)
pursuant to the Tariff Act of 1930 (‘‘the
Act’’) to determine whether an industry
in the United States is materially
injured or threatened with material
injury, or the establishment of an
industry in the United States is
materially retarded, by reason of
imports of plastic decorative ribbon

SUMMARY:

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