Copy Center User Experience survey

OMB Control Number: 0651-0080

Expiration Date: 9/30/2021

Q1: Approximately how often do use the Certified Copy Center?

• Everyday

• A few times a week

• A few times a month

• Once a month

• Less than once a month

• Never, this is my first time using the Certified Copy Center

Instructions and information

Please fill out the following questionnaire. The questionnaire consists of pairs of contrasting phrases that may apply to the product. The circles between the attributes represent degrees between the opposite phrases. You can express your agreement with the phrases by selecting the circle that most closely reflects your impression.

Decide as spontaneously as possible which of the following conflicting phrases better describes the Certified Copy Center.

Sometimes you may not be completely sure about your agreement with a particular attribute or you may find that the attribute does not apply completely to the particular product. Nevertheless, please select an option for each line. There is no "right" or "wrong" answer. Only your personal opinion counts!

Q2 – Q27

annoying		enjoyable
not understandable		understandable
creative		dull
easy to learn		difficult to learn
valuable		inferior
boring		exiting
not interesting		interesting
unpredictable		predictable
fast		slow
inventive		conventional
obstructive		supportive
good		bad
complicated		easy
unlikable		pleasing
usual		leading edge
unpleasant		pleasant
secure		not secure
motivating		demotivating
meets expectations		does not meet expectations
inefficient		efficient
clear		confusing
impractical		practical
organized		cluttered
attractive		unattractive
friendly		unfriendly
conservative		innovative

Q28: Please provide any additional feedback on the Certified Copy Center in the space below (optional)