Natural and Cultural Resource Agencies Customer Relationship Management

ICR 201807-1093-001

OMB: 1093-0006

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement A
2018-11-13
Supplementary Document
2018-08-28
Supplementary Document
2018-08-28
Supplementary Document
2018-08-28
Supplementary Document
2018-07-31
Supplementary Document
2018-07-31
Supplementary Document
2018-07-31
Supplementary Document
2018-07-31
Supplementary Document
2018-07-31
Supplementary Document
2018-07-31
Supplementary Document
2018-07-31
Supplementary Document
2018-07-31
Supplementary Document
2018-07-31
Supplementary Document
2018-07-31
Supplementary Document
2018-07-31
Supplementary Document
2018-07-26
Supplementary Document
2018-07-26
Supplementary Document
2018-07-26
Supplementary Document
2018-07-26
Supplementary Document
2018-07-26
Supplementary Document
2018-07-26
Supplementary Document
2018-07-26
Supplementary Document
2018-07-26
ICR Details
1093-0006 201807-1093-001
Active 201502-1093-001
DOI/OS
Natural and Cultural Resource Agencies Customer Relationship Management
Revision of a currently approved collection   Yes
Regular
Approved with change 11/19/2018
Retrieve Notice of Action (NOA) 08/28/2018
In accordance with 5 CFR 1320, the information collection is approved for three years.
  Inventory as of this Action Requested Previously Approved
11/30/2021 36 Months From Approved 11/30/2018
1,415,817 0 744,296
146,631 0 80,378
0 0 0

Federal land management agencies are authorized to work with volunteers, youth programs, and partner organizations to plan, develop, maintain, and manage projects and service activities on public lands and adjacent projects throughout the nation. This information collection request will enable the effective engagement of and capture the required information for hundreds of thousands of volunteers, youth participants, and partners and enable seamless efficient reporting on their projects and activities.

US Code: 16 USC 4601 Name of Law: Outdoor Recreation Authority
   US Code: 16 USC 558 a-d Name of Law: Volunteers in the National Forests Program
   US Code: 16 USC 583 j-4 Name of Law: Forest Foundation Volunteers
   US Code: 16 USC 1246 Name of Law: Administration and development of national trails system
   US Code: 16 USC 1721 et Seq Name of Law: Public Lands Corps Act (PLC)
   US Code: 16 USC 1250 Name of Law: Volunteer trails assistance
   US Code: 16 USC 1g Name of Law: Agreements for the Transfer of Appropriated Funds to Carry Out NPS Programs
   US Code: 16 USC 1246 (h)(1) Name of Law: Agreements to Operate, Develop, and Maintain Portions of National Trails
   US Code: 16 USC 1a-2(j) Name of Law: Agreements Concerning Cooperative Research and Training on NPS Resources
   US Code: 38 USC 4301 Name of Law: The Uniformed Services Employment and Reemployment Rights Act
   PL: Pub.L. 92 - 300 all Name of Law: Volunteers in the National Forest Act of 1972
  
None

Not associated with rulemaking

  83 FR 22097 05/11/2018
83 FR 43893 08/28/2018
Yes

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,415,817 744,296 0 671,521 0 0
Annual Time Burden (Hours) 146,631 80,378 0 66,253 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
Yes
Miscellaneous Actions
The structure of the burden changed substantially with this submission and since ROCIS would not allow us to delete the existing ICs, the titles and burden associated with all previously approved ICs in ROCIS were amended to match new IC burden table in question 12 of the Supporting Statement. With this renewal, the revisions to the portal resulted in an increase of 671,521 annual responses and 66,253 annual burden hours. We consolidated and streamlined business processes based on customer feedback to improve common data elements for reuse and update with standard application interface program or imports. As a result, we reduced portal modules from seven to three with data elements and functionalities that allows for data sharing to lessen the time responding. Specially, the respondents will maintain one portal account and profile applied to various programs, events, and opportunities. Furthermore, we expanded functionality to integrate and coordinate data collection to avoid duplicative efforts. We also changed the title of the collection from “Volunteer Partnership Management” to “Natural and Cultural Resource Agencies Customer Relationship Management” to more accurately reflect the purpose of the collection.

$566,456
No
    Yes
    Yes
No
No
No
Uncollected
Jeffrey Parrillo 202 208-7072 [email protected]

  Yes
 
Agency/Sub Agency RCF ID RCF Title RCF Status IC Title

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
08/28/2018


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